I have a 5th generation iPod touch and this problem started for me completely out of the blue. The computer recognizes the device, but iTunes does not and displays the message with either error code 0xE8000065 or error code 0xE8000003 (the latter of which being the most frequent); the iPod then asks whether the computer can be trusted, once the iPod's message is dismissed, the previous warning message reappears on the computer.
I've tried most of the possible solutions listed here and none of them have worked thus far
- I've renamed my iPod
- I deleted the lockdown folder as explained in the technogeekery link
- I've plugged the usb cable (the one that came with the iPod) into every possible usb slot on my computer
- I've restarted the computer, iTunes and the iPod
- iTunes and the iPod are both up to date
The only things I haven't done are restore the iPod, reinstall iTunes or buy a new usb cord. I'm uneasy restoring the iPod because the backups are all on this computer. I only just reinstalled iTunes after encountering another unrelated issue, and I really don't feel like dropping $20 on a new cable that will most likely solve nothing.
I've had iTunes for nearly a decade now and despite all the annoyances and glitches there was usually a solution to any given problem, but I am really at a loss as to what is causing this. However, I'm really surprised this thread has been active for the past 5 years with little to no response from Apple - that alone is downright insulting.
