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iPhone 3.0 Apps are wrong icons and some are blank

I recently updated my phone to 3.0 and now some of my apps icons/buttons have turned white and some are the graphic thats supposed to be on others. I don't have any idea what would have caused this or how to fix it. I've tried removing them and then placing them back. Then I tried doing it 1 by 1. I've authorized and deauthorized. I've restarted the iPhone and my comp. I am all out of ideas on how to get this problem resolved. Please assist.

Message was edited by: smcclaran

iPhone 3G, iPhone OS 3.0

Posted on Jun 17, 2009 7:43 PM

Reply
130 replies

Jul 30, 2009 10:08 AM in response to mark sf

I've had this issue and the ones above are a temp fix. What I did has resolved it and I havent had the issue since. I work for o2 iPhone and have advised this to few other people with the same issue and it has resolved it.

1. Sync the phone.
2. Back up contacts and images and check where they are stored to.
3. Go into Music > itunes > mobile applications and copy this folder to the desktop
4. Delete all the applications in iTunes and also in the mobile applications folder
5. Restore the handset
6. When asked to revert to old iphone, say no and set up new profile.
7. Copy the folder on desktop back into the music > iTunes folder
8. Double click each application so that it adds back to iTunes.
9. Set up your sync for contacts, music, applications etc back from where you had them saved

(im using windows vista, might need to find the mobile app folder if using other os)

It should now be resolved. If this is too much hassle then wait for 3.1 as it is due out soon and this should fix it.

Aug 2, 2009 3:17 PM in response to sanders13

As a follow-up, I've discovered the problem is not limited to iPhone Applications. I've seen several video shows and podcasts have incorrect Icons as well now! How to fix this part I'm not sure but it's less annoying than incorrect application icons.

I've also installed more than 4 pages of Apps for weeks now and each maintains their original icon so long as you do NO hard resets! Powering it down normally and then back up preserves the Original Icon - NO HARD RESETS!

Aug 8, 2009 7:52 AM in response to steanfer

I'm having the same issues with wrong icons attached to a downloaded app. All of my apps from the iTunes store have been downloaded through my iPhone 3GS 16GB. I recently had to do a restore after learning the hard way that if you are syncing for the first time to Outlook that has no information (contacts, calendar, etc.) already entered that it wipes the iphone clear even though I thought I was saying to not change anything on the iPhone only update Outlook. Oh well, I did the Restore from backup and my "AirVue" golf GPS app had an old icon (GMail) that I had deleted and no longer used. My question is if I try the suggested method of redownloading from the itunes store through the iPhone, am I going to be charged for the program even though I'll quit halfway through the download? The reason for concern is, I bought the app on sale for .99 and it is now back to the original price of $24.99.

Thanks in advance for your help and patience. I've had my iPhone all of 10 days and this is my first post here.

OhioLefty

Message was edited by: OhioLefty

Aug 13, 2009 9:02 PM in response to smcclaran

i experienced the same thing after i upgraded to OS 3.0 on my iPhone 3G. i just uninstalled the affected app, rebooted my phone and re-synced the app again. there was no other problem after that. i haven't experienced the same problem on my new iPhone 3GS even if i synced more than 200 apps already. yes, 205 apps to be exact... and still counting.:)

Aug 20, 2009 12:04 PM in response to rockyv

This worked for me! Thank you for posting it.

I noticed this happened when I went to 5 pages of apps. Never a problem with 4 pages. The moment I went to 5 I also had to re-enter my apple ID information including my username, which I had never had to do before.

Seems based on my experience it was the going to 5 pages thing that screwed me up.

Aug 22, 2009 6:08 AM in response to smcclaran

I have a 3GS. 3.0.1. Got the issue too, as does my G/F (she tried the whole removing, re-syncing etc). I don't think incorrect icons is worth losing the saved data for the icon - I can live with wrong icons, because I Can read the label... plus if you keep your icons in the same place, after a while you instinctively know where they are anyway.
However, the fix that worked for me was somebody here suggested removing the cache. Thank god for mobile terminal, worked a treat. This option isn't available to everybody though I guess!
Personally, I think it's not fully Apple's fault, but partly the developers of the Apps too. When I first put my app on my phone, it had a mess up icon and messed up another icon. I fixed my Icon to apple's standards, issue was gone! So could well be that developers are not sticking to Apple's standards for App icons, and those are the ones that are causing the issue!?

Aug 27, 2009 11:28 AM in response to smcclaran

mark sf's solution worked for me too. I'm guessing that shutting the phone down in the middle of a download somehow triggers the OS to rebuild the Launch Services database. In my case, the phone rebooted with the offending app completely downloaded and there was nothing to continue. Think I'll hold off installing any more apps until 3.1 comes out though...

iPhone 3.0 Apps are wrong icons and some are blank

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