Snow Leopard with Exchange support not working

I just posted this elsewhere:

For those of you that have iPhones that have been successfully using exchange for any period of time - don't expect mail.app to work for you!. Although there are improvements in exchange support, SL still does not support RPC over HTTP / (S). This is used quite widely by many companies still using Exchange server 2003, and provides seamless "no-vpn-required" access to the exchange server using an outlook web access server. I was, as most were, waiting for full exchange integration (Mail/iCal/Address etc). Nope. My question is this: if it was so simple to get this into the iPhone (and it works perfect).. why is this not in mail.app??? Full "out of the box" exchange support is not true at all.

That copied and pasted answer does not help her.

sure it does - SL does not support RPC over HTTP so dont expect exchange to work if your company uses MSEx 2003 w/ OWA.

It might be that the Active Sync setup (which iPhones use) is not the same as your email servers for computer email clients (mine isn't)
Also, we have no idea what version of the Exchange server you're trying to attach to.

Scott

The microsoft exchange support only works with Microsoft Exchange server 2007. so if you company is still using Microsoft Exchange Server 2003 then the Exchange support will not work in the Mail.app

I have the exact same situation she has -- it's not working from outside my office network, but it works internally, and my iPhone connects fine via the Exchange protocol, and yes, we're running Exchange Server 2007 with a higher than needed rollup.

Hi, I have the same problem - on local network with exchange server it works, but not from outside company. I have to connect through VPN first... 😟

I tried to search what does it mean External Server and External Server Path in Mail Account preferences, but did not find anything... Maybe this should be solution how to connect from outside of company LAN.

Very disappointing! Just installed Snow Leopard and first task was to set up my NHSmail exchange mail account, in the autodiscover window on completing my password and hitting return I get a few seconds of the wheel turning, then mail crashes! I've never seen anything like it on a Mac OS before! Thank goodness that Entourage Web services edition works to connect to my email, again using autodiscover, with no problem.
Still can't quite believe that the microsoft solution works better than the apple solution!
Is this going to get fixed?

Martin

I have the exact same problem. Connecting to Exchange 2007 successfully with my iPhone works great, but using Apple Mail fails. Any ideas of the advanced settings? What is the internal server path?

Message was edited by: Coronas

I have the same trouble with trying to connect to exchange, SL is no improvement on 10.5. I have never been able to access work's exchange server thru Mail even though works perfectly on Entourage and my iPhone, I have been waiting months for SL thinking this was going to fix it .. Apple you lied

Also not working for me. Looked at all settings...what does that external path stuff mean anyway???

I think my company uses 2003 with OWA but not sure. iPhone works, Entourage works though!

Do you folks understand it's not s a simple "we have EXCH 2007 and it should work" thing?
There are configurations that can and are setup on the server and network side.
If your mail requires VPN it's because your company set it up that way.
Ours disabled the ability to use EWS without VPN after I reported it.
EWS still works, but only via internal addressing, hence the need for VPN or local access.
There are many variables, and if you have no idea how your company configures your EXCH servers, please don't grip that Mail doesn't work with Exchange.
It does, and does it well.

Look A A P L...don't post here without solutions or more data for the problem. The issue is that Apple said Exchange support but didn't clarify what was NOT supported. So, for those of us with iPhones where ActiveSync (Exchange) was working flawlessly with NO VPN, the SL upgrade should have taken. Your email is insulting and not helpful.

Let me clarify...I am a CCIE, CISSP, PHD. Just looking for some more assistance and don't want to spend hours working on this.

OK. If you're so enlightened, you should know that Active Sync is a separate and unique method on an EXCH server to get mail to mobile devices.
It's NOT how computers get email.
Nobody here can give solutions to your setup because WE and YOU don't know what your setup is.
If it was setup using the criteria that is needed, it would work.
Many testers have been using this for months.
So, what does that tell you?
I stated that there are configurations that need to be in place on the server-side.
If you don't know the current config, then you don't know if it should work on your Mac.
It's that simple.
And FWIW, it's PhD. Not that it has anything to do with THIS topic.