Motion Files Wont Open!

Can anyone help? I have just updated to Snow Leopard and FCS 3 and have encountered a problem. I can run Motion 4, create files and export, but when I want to open a saved file it says "the document could not be opened" and all I can click is "ok". None of my motion files open, not the old ones and not the files created by Motion 4 itself. I can't open the documents by clicking on the icons, and I can't open the documents by selecting 'open' from 'file' in Motion when the program is running. Have tried deleting both the motion and proapp plist files, that didn't solve anything. I have upgraded from Tiger to Snow Leopard and from FCS 1 to FCS 3...

Mac Pro, Mac OS X (10.6)

Posted on Sep 4, 2009 12:14 AM

25 replies

Sep 22, 2009 6:09 AM in response to danielson84

I have been having the same problem, I noticed in my preferences folder there was a plist for motion that appears to be corrupt, I tried to remove it but could not, even from the terminal. There must be some way to get rid of it, I am thinking something happened during the upgrade from Studio 1 to Studio 3. Still trying to figure out how to get rid of that file. If you login under a userid that did not have final cut installed that may be a work around.

klab

Level 1

0 points

Sep 22, 2009 6:46 AM in response to klab

My problems cleared up as soon as I downloaded and installed the upgrade to OS 10.6.1 (I was 10.6 before).

So far everything works great now...

Sep 22, 2009 10:58 AM in response to klab

I was at 10.6.1, I took more drastic action and reinstalled everything but this time I just installed the upgrade for final cut, everything is working great now ! 10 hours later !!!

Sep 24, 2009 1:44 PM in response to johnlunar

I found a workaround - backed up my entire HD with superduper! and then wiped the hard drive and restored it.

Oct 7, 2009 1:25 AM in response to randers29259

Hello

Did anyone find the solution to this problem? I think it is a very serious problem that Apple should solved. I am checking continuously the upgrades but nothing comes.

By other hand the eventual solution of changing the administrator allows you to open the files but doesn't allow you to save them wich means that you can't work neither with trick.

Oct 8, 2009 5:43 PM in response to danielson84

I'm having same problem here. Has anyone with this problem performed a clean install of Snow Leopard? I upgraded and kept all previous settings.

Oct 9, 2009 7:40 PM in response to danielson84

I just upgraded to FCS3 and i'm having the same problem. I'm hoping Apple will fix this in a software update soon. I have found somewhat of a solution however:

1. Open a new project with the same settings you had before.
2. In the file browser, find your saved project and drag it onto the canvas.
Everything should be there just the way it was in your saved project. You will just have to save it as a new project when you are done and repeat this every time you want to work on it.

crogiat

Level 1

0 points

Oct 15, 2009 4:23 AM in response to danielson84

I had the same problem with Motion4 Files... and Snow Leopard.
I tried many thinks, unsuccesfully...
I then installed QuickTime 7 from the Snow Leopard disk... and now it works...
I have QT10 as player et QT7 in my Utilities folder.
How to do it: http://support.apple.com/kb/HT3678?
Hope that will help you.

Oct 15, 2009 6:01 AM in response to crogiat

If FCS is installed in your system, when you install SL it should automatically install QT 7.

Here's an Apple support article about Motion not working under SL:

http://support.apple.com/kb/TS3061

crogiat

Level 1

0 points

Oct 15, 2009 8:39 AM in response to Mark Spencer4

FCS was installed on my system Tiger.
I installed SL, and then I installed FCS3 including Motion4...
And I had the problem of Files not opening, even with samples and new saved project...
So sometimes it should work but it does'nt...
Your link is also very interesting, I wish I would have found it when searching for a solution.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Motion Files Wont Open!