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Invalid Security Code - frustration !

Hello to you all Apple/Mac lovers 🙂,

I did see that someone had already posted about this earlier, only the topic was marked as solved so I'm making a new one.

Here's a little heads up for anyone who doesn't about this 😉 : when trying to add a credit card to the payment info on my iTunes store account, it says that I have to enter a valid security code - but the code I entered is already fully valid ! However many times I try I can't get it to work. Any clues, ideas, help ? Thanks a lot 🙂 !

Charles

MacBook (white) 13 in. Intel Core 2 Duo 1.83 Ghz 3 GB RAM, 80 + 120 external Go, Mac OS X (10.5.7), => It works wonders, what more is there to say ...

Posted on Jun 18, 2009 10:25 AM

Reply
274 replies

Jul 4, 2012 1:48 PM in response to SuperSelrak

QUICK FIX: USE A DIFFERENT CREDIT CARD. Invalid Security Code is just a way to say that there is something wrong with your payment method. It can be a lot of things (unpaid balance, blocked card...), so there is no single answer to the problem. Using a different credit card should help you to get over the momentary frustration before you figure out what is wrong with the old one. In my case I could actually use my debit card and it worked just fine (so, it is not true that Apple doesn't take payments from debit cards - at least not true for all debit cards). After several days I found why the old credit card stopped working: my bank issued me a new one and I had it at home in a pile of unopened mail. Good luck!

Jul 9, 2012 4:02 PM in response to milaskovic

my cards seem to be fine i have tried more than one visa debit...i am currently trying to set up my itunes account and its taking me to review my payment info.....im putting in all correct details and its constantly coming up with your payment method was declined, enter a valid payment method??? i am so confused as my cards are fine.....is anyone able to help me???

Jul 11, 2012 3:31 PM in response to SuperSelrak

Debz05 - With no disrespect implied, your "is anyone able to help me?" question made me chuckle. For you and all others this issue has been going on for over three years with NO RESOLUTION! As Milaskovic and others have pointed out it can be a bunch of different things. Problem is Apple's system see a problem with something (could be one of many many things)and kicks it out with an umbrella statement of "invalid security code". Apple has not created a platform to narrow down the issue and inform you correctly so you can fix it smoothly. Instead you get the above blanket statement so you can waste hours of your time trying everything you can imagine until something works to fix the somethingproblem. Apple has unfortunately let this issue go on and on and on and on. They must be too busy getting ready to sell more stuff. Apple stuff people will buy with glee and then buy more Apple stuff. If there is an issue with something - like this thread - it's left to float while they encourage you to buy more Apple stuff. Why by Apple, because Apple products and user platforms are stable....they don't have issues like PC or Android....and whatever else their marketing will tell you. Maybe their support department should talk to the marketing department and tell them to tone it down a bit until they can fix current problems before pushing and selling more "no issue" Apple stuff.

Jul 26, 2012 9:35 AM in response to mvorules

MY PROBLEM! I went to the iTunes application on my laptop. I clicked on iTunes store in the left hand colum, where it says your Apple ID in the top right I clicked the dropdown menu and selected Account. It says Purchase History and I clicked see all. It says latest purchases, a little down the screen mine said "Amount You Owe $0.99" and I am using my prepaid Visa Debit card. So I have to load more money on to the card and then I can pay it off and it will work!

Jul 27, 2012 6:56 AM in response to SuperSelrak

I had this problem as well and after some searching found that I was not alone. Unfortunately I also could not find an immediate solution. I did find a way around it though! Simply create a new apple id ( which you can do through apple's website here:

https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/228/wa/createAppleId? wosid=qjNCb5TQ9sf7hhd85ggabg&localang=en_US


After you've created a new ID, go to your phone enter into settings > store and tap on your current apple ID. It will open a prompt where you can sign out. Sign in again with your new ID and you're set! It's a hassle mostly because you'll need to open a new e-mail account... But most people already have 2 or 3 anyway. All you have to do now is enter payment info for you're new ID. Don't worry it will bring up a promt for this the first time you try to purchase something through the app store or iTunes.


This worked for me... Though its annoying and time consuming it's not as bad as not being able to purchase what you want on your phone. Hope this helped!! :D


Just as a side note I also tried checking billing information etc. and tried changing cards... None of which worked. This is the only solution I found. I did read that someone else had problems after their card expired. This is when my problem began as well so maybe there is a bug in the system relating to the expiration of credit/debit cards. I don't think that apple doesn't accept debit though... My card is a visa debit and I had no problems until it expired.

Aug 17, 2012 11:50 AM in response to SuperSelrak

This is absurd... There are millions of people around the planet that are having this problem and it is obvious that this is an apple developers problem. Theres a bug in there database. Because every report of this around the world is the same. Mines been like this for 3 months. If it doesn't get fixed I'm going to have to result to using another method, leaving Apple... Why don't they just respond to the thousands of posts with some sort of help or aid. Epic global fail. Jobs wouldn't have let this to on as long as it has...

Invalid Security Code - frustration !

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