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Error 0xE8000065

OK so I was on 2.2.1 on my iPhone with iTunes 8.1.1 and everything was ok. I updated to 8.2 and updated my iphone to 3.0. At first itunes displayed a message saying my iphone was detected but couldnt be identified properly and said to disconnect and reconnect. I did so and now it says "iTunes could not connect to this iPhone because an unknown error occurred (0xE8000065). And everytime I unplug and reconnect iTunes displays this message, and sometimes it doesnt even recognize my iPhone. My pc recognizes the iPhone as a Camera(??) but iTunes does nothing... I also pluged my 1G iPod Touch and the same message is displayed... Can someone help??

Dell Latitude D510, Windows XP

Posted on Jul 20, 2009 11:39 PM

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Question marked as Top-ranking reply

Posted on May 9, 2017 6:27 AM

This has been happening to me for a few weeks. Same error. Today after it happened again, I unplugged my lightning cable from one USB port in my computer and put it in a different port.

iTunes opened just fine and went through the backup process flawlessly.

Can't say why this fixed it, but it did.

224 replies

Apr 15, 2015 5:42 AM in response to Hawkeyesniper45

This might help:


In iphone if you reset network setting will fix this problem.


i had the same problem plus wifi was connected but couldn't use/open any web page and same problem with the facebook,whatsapp,snapchat app.


but now wifi is also working and itunes also detecting the iphone like old times.


let me know if this helps.

Good luck

Thank You

Apr 27, 2015 1:44 AM in response to SupraPR

Go to Device manager and under portable device if you see attention mark over the apple iPhone, just right click on the apple iphone and select uninstall the driver.


Then unplug your iPhone and re plug it back. the drivers will again install and it must work.


Give it a try..!!

Jan 10, 2016 6:15 AM in response to bhanu.d

If anyone is still experiencing this problem and still is not able to figure out that how to get rid of it so here are few tips:

1. Change the usb port you are using

2. Restart your iPhone

3. Restart your PC

4. Then try again

5. Still does not work? THEN uninstall the iTunes and install it again in another drive

6. After that update it to latest version and make sure that the iOS is also updated to the latest

7. Still not working, then contact apple support.

If they dont even have the solution then kindly shift to Android..... 😁

May 9, 2016 12:35 AM in response to SupraPR

hello. i found a simply way to solve this. take only minutes.

I use windows 7 so this is my way. be sure to close iTunes program first and unplug iPhone.

got to Control panel.. i don't know where to start but i always use Windows button + R and type in "control" hit enter !

(note: view by: large icons)

Click Programs and Features

Locate iTunes and right click "repair"

wait for it....

done.

open itunes.

plug in phone.


hope it helps. 🙂

Error 0xE8000065

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