Level 1

6 points

Time Capsule Powered Off, Won't Power Back On

My Time Capsule was running just fine, then spontaneously just powered off by itself. All the other devices in the power strip were fine and I tried switching outlets, plugging it directly into the wall, and unplugging the TC and plugging the power cord back in. The network port lights in the back are out and the light on the front is dark. However, when I first plugged the cable back into the TC, the network lights came on for a split second. I'm guessing that there's a power connection fried (because if it were a power supply failure the lights would not have blinked on at all).

Any suggestions? Thanks!

iMac G5, Mac OS X (10.5.8)

Posted on Aug 27, 2009 8:58 AM

Top-ranking reply

LaPastenague

Level 9

67,322 points

Posted on Jul 5, 2010 1:14 PM

Basmar wrote:
Well you can add me to the list of ever growing users that are having the PS problems with their TC!!! I'm going to hit up Apple and see what they will do for me... Replacement would be great, but I'm not holding my breath

Unfortunately in Australia, Apple doesn't have the enlightened policies they do in Euro and USA.. here they just put their fingers in their ears and sing ting-a-ling-a loo!! But if you have AppleCare on any current product then they should replace it.. otherwise talk to a repairer.. see the list.

http://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modems /apple-time-capsule-repairers

I have done about 50 all up now.. !!

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1,343 replies

Iainh1

Level 1

0 points

Jan 10, 2011 2:59 PM in response to elroySF

Add me to the list of disgruntled customers, my Time Capsule just stopped working, c 2 years old. No noise or lights, just dead.

Jan 21, 2011 6:02 AM in response to lhibrgr

Hello Larry,

Now THAT does make sense! 🙂

Regards,
Chris F.
York, UK

C0W80Y

Level 1

0 points

Feb 12, 2011 4:14 PM in response to LaPastenague

I'm serial number ..819.... so not far away from batch 807 to 814, I bought it during summer 2008, so around the same time as lots of failures.....

drebaris

Level 1

0 points

Feb 26, 2011 2:55 PM in response to lhibrgr

One more early 2008 purchased dead capsule here with serial 813.
Can someone please post self repair links again they are broken.
Thank you.

Mar 10, 2011 6:34 PM in response to Gareth G.

TC just died. Exactly 18 months after purchase. Serial not covered. I cried myself to sleep last night. Now what?

Apr 8, 2011 10:15 AM in response to JG1971

Me too, 500GB TC is about 16 months old. Apple support (Germany) very unhelpful, no question of replacement or free of charge repair.

Serial number is xx913xxxxxx.

Apr 13, 2011 4:17 PM in response to elroySF

add me to the list of failed time capsules

S/N - S/N *829****

May 4, 2011 8:14 AM in response to Tom Ledbetter

Death in Dublin.

18mth old 1TB. €270

So is it fit for nothing but the recycle bin??

otown

Level 1

0 points

May 30, 2011 11:15 AM in response to LaPastenague

Add another one to the list. Bought it in the summer of 2009, just went dead this week. xx914xxxxxx.

Will try calling Apple tomorrow.

Jun 9, 2011 11:34 PM in response to elroySF

Add me too! This morning I discovered that my TC 2tB (not even 6 months old) died... No way to power it on! Is it a trick to get us on iCloud?😕

Mr Bugg

Level 1

30 points

Jul 12, 2011 8:49 PM in response to missjones1980

Add another one to the list... mine just died last night!

Can these be repaired or is it cheaper to just buy a new one?

Jul 26, 2011 7:18 AM in response to elroySF

Mine is dead too. XX919. :-(. August 2008. And guess what. 4 days ago the warrenty of my iPad stopped: this would have covered the Time Capsule.

Jul 26, 2011 7:19 AM in response to TheDutchMan_2

Was August 2009 offcourse.

champi

Level 1

11 points

Aug 1, 2011 5:10 AM in response to TheDutchMan_2

Same thing here :

My TC juste died yesterday (doesn't power on, short flash on ports when plugin the adapter in).

S/N : XX912 , bought on May 2009.

Apple, any comment ?

Aug 15, 2011 7:56 PM in response to elroySF

Screwed too today. Second one...my replacement died and Apple wouldn't replace as they use original purchase date as benchmark.....pretty angry

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Time Capsule Powered Off, Won't Power Back On