Do not want attachments embedded - how do I fix this problem?!?!?!

Kristin,

You should also use only Plain Text to compose these particular messages, if the recipient is using Outlook or Outlook Express, and there should be no need to switch to any MS product, which might not solve the problem, anyway.

Attachments in Mail are true attachments and not embedded -- they only View in Place as you Compose, and this has absolutely no bearing on how the recipient will see the image files attached. Most will see the attachments in a table of attached files, plus the more modern ones may also provide Inline View.

The issue with RTF vs Plain Text is a separate issue, and concerns the encoding of attachments and the text. For example an RTF message from Apple Mail will be displayed and function just fine for someone receinving in Thunderbird on a PC. It is those using Outlook and Outlook Express that have the issue when RTF is used -- those same mail apps create their own set of problems to other recipients, using other email clients, when Rich Text is used.

Ernie

I am struggling with this issue as well.

A workaround is to right-click on the image after it is embedded and choose "view as icon". This does not require using plain text.

I am moving to Mail from Entourage, and am used to having a list of attachments at the top of the message. It is frustrating not to have this in Mail.

Use of View as Icon has no impact whatsoever on what the recipient sees, or upon the final composition of what you email to the recipient. It only impacts what you see as you compose.

Ernie

Kristin,

You might have problems if sent only single page PDFs, but I can't say for sure.

Keep me posted.

Ernie

Ernie-

Are you familiar with Mail Attachments Iconizer? ( http://lokiware.info/). It may do what I need, which is mainly a problem with what I see, not with what my clients get. As far as I know, my attached files have been arriving OK.

I don't see any difference between plain text and rich text as to how my attachments look on my screen. They are always embedded, unless I right click to change them, in either format.

Your problem, stated as purely with how things work and look on your end, is a bit puzzling, and needs more info.

Mail Attachments Iconizer is not something I have used, but I have tested what it produced from test emails with others. It causes Mail to produce headers to each attachment that no longer have the element of "Disposition - Inline", and may help with some email clients, but does nothing to prevent Mail from using View in Place to show such attached image files as JPEGS. I doubt it would be effective for assist you with your problem, as I have so far understood it.

Who is the provider of the email account into which you are receiving these messages where attachments do not work as they should? Does this provider advertise any fancy SPAM guard filters?

Ernie

Maybe I can make a picture. I don't know if it's possible to send a screen shot in these discussions.

When I receive mail, there is no problem. Attachments that people send me show up in an attachment list at the top of their message, just like in Entourage. I can flip the triangle and see the list of file names in their attachments, and can drag from this list to the location where I want to put a copy of the file. The fact that the image itself shows up at the bottom of the message isn't a problem (and is sometimes a benefit).

But when sending mail, it is very hard for me to compose my message. I can't control the attachments, and can't review the names of the files that I have included just before hitting "send".

Here is the Entourage format, which is what I really want. There is a place to put the attachments where they are independent of the message. I can drag a new attachment to this list any time while writing my message.
From:
To:
Subject:
Attachments:
Filename 1
Filename 2
etc
Line: -----
Message body, with signature

Mail format with Mail Attachments Iconizer:
To:
Subject:
Line: -----
Message body Filename 1 Filename 2 etc.

I am also having this problem - my clients are receiving my attachments imbedded into their message and cannot open the files. Or, the attachments aren't there at all - even though if sent to a group, some did get them. I will try the plain text format but I don't see how that would effect how an attachment is sent or how the recipient receives it. Could there be any other suggestions as to what to do to fix this problem?

thanks

Polly,

Using Plain Text vs RTF has dramatic impact to how the message is coded, and then for certain receiving email clients, such as Outlook and Outlook Express may be problematic, especially if the user is not really skillful in such matters. To see the difference, observe messages sent in each format by opening them in the Sent mailbox, clicking on View in the menubar, placing your cursor on Message in the resulting pull-down and choosing Raw Source. With those in RTF, you will note lots of HTML looking code, and if an attachment is present, the receiving email client seems to miss the header that is in front of every attachment.

Those particular MS email clients don't handle Rich Text Format well, and if they send with it, it is in a proprietary version that other email clients have trouble with.

This is an extremely well-tested issue, and you should first try using Plain Text.

Ernie

Ran across this forum thread as I, too, was searching out our having issues with clients unable to access attachments. Thanks to Ernie's tip, we did a test today: We re-sent an email to a specific client that had experienced this problem, but in Plain Text, and it worked beautifully!

Good advice Ernie, thanks!

You're welcome!

Ernie

I'm having the same problem, tried the Plain Text fix and it didn't work. My work around had been to convert every single JPG or PDF I email to a .zip which is really an inconvenience. Most of my clients are on PCs so this is eating up a lot of my time and energy. Can you guys please look into this again and offer up another solution? thanks!