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Iphone sync error 13019?

Ever since I upgraded to iTunes 8.2 I've been having issues synching. It will copy photos, ringtones, etc, but at some point says that iTunes could not sync "Error 13019".
(reposting in the appropriate forum)

Searching resulted in nothing.

Now my playlists on the phone are wiped out, oddly enough the music is there, but it doesnt show up on the phone. If I connect it to iTunes, it shows the music and the playlists as being there.

I did a reinstall of iTunes and chose a restore from back up, neither has worked.

Anyone else run into this?

Dual Core G5, Mac OS X (10.4.5)

Posted on Jun 12, 2009 4:10 PM

Reply
264 replies

Jun 27, 2009 12:21 PM in response to RezX

DON'T BOTHER DELETING ALL YOUR MUSIC!

Wow I almost played a sheep and followed all you guys...would've been a HUGE waste of time...See the real problem is one or more of your songs could not be loacted and therefore the iphone will not be able to sync properly because its trying to sync a song that is not actually there!

SIMPLE TROUBLESHOOTING!

Just find the song that has a gray "!" click it and attempt to locate the file. If you can't then just delete the song. Once you have located or deleted the file try to sync the iPhone again and everything should be working fine again.

It's too bad the earlier post's took the most extreme measure, i'm sure it wasted a lot of people's time.

Hope this helps!

Mike

Jul 1, 2009 12:39 AM in response to Bleuzz

Apparently no one listens on these forums....

Un-checking the box for "Sync voice memos" worked fine for me. After that, I was able to start syncing everything else successfully again without removing and again syncing all my music.

Also, I am fortunate enough that I don't need to keep the voice memos because they are not important enough to me.

Thanks for the tip. Hopefully they come out with a fix for this.

Jul 1, 2009 8:42 AM in response to RezX

After reading these comments, I tried to unsync & resync my entire music collection back onto my iPhone. The error message 13019 still came up. So I took the advice of another person and unchecked the voice memos box. The only time this worked was when I made sure the "playlist voice memo" was checked and the "include voice memo box" under the music tab was unchecked. My iPhone then synced perfectly.

I hope this helps!

Jul 1, 2009 10:27 PM in response to RezX

Unchecking voice memos fixed the problem for me as well. The funny thing is that I synced with voice memos the other day with no problem. Today, there was suddenly an issue. Just removing today's files did not fix the problem (I thought I might be able to go back to yesterday's setup). Ug, this is terrible, since voice memos are critical to me right now.

*EDIT: I found that if I removed the voice memos from the library then added them right back in, I was able to sync with no problems. The names were different though (instead of being "6/30/2009 8:07 PM" they used the actual file name, "20090630 200708") and had been moved out of the "Voice Memos" folder to an "Unknown Album" "Unknown Artist" folder.*

*EDIT 2: A little research online seems to suggest the error comes from renaming a Voice Memo. If you don't do this, they don't give error 13019. Haven't tested this yet...*

*EDIT 3: Tested and confirmed. If I don't rename Voice Memos, I have no problems syncing*

Message was edited by: Xian Rinpoche

Iphone sync error 13019?

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