Delivery question!!!

I ordered a Macbook Pro 17 last Monday. I am suppose to get it today as schedule shows, but what I notice is the computer is not at my local neighborhood, it's at LOUISVILLE , KY , US. I live in San Jose, California.
Can anyone tell me what's going on with my laptop, it's far away from me.
LOUISVILLE , KY , US 07/20/2009 1:16 P.M. IMPORT SCAN
ANCHORAGE , AK , US 07/16/2009 4:41 P.M. DEPARTURE SCAN
07/16/2009 1:29 P.M. ARRIVAL SCAN
SHANGHAI CN 07/16/2009 10:00 P.M. DEPARTURE SCAN
07/16/2009 9:15 P.M. DEPARTURE SCAN
SHANGHAI CN 07/15/2009 8:12 P.M. EXPORT SCAN
07/15/2009 8:06 P.M. HUB SCAN
07/15/2009 12:09 P.M. ORIGIN SCAN
CN 07/15/2009 1:52 A.M. BILLING INFORMATION RECEIVED

macbook pro 471, Mac OS X (10.5.6)

Posted on Jul 20, 2009 11:33 AM

44 replies

Jul 21, 2009 10:09 AM in response to JoeyR

I just checked my tracking information. It's on the way to my home, so excited, but I am not at home................. Crying.......... I was wondering why they got package so fast from kentucky to San Jose, California, about 3 hours? Weird....

Anyway, I hope the laptop is perfect. Cheers!

a brody

Level 10

85,314 points

Jul 21, 2009 10:17 AM in response to prince of snow

They may have entered the scan in the computer 2 or more hours after the flight departed.

Jul 21, 2009 10:17 AM in response to prince of snow

It was transported by plane.

Jul 21, 2009 10:21 AM in response to a brody

Mr. Brody,
Do you have inside knowledge of the freight business? Packages are scanned into the can before it is loaded on a plane.

Kind regards,
Idler

JoeyR

Level 6

8,305 points

Jul 21, 2009 10:41 AM in response to prince of snow

Tracking info can get a little funky when you're crossing time zones as well.

xm8

Level 1

0 points

Jul 21, 2009 10:44 AM in response to prince of snow

I ordered a Macbook pro 13" online and i configured it around 2 weeks ago. Luckly, they shipped it from China on July 17th. I too find my macbook sitting in Kentucky and i live in BC, Canada. i think a few people here are right about that being a major hub for UPS. However my package has been sitting there for 2 days i hope nothing is wrong.

Jul 21, 2009 10:47 AM in response to xm8

These shipments will go out as bulk, expect them to go lots of placed before they arrive to your house. You package will wait there until all packages are received for the shipment out so it is cost effective. Why make 3 trips to BC Canada in the span of a week when you only have to make 1 in a few days?

a brody

Level 10

85,314 points

Jul 21, 2009 11:33 AM in response to 1grandidle1

No. But deductive reasoning, and past experience are good enough to make an educated guess.

Jul 21, 2009 11:38 AM in response to a brody

This is my first Apple product being shipped by UPS. In the past, what I have experienced was Fedex was fast and accurate(I mean the tracking information). But my concern is Fedex's truck is so............. Look like it's going to be broken or something. I don't have a good feeling about Fedex shipping for me.

eww

Level 9

53,052 points

Jul 21, 2009 12:00 PM in response to prince of snow

Prince: Why don't you stop fussing and hyperventilating about this and just wait for the package to arrive? The chances are extremely good that it will be fine, and all the energy you've spent worrying about it will have been wasted.

zyzzx01

Level 1

4 points

Jul 21, 2009 12:17 PM in response to prince of snow

Prince, would you please post your updated tracking info (like you did in your first post). I'm in San Jose too, I ordered a MBP last week and so far my tracking info matches yours almost to a "T" +/- ~10/20 minutes. Its extremely consistent and I'm sure that the rest of the delivery schedule will follow yours closely. Looking at your time-line, I'm expecting delivery next week 😟 but would like to get a better estimate.

Jul 21, 2009 1:41 PM in response to zyzzx01

I just got my macbook pro, finally !!! I guess yours will be delivered this afternoon if ours are in the same plane. Here you go:

SAN JOSE , CA , US 07/21/2009 12:21 P.M. DELIVERY
07/21/2009 8:00 A.M. OUT FOR DELIVERY
07/21/2009 7:48 A.M. DESTINATION SCAN
07/21/2009 5:50 A.M. ARRIVAL SCAN
OAKLAND , CA , US 07/21/2009 4:52 A.M. DEPARTURE SCAN
07/21/2009 3:36 A.M. ARRIVAL SCAN
LOUISVILLE , KY , US 07/21/2009 2:14 A.M. DEPARTURE SCAN
LOUISVILLE , KY , US 07/20/2009 11:57 P.M. IMPORT SCAN
07/20/2009 1:16 P.M. IMPORT SCAN
ANCHORAGE , AK , US 07/16/2009 4:41 P.M. DEPARTURE SCAN
07/16/2009 1:29 P.M. ARRIVAL SCAN
SHANGHAI CN 07/16/2009 10:00 P.M. DEPARTURE SCAN
07/16/2009 9:15 P.M. DEPARTURE SCAN
SHANGHAI CN 07/15/2009 8:12 P.M. EXPORT SCAN
07/15/2009 8:06 P.M. HUB SCAN
07/15/2009 12:09 P.M. ORIGIN SCAN
CN 07/15/2009 1:52 A.M. BILLING INFORMATION RECEIVED

Jul 21, 2009 5:17 PM in response to prince of snow

I ordered a customized macbook with printer and ipod (education rebates) which I thought would take a little longer with it being a custom build.

The delivery time on the printer says 2-3 weeks on the apple website but I was surprised when the delivery date was 12 Aug when I made the original order on the 15th July.

Can't say I'm all that impressed so far but I know it will turn up in the end.

Shipping method says merge in transport so no idea what company they use for UK deliveries but I hope they handle my toy gently

Jul 21, 2009 8:02 PM in response to prince of snow

prince of snow wrote:
I just got my macbook pro, finally !!! I guess yours will be delivered this afternoon if ours are in the same plane. Here you go:

Good. Can we now put this, non-Apple-related discussion to bed?

Jul 21, 2009 9:00 PM in response to a brody

Mr. Brody,
I'm glad your overall experience with FedEx has been a good one! My point has not been to argue whether or not YOU have had a satisfactory experience with Fedex as your shipper! After all I'm in your camp as a consumer of Apple products. I see that your my neighbor and I worked with FedEx Express for years at their Dulles airport ramp. I merely stated my comparative experience working with freight companies over the years. As I have already made crystal clear I have extensive knowledge of what goes on behind the scenes in a FedEx station. Good luck filing an insurance claim with them do to a missing or damaged package. I dealt with several of these myself and typically while the actual shipper
and FedEx as the freight company were fighting this out, the recipient was left somewhere in the middle. Please consider this an expose if you will. Pray tell why you are so defensive over this matter? Is your profession related at all to the freight business?

Thanks

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Delivery question!!!