Printer driver

Somehow when I installed Snow Leopard my HP 970 Cxi driver was replaced with the Apple's driver Gutenprint v5.2.3. How do I uninstall that driver and reinstall the HP driver which let's me print on both sides? I've downloaded the HP driver installer but it does not replace the Apple driver when I run the install.

Your help is appreciated,
Rookie

MAC PRO and MacBook Pro, Mac OS X (10.6), 10GB RAM

Posted on Aug 30, 2009 6:16 AM

28 replies

Sep 1, 2009 3:11 PM in response to Walter Branam

I tried the HP 9800 64 bit driver and it looked like it was going to work on my 970CXI HP printer. Had 2 side printing option but when I tried it there was no print.

Talked with Apple today for 30 minutes or so and it doesn't look like their people have the answer. HP says do not try to reinstall their driver on 10.6 as 10.6 has all that you need. Ha Ha. The Apple guy is still trying to work on it. I've concluded that what HP has been giving us is 32 bit drivers which does not work on 10.6. So they put the generic Gutenprint drivers on 10.6 for us to use and we loose the functionality we really want.

I also found my C5280 AIO will not scan. 10.6 has the driver for C5200 series HP's but it does not scan. I found that you now scan using 10.6 built in features in Image Capture, Preview or Print-Fax. Surprise, surprise.......

I haven't given up.
rookie

Sep 2, 2009 12:48 AM in response to Walter Branam

Thanks to the info supplied in this thread I managed to figure a way to make my hp 9650 work in SL.

I opened system preferences > printer&fax > options & supplies, clicked the driver tab and choose hp 9800 series. My printer works great!

Sep 2, 2009 2:57 PM in response to Walter Branam

Nothing new that has been successful. Was able to download and install a new Gutenprint v5.2.4 and it installed successfully for the HP 970CXI printer but did not get the two-side printing and resolution functionality I am looking for. Now why can't we download the 10.5 HP driver and install it the same way?

My Apple contact says there's not anything new that his found. He did offer this link that offer Apple's tutorial on printing with 10.6. But there are no fixes there.

Later,
Rookie

Sep 2, 2009 2:58 PM in response to Walter Branam

Sorry - here's the link:

http://support.apple.com/kb/HT3771

Rookie

Sep 10, 2009 3:58 PM in response to TomSchwab

Today's 10.6.1 update includes the new CUPS-Gutenprint 5.2.4 Driver.

Auto select chooses this driver for my Deskjet 970cxi.

I have tried it previously on my own as well.

Unfortunately duplex printing is still not enabled with this or any other HP compatible driver in Snow Leopard...This feature did function in Leopard.

Sep 10, 2009 4:20 PM in response to TomSchwab

For my OfficeJet 7310xi, I thought two-sided printing was gone. But it was just well-hidden. In System Preferences/Print & Fax, I had to select the device, click on Options & Supplies, then click on a tiny box under the "Driver" tab for duplex printing. Following that, I had to open the menu for printing a document, select "plain paper" and find another "two-sided printing" box to check. Having done all that, it works fine. You might find some buried treasure for yours as well in the new HP drivers.

Sep 10, 2009 5:08 PM in response to Allan Leedy

Thank you, Allan Leedy.

In 10.6.1 my Deskjet 970cxi will correctly one-sided print.

No luck for two-sided printing on the Deskjet 970cxi with duplexing attachment.

I tried the HP Deskjet CUPS-Gutenprint versions 4.2.7 & 5.2.4 and the HP Deskjet Series and HP Deskjet 6500, 6600, 6800, 6940, 6980, 9800 Drivers in 10.6.1.

I even tried your Officejet 7300 Series driver.

I checked the HP Two-sided Printing Accessory(Duplexer) box _when available_. I also checked the two-sided option under Layout when these were available.

The paper feeds but nothing prints...with the drivers which have the two-sided option but are not the correct series.

Sep 10, 2009 5:42 PM in response to TomSchwab

Xlr8YourMac also suggested trying this just released new and very large download from Apple:

HP Printer Drivers for Mac OS X v10.6.

http://support.apple.com/kb/DL907

It's still a no go for duplex printing for my Deskjet 970cxi

😟

Sep 11, 2009 5:13 PM in response to TomSchwab

Hi All,
Thanks for the posts here. I've been following it hoping for duplex printing on my HP6122 since the thread started. I had it working in 10.5 using the HPIJS drivers. I tried updating them for 10.6 and while they print fine the duplex feature no longer works.

It almost seems that the problem is in the way the OS itself handles printer communication since both the new Gutenprint and HPIJS drivers have the OPTION for 2-sided printing, but the printer just takes in another sheet and prints 2 separate pages no matter what I try.

My HP6122 with duplexer is connected to my Airport Extreme for wireless printing, and again used to do duplex printing with Leopard.

For everyone's reference here is the link to the HPIJS drivers I've been using and testing:
http://www.linuxfoundation.org/en/OpenPrinting/MacOSX/hpijs

Good luck and I hope to get duplex printing back soon!
--Geoff

craigst2

Level 1

59 points

Sep 15, 2009 2:21 PM in response to AcesAreWld

I have a LaserJet 3390 that worked fine prior to SL. Now when I try to print, it says it's "paused." Hitting the Resume button doesn't work. It also wont' scan now. Called HP and paid to get phone tech support, who told me that HP knows about this "issue" but that it will be a "couple of weeks" before anything can be done about it.
I was on hold for almost an hour waiting to talk to someone (so much for priority service) and he told me I'd have to call back in a couple of weeks. I told him I don't have the time to sit on hold and why doesn't HP just notify registered users when the update is released? He said he didn't think that would happen.
Don't you just love good tech support?

machz990

Level 1

29 points

Sep 16, 2009 5:18 PM in response to Walter Branam

The same thing happened to me shortly after I installed SL. A couple of days ago a software update came down and it had the new HP drivers included in the update. I allowed the update to proceed and never thought about it again until today when I printed a document on my HP Deskjet 960c. It printed very slowly and not in the draft mode where I had it set before as a default. I attempted to go into Preferences and change it back to draft only to find that I have no control over any of the printing features in preferences. Print quality isn't an option anywhere. I thought SL was an upgrade, not a step backwards.

machz990

Level 1

29 points

Sep 16, 2009 5:23 PM in response to machz990

Update. It appears I can change the print quality to draft on the window just prior to printing the document. However it doesn't print nearly as fast as it used to on draft.

AllyGill

Level 1

8 points

Oct 1, 2009 9:03 AM in response to Walter Branam

There is a solution to the problem abeit at a price. Check out PrintFab 2 which does allow full duplex printing on the HP DeskJet 970Cxi. It does other stuff as well, hence the 49 Euro price tag (£42.00/ $70.00 ish). I've described my experiences on my blog http://appleharvest.blogspot.com.

You can try out PrintFab 2 free for 30 days.

I am not affiliated to the makers/distributors in any way!!

Cheers
Ally.

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Printer driver