Multiple Copies of Emails

I installed Snow Leopard yesterday. When I came down this morning I discovered that all of my rogers.com email boxes had 4 copies of each email in each in box. The me.com mailbox did not have this issue. I put them all off-line when it appeared that copy number 5 was starting to download. The box to delete files on the server had ben reinstated for one of the rogers accounts, which had not been set in Leopard. I have used this computer since late May using Leopard without this problem. Any suggestions? I haven't yet called Apple or Rogers.

iMac 24 inch May 2009, Mac OS X (10.6), Toronro

Posted on Aug 29, 2009 10:38 AM

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397 replies

Oct 15, 2009 3:52 PM in response to String Bass

I've been experiencing this issue as well. I too have gone through all the suggested fixes in this thread and also confirm that the issue is not solved.

I've seen some messages in Console that seem related to this issue, and wonder if anyone else can confirm this. These messages are coming from Mail:

Seen Messages: error "%{PROPERTY}@ is a required value." in -[SeenMessagesManager saveChanges]

If confirmed, this leads to further finger pointing at Apple.

Oct 16, 2009 7:25 PM in response to Woodwyn

Well, despite having been quite harsh on Apple over their lack of responsiveness I have to admit that there is something very strange going on here.

I forsook the Mail.app a couple of weeks ago for Postbox on my Mac and I have been very happy with that. I have had zero duplicate emails on my Mac since doing that.

On Friday this week however, on a single POP account on my iPhone the following happened.

1) Both the Mac and the iPhone at different times reported being unable to contact that particular POP server, however, that was only for a few minutes each;
2) The Mac subsequently picked up mail from that account - 1 message;
3) The iPhone accessed that account and downloaded duplicates from the account for the last 10 days.

That's the first and only time I have ever had duplicates on my iPhone.

I have no idea what is going on but clearly there is an email anomaly that is more complex than first thought. I feel like I only have access to part of the jigsaw.

However the common denominator is that I have only ever had duplicates using an Apple Mail application - whether on the Mac or the iPhone.

P1

Oct 16, 2009 7:50 PM in response to Pelorus1

I am running now a packet analyzer, in the hope to grab the commands sent to the server in the event of duplicated mail downloads from pop3 plain. I might be lucky in finding something but I suspect there's a better way to log all Mail server commands activity; however I want to ask the people that are experiencing this issue: how often did you set up Mail to check for new mail?

Maybe unrelated but mine is set to check every minute.

Oct 17, 2009 5:24 PM in response to idfitter

maybe it's already been reported but I got the console logs when mail is duplicating messages.

seems there are two messages sent to a class object in Mail.app:

-[SeenMessagesManager _accountForAccountID]
-[SeenMessagesManager saveChanges]

both are raising an exception about the fact that they cannot open, for some reason, MessageUidsAlreadyDownloaded3 file, despite the fact that the file is in place and have permissions.

it's a bug in Mail.app; the exception raised is localized (Italian in this case).
Mail tries hard to find this file, at least 10 times per second, for 4 seconds before probably giving up and redownload all the stuff.

My best guess is that this file become locked during certain processes and not accessible, but the error raised is pretty generic, it just says that cannot open the file, not why.

Oct 17, 2009 6:21 PM in response to SKEL_73

The replication issue hit me the past two days. The number of duplicate emails increases every time email is checked, regardless of whether it is read and deleted or not. I am using Verizon FIOS and Mail 3.6. I have tried deleting and adding the account in Mail, with no effect.

The problem for me seems limited to email from Gmail accounts going through the mac Mail software. I have checked my inbox online and there are no duplicates.

Message was edited by: TopGun556

Oct 18, 2009 11:55 PM in response to Woodwyn

Well I spoke too soon. This afternoon it was mere 60 or so e-mails (looks like it was just one account). Tonight, I just had 564 e-mails download out of the blue, including the ones that came earlier today! So now it seems to be happing twice a day. Again I'm doing absolutely nothing differently than any other day when this happens.

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Multiple Copies of Emails

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