AT&T 3G Option wireless USB and globetrotter connect

Took the words out of my mouth. Same exact issue. The card shows up in profiler under USB but not in network settings. Is there a way to make it appear???? Thanks!!

Has anyone achieved any success learning from AT&T or Option when they expect to roll out the snow leopard compatible software? AT&T will need to process refunds for the time when this service is unavailable. This is really annoying.

Great. Now the computer simply crashes when I insert the card.

On another note, I was at the AT&T store today and they are still selling the card. I asked the sales rep if it would work with a new mac I plan to buy today for my wife (will be loaded with Snow Leopard and I told him it would be loaded with Snow Leopard).

His response was to say that "sure, it works with Macs, want to get one? I can have it activated in a few minutes". There's 1/2 the problem right there.... horrible or non-existent rep training.

Ok I have the USB option card. I have used the uninstall on the globetrotter connect software, however when I go into the network setting on my computer I see three things:
- Icon 322 App
- Icon 322 Diag
- Icon 322 Modem

Just wondering 1) why did the uninstall program not remove these and 2) is there a manual way to do this. I presume these files must be removed before snow leopard will configure the Option card.

Would appreciate any guidance. On how to make this happen.

Mike

Just called Option in Atlanta at 1 404 995 7082. They said that Apple released Snow Leopard 2 weeks early without the drivers that will work with the option wireless USB. He said as soon as the drivers become available from apple they will post them at www.support.option.com/att (note I do not know if att is ATT or Att or some other variation.

Mike

same problem here w/ option 431
any update ??

Hi!
I have same problems with an Icon 225 from Orange Romania. I wrote to Opticon support and they answered today: "We are working on new versions of our connection software and these will be available from our support website for download in approximately 3 weeks time from now." On the other side I think that I have to wait more longer cause my Icon is an OEM..

http://www.option.com/en/support/software-download/usb-modems/icon225/

New driver now available .

Thanks for the info! Stupid question from an obvious non-techie.... Do you know if it will work with my Option GT Ultra Express Card (that goes in the express slot, not USB)? I guess it may since it does show up under USB in system profiler...just wondering...Thanks!

Thanks. Got it and works.

Hi!
Installer says: "This is the driver for the following cards from Option International: GlobeTrotter HSDPA 7.2, GlobeTrotter GT MAX 7.2, GlobeTrotter Express 7.2, GlobeTrotter GT MAX HSUPA, GlobeTrotter Express HSUPA, Icon 322, Icon 225, Icon 031"

hmm, mine says "GT Ultra Express" model geo 302.
this is what it looks like: http://www.comfortsurf.com/images/option/gtultra/ExpressGE0302_3.JPG

Hopefully its the same as the "Globetrotter Express HSUPA"

Just don't want to RE-INSTALL Snow Leopard to see it doesn't work!

If anyone has this card and it works successfully, please advise!

Thanks so much!

Message was edited by: Lear Pilot

Message was edited by: Lear Pilot

I have a Quicksilver, and the new modem drivers don't seem to work for me.