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Snow Leopard-Exchange Mail: duplicate messages

I installed Snow Leopard this weekend and I am now receiving duplicate messages on all new mail items. Anything that's been read is fine, but all new messages come through with 2 items instead of one.
-If I log into Webmail, though, it only shows one message
-My iPhone only shows one message

I was using Entourage before, but have not used it since installing Snow Leopard. Plus, after installing Snow Leopard (Friday) I did not receive duplicates. I've looked for MessageUidsAlreadyDownloaded3 but it does not exist.

Any solutions? It's quite annoying.

MacBook Pro, Mac OS X (10.6), Exchange Server 2007

Posted on Sep 8, 2009 5:47 AM

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40 replies

Sep 8, 2009 1:59 PM in response to bgillindy

I'm adding another similar issue to this.. I installed snow leopard last week, then the 'server not found' messages started appearing on the outgoing messages - I changed the port to 25 as their KB article described, but today, all messages in my inbox (71 total) duplicated all at once... it was like one minute they are not there, the next they are... any help to prevent this from happening again would be appreciated...

Sep 10, 2009 6:43 PM in response to bgillindy

I'm having the same problem. I've deleted the MessageUidsAlreadyDownloaded3 and tried about everything else mentioned. Everything was fine before I just upgraded to Snow Leopard yesterday. Completely unbelievable. I can't believe I paid $30 to Apple so that I could spend the next 24hrs PLUS troubleshooting!!! My harddrive is rapidly filling up with duplicate email messages. I'm at the end of my rope and want my $30 and the last 24hrs of my life back. 😟

Sep 12, 2009 5:29 PM in response to bgillindy

I am having the exact same problem. All new Mail is appearing as duplicates. If I delete one, it deletes both. However, if I undo the change, only one copy comes back. I am also getting an error on some messages that they cannot be moved to the deleted items mailbox.

Here are the some stats on my Exchange server if that helps.

Mailbox server Microsoft Exchange Version: 8.1.240.0
Microsoft Exchange Client Access Server Version: 8.1.240.0
Client Access Server Operating System Version: Microsoft Windows NT 6.0.6002 Sp2
Exchange Client Access server .NET Framework Version: 2.0.50727.4016

My Mac Mail configuration options:

Account Type: Exchange 2007
Internal Server: Assigned to the OUtlook Web Access Host Name
External Server: Not assigned
Use SSL: Yes

Message was edited by: peterp100

Snow Leopard-Exchange Mail: duplicate messages

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