User profile for user: elroySF
elroySF Author
User level: Level 1
6 points

Time Capsule Powered Off, Won't Power Back On

My Time Capsule was running just fine, then spontaneously just powered off by itself. All the other devices in the power strip were fine and I tried switching outlets, plugging it directly into the wall, and unplugging the TC and plugging the power cord back in. The network port lights in the back are out and the light on the front is dark. However, when I first plugged the cable back into the TC, the network lights came on for a split second. I'm guessing that there's a power connection fried (because if it were a power supply failure the lights would not have blinked on at all).

Any suggestions? Thanks!

iMac G5, Mac OS X (10.5.8)

Posted on Aug 27, 2009 8:58 AM

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User profile for user: LaPastenague
LaPastenague
User level: Level 9
67,322 points

Posted on Jul 5, 2010 1:14 PM

Basmar wrote:
Well you can add me to the list of ever growing users that are having the PS problems with their TC!!! I'm going to hit up Apple and see what they will do for me... Replacement would be great, but I'm not holding my breath


Unfortunately in Australia, Apple doesn't have the enlightened policies they do in Euro and USA.. here they just put their fingers in their ears and sing ting-a-ling-a loo!! But if you have AppleCare on any current product then they should replace it.. otherwise talk to a repairer.. see the list.

http://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modems /apple-time-capsule-repairers

I have done about 50 all up now.. !!
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User profile for user: Community User
Community User

Jun 12, 2018 5:33 PM in response to elroySF

My 500GB Time Capsule (model A1254, serial 6F81102TYZV) died on me today. I was really confused as to why, especially since it wasn't even that hot (it's sometimes been hot enough to cook an egg it seems). I tried multiple outlets, no go.

I eventually put the TC in the fridge to cool it down (and I've heard that helps with hard drives too..) for about 10 minutes. I plugged it back in and it turned on for about 30-60 seconds and then died again. I put it back in the fridge for longer (maybe 20-30 minutes), which seems to have worked.

Right now I can hear a faint squealing coming from the TC. I have it propped up to give it more ventilation and a desk fan blowing on it. I cannot access the disc in any way (Finder, Time Machine, Airport Utility), but I can use it as a wireless router.

I called AppleCare, but they said since I didn't purchase the Protection Plan, I couldn't use my new MBP's coverage to replace it. So it looks as though I have 4 options

1. Fix the power supply myself
2. Buy AppleCare (but I don't have $200)
3. Buy a new TC ($249 for a 1TB 2Gen TC, but again, no $$)
4. Brick it and hope that Apple acknowledges it's a defective unit.
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Time Capsule Powered Off, Won't Power Back On

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