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Spontaneous logout while in Snow Leopard

I am having spontaneous logouts while I am in Snow Leopard. This is happening a couple times a day and it is very annoying. When it logs out it instantly goes to a blue screen and then the login screen appears. When I log back in all my apps have quit and it is like I am logging in for the first time. I did have this happen in Leopard too, but very rarely.

Here are some facts that may help:

MacBookPro5,1
Bluetooth on : apple mouse, keyboard
Network, wired ethernet
Connected to external monitor via mini display port.
All software patches up to date.

Anybody else experience this problem? Any suggestions.

MacBookPro5,1, Mac OS X (10.6), 4 GB memory

Posted on Aug 31, 2009 7:19 AM

Reply
147 replies

Feb 23, 2010 6:50 AM in response to Mohamed Abbass

Quite the same here. I'm running 10.6.2 on a macbook with a mobile admin-account.
I get disconnected from my shares and the mac just gets slow down. No blue screen, nothing in logs (except the now famous kCGErrorFailure).

The funniest thing is that I can :
* iChat with Bonjour on the local network,
* iChat with Jabber on the Internet,
* receive and send emails,
* access shares on others servers,
* control others machines with ARD.

But I can't :
* surf the www,
* access my local switches through their web interface,
* access shares on the server where my profile is,
* shutdown the mac properly.

It generally takes about 15-20 minutes to recover. Sometimes, it's a few hours.

It happens daily. Sometimes I'm not running anything but iChat, Mail and ServerAdmin when it happens...

For today, it happend 8 times in about 6 hours. I'm actually thinking about throwing it through the window.

Message was edited by: Francoisk (better-looking list)

Apr 16, 2010 10:38 PM in response to Stu Baker

This post has too many "Me too"s. Before a dozen more "Me too"s add their cries, all of you need to remove all Login Items, use Microsoft AutoUpdate.app to be sure all of your Office files are up to date, check the Microsoft site for compatibility issues using Office 2004 (old) with OS 10.6, and try using QuickTime Player for MKV movies (install Perian for codec support). If the MKV file still causes logout, test with QuickTime supported files, such as MP4 or MOV. By the way, if you have autologin selected, that would explain why you don't get a login screen when this "crash" causes logout. Get it? No login screen with autologin.

http://perian.org/#detail

Jun 14, 2010 9:50 PM in response to Moof666

I;m still having this problem. In my case it is related to VLC media player. I have removed login items, I have run various system checks and tests and he machine is fully updated (a brand new 27" imac).

It happened to me 10 minutes ago and I lost 20 mins of work. When I drag the VLC player window it can happen (randomly).

I thought Apple would be jumping all over this issue, it's pretty serious.

Jul 12, 2010 9:22 AM in response to luh3417

I had this problem a long time ago (maybe early 10.6 days?), and it was solved by an Apple Software update. I just had this problem again. I had the mouse in the upper right corner, with a hot corner for sleep set up (I've since turned that off), instead of screen sleep, there was a hesitation, then blue screen, then login screen. The hot corner may or may not be related to the event.

The first three Console Messages (time of problem) were:

7/12/10 9:09:08 AM Address Book[13666] HIToolbox: received notification of WindowServer event port death.

7/12/10 9:09:08 AM Address Book[13666] port matched the WindowServer port created in BindCGSToRunLoop

7/12/10 9:09:08 AM Mail[68930] HIToolbox: received notification of WindowServer event port death.

Aug 3, 2010 10:36 AM in response to Stu Baker

We have several 13" Macbook Pros (current Summer 2010 version) and only one has this spontaneous logout issue.

The Crash log says kCGError Failure, apps mentioned are always different... but I can consistently replicate this behavior by plugging in a Logitech Mouse and heading to a corner (none of which are set up as hot corners)

this is a clean install of 10.6.4, all updates are run... Apple RAM

Apple Mouse doesn't seem to replicate the issue.

doing some more testing, but this seems to be holding up for me.

Aug 3, 2010 1:17 PM in response to Stu Baker

*windowserver event port death*

This is the problem here. What does this mean people? I'm on a brand new MBP with 8GB ram, so nothing to do with memory either. My open applications were:

Spotify,
Photoshop CS5,
Text wrangler,
Chrome,
Firefox,
Skype,
Safari,
Finder

My logs from the moment it happened (they continue but it's all the same):

03/08/2010 20:51:04 ReportCrash[2800] [CrashReport _extractBinaryImageInfoUsingSymbolicator] caught exception: * -[NSCFDictionary setObject:forKey:]: attempt to insert nil value (key: Identifier) (0x7fff80318ca6 0x7fff83fa80f3 0x7fff80318ae7 0x7fff80318a74 0x7fff85a94a9b 0x100004a8f 0x7fff82b59917 0x100004939 0x1000072f2 0x100007dd7 0x100009ff2 0x100009dcf 0x7fff87e73860 0x1000094d6 0x7fff87e67456 0x7fff87e67309)
03/08/2010 20:51:04 firefox-bin[2171] HIToolbox: received notification of WindowServer event port death.
03/08/2010 20:51:04 firefox-bin[2171] port matched the WindowServer port created in BindCGSToRunLoop
03/08/2010 20:51:04 TextWrangler[168] HIToolbox: received notification of WindowServer event port death.
03/08/2010 20:51:04 Spotify[2215] HIToolbox: received notification of WindowServer event port death.
03/08/2010 20:51:04 Finder[88] HIToolbox: received notification of WindowServer event port death.
03/08/2010 20:51:04 Google Chrome[2043] HIToolbox: received notification of WindowServer event port death.
03/08/2010 20:51:04 Safari[2505] HIToolbox: received notification of WindowServer event port death.
03/08/2010 20:51:04 Safari[2505] port matched the WindowServer port created in BindCGSToRunLoop
03/08/2010 20:51:04 SystemUIServer[87] HIToolbox: received notification of WindowServer event port death.
03/08/2010 20:51:04 SystemUIServer[87] port matched the WindowServer port created in BindCGSToRunLoop
03/08/2010 20:51:04 Google Chrome[2043] port matched the WindowServer port created in BindCGSToRunLoop
03/08/2010 20:51:04 Dock[86] HIToolbox: received notification of WindowServer event port death.
03/08/2010 20:51:04 DashboardClient[1058] HIToolbox: received notification of WindowServer event port death.
03/08/2010 20:51:04 DashboardClient[1058] port matched the WindowServer port created in BindCGSToRunLoop
03/08/2010 20:51:04 Dock[86] port matched the WindowServer port created in BindCGSToRunLoop


There was a thread about this here: http://discussions.apple.com/thread.jspa?messageID=6806251

but it's been closed, as if the problem's gone away.

*It hasn't.*

I just spent a small fortune of my hard-earned money on a new MBP. And I've just lost four hours' work when my Mac crashed.

My Mac crashed.

This problem is two years old Apple...

Why haven't you fixed it?!?!!?!?

Very very unhappy customer.

Aug 3, 2010 1:22 PM in response to alialib

btw I've got a wired USB numeric keyboard plugged in, and I'm using an external monitor.

Why is this happening people? Mac's are not supposed to crash! I'm dumbfounded, gobsmacked, horrified, appalled, and crying a little bit inside.

What's the best way of sending an email to Apple with the words:

"windowserver event port death - *** - sort it out please Apple!"

?

How come they're ignoring this?

Spontaneous logout while in Snow Leopard

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