Time Capsule Powered Off, Won't Power Back On

My Time Capsule was running just fine, then spontaneously just powered off by itself. All the other devices in the power strip were fine and I tried switching outlets, plugging it directly into the wall, and unplugging the TC and plugging the power cord back in. The network port lights in the back are out and the light on the front is dark. However, when I first plugged the cable back into the TC, the network lights came on for a split second. I'm guessing that there's a power connection fried (because if it were a power supply failure the lights would not have blinked on at all).

Any suggestions? Thanks!

iMac G5, Mac OS X (10.5.8)

Posted on Aug 27, 2009 8:58 AM

Top-ranking reply

LaPastenague

Level 9

67,322 points

Posted on Jul 5, 2010 1:14 PM

Basmar wrote:
Well you can add me to the list of ever growing users that are having the PS problems with their TC!!! I'm going to hit up Apple and see what they will do for me... Replacement would be great, but I'm not holding my breath

Unfortunately in Australia, Apple doesn't have the enlightened policies they do in Euro and USA.. here they just put their fingers in their ears and sing ting-a-ling-a loo!! But if you have AppleCare on any current product then they should replace it.. otherwise talk to a repairer.. see the list.

http://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modems /apple-time-capsule-repairers

I have done about 50 all up now.. !!

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1,343 replies

Oct 7, 2009 7:55 AM in response to elroySF

Well I bought Macbook 3 month ago. I used to use PC before. Yeah, I love it. It is pretty solid and well design. That is why I bought time capsule 2 weeks ago. Yeah, It is terrible.

Range is not good as other routers. Also connection is not stable with PC. I share internet connection with my wife's Asus eee(wireless N). When I put some files(1~2GB) in time capsule, it drops her connection instantly. When she tries put files in time capsule, it drops her connection too.

Also Share disk over WAN option is just for Mac I guess. It is really easy to set up in OS X, but no way in PC. I tried to figure out how to connect TC via PC over WAN, but it seems to impossible.

Set up was wireless N only(2.4ghz - caz eee has wireless N 2.4ghz only), WPA2 personal, share printer.

If you wanna use TC with mixture of OS, I highly recommend that buy other product.

Dec 12, 2009 9:16 PM in response to elroySF

Hi all, I join the list with my TC just kicking the bucket. Purchased March '08. I'll be calling Apple tomorrow in Sydney in the hope of getting a replacement. This is not good enough for what is supposed to be "server grade" hard drive. And for a product that looks after your precious. Someone said Apple is beginning to crack. I fear this may be happening also. Wish me luck and thanks to everyone for posting.

Dec 27, 2009 3:38 PM in response to elroySF

Can I play to? If so count me in! 1st gen 1tig TC, been running fine since day one. No network problems, no WiFi issues, nothing. Pick myself up a dual band 1tig, set it up, been having a few network issues, MBP been loosing connection if Im streaming iTunes to AE and TM starts. So I go to my MP, open Airport utility, restart new TC to get connection back, old TC has green light, new one restarts, bright green light on old TC goes out to never come back on. Unplug, replug, nothing. 1st thing tomorrow am---Hello Apple Care? Anyone have any better ideas?
TIA!
One brandy new TC, one brick!

Dec 27, 2009 3:55 PM in response to Community User

Update... left it unplugged, cooled off, retry... we have a green light! Hear drive spin up, crap... all dead again.

Dec 28, 2009 7:19 AM in response to elroySF

Called Apple Care this morning, going to Apple Store later to pick up a new dual band, 1tig, TC to replace the old single band TC that is dead. Thank god for Apple Care! It just paid for itself!

Dec 28, 2009 7:46 AM in response to rdalem

1 tig is my secret code phrase for 1 terabyte or 1TB!

Old TC was a single band, new is as explained here:

For maximum range and compatibility, Time Capsule works simultaneously on both the 2.4GHz and 5GHz bands, allowing all the devices on the network to use the most efficient band automatically. It uses the latest 802.11n wireless technology, so you can enjoy up to five times the Wi-Fi performance and up to twice the range of 802.11g wireless networks.4 And improvements in antenna design give you up to 50 percent better performance and up to 25 percent better range than with the previous-generation Time Capsule.5

Dec 28, 2009 4:12 PM in response to BlaineHargrove

Question to those that have had their's replaced, was the replacement a 1st gen single band or a newer dual band? Reason I ask is when I called AppleCare I was told I would be getting a 2nd gen, and I could pick it up at the Apple store. Made the trip, was told there not in so few words no freak'n way! So what's everyone been getting as replacements?

Jan 15, 2010 10:51 AM in response to JDL #19

JDL ...Welcome!
I would go back to the Genius Bar, since you just brought it, I would give Apple Care a call.
I'd leave out the part about going to the bar, and having it work there.
Good Luck! Let us know!

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Time Capsule Powered Off, Won't Power Back On