Previous 1 2 3 4 Next 97 Replies Latest reply: Jun 11, 2014 1:54 PM by Billsid Go to original post
  • RichardB. Level 1 Level 1 (0 points)
    Hi Ernie,

    Yes that's right. I have my Hotmail download into Mail via POP3. I have my private IMAP server attached as a seperate mail account. Occasionally when I move a message from the Hotmail POP3 inbox on Mail into an IMAP folder, it doesn't transfer (possibly because of IMAP comms isues) and appears to get stuck.

    I spend my working day on a PC, and my leisure time on a Mac, hence the need for a 3rd party shared mail server (the private IMAP server).

    When the transfer fails, I would expect Mail to say 'hey, I can't transfer this' and give up, leaving the message in the inbox, except it appears to try and recover the message.

    The 'Recovered Messages' folder is in Mail, under the 'On My Mac' set of folders.

    It's not the fact that the message fails to transfer over to IMAP - networks are imperfect beasts after all - it's the fact that Mac Mail recovers the same message, over and over again, with no options for fixing or ignoring it that is worrying/slightly annoying.

    What I need is a better way of solving this issue if it happens again, rather than the remove/re-add account process. If I could remove the file direct from the file structure, for instance? And how to recognise the file.

    Cheers,

    Richard
  • Ernie Stamper Level 8 Level 8 (37,550 points)
    Richard,

    Does this start out as a drag of the message? If so, try selecting the message, click on Message in the menubar, choose Move To and target the desired folder. Do this now with any message, but only proceed far enough to see if the Move Again is set to what you would most recently have done?

    In the Finder, have you opened Home/Library/Mail/Mailboxes to see if there is a Recovered Messages.mbox (or .imapmbox) folder is there?

    Ernie
  • RichardB. Level 1 Level 1 (0 points)
    Hi Ernie,

    Thanks for this. Will give this a go when at home tonight and report back.

    Thanks for your help.

    Cheers, Richard
  • PanchoLopez Level 4 Level 4 (1,440 points)
    I upgraded to 10.6.1 and everything seems to be OK.
    Thank you
  • LucasTizma199 Level 1 Level 1 (0 points)
    I'm still having this issue, and it keeps getting worse. At the moment, I have 700+ of the same message in my Recovered Messages folder. I tried removing the file mentioned in this post a few times (with Mail.app closed of course), but the issue still persists. I am running 10.6.1.

    Any further information about this annoying issue?
  • tweeks Level 1 Level 1 (0 points)
    I'm having the same problem and as far as I can tell there's nothing I can do about it. I've looked all over gmail as well and can't find any trace of the message that keeps getting put into this recovered folder.
  • Miguel Lira Level 1 Level 1 (0 points)
    If you're experiencing the "Recovered Messages" issue it may be related to offline processes that are failing when you open iMail. For me the fix was to open a terminal window and delete all the files in the following folder: ~/Library/Mail/IMAP-email@domain.com/.OfflineCache

    Hope that helps.
  • johnpeace Level 1 Level 1 (0 points)
    {quote:title=Miguel Lira wrote:}
    If you're experiencing the "Recovered Messages" issue it may be related to offline processes that are failing when you open iMail. For me the fix was to open a terminal window and delete all the files in the following folder: ~/Library/Mail/IMAP-email@domain.com/.OfflineCache

    Hope that helps.{quote}


    I had the same problem with a 34 MB message that kept endlessly recovering (bogging down the whole Maill.app in the process).

    This worked perfectly for me, thanks!
  • PanchoLopez Level 4 Level 4 (1,440 points)
    This could help,
    Go to:
    - Mail Preferences,
    - Accounts, make sure (write down) you have the data for the account(s) giving troubles,
    - Delete that account(s)
    - Create that account you just deleted, using the previous written data
    - Restart your computer
    Sometimes when I had mail problems this procedure solved my problems, hopefully it will do it for you.
    Greetings
  • PanchoLopez Level 4 Level 4 (1,440 points)
    This is a copy for a post I just sent one user.

    Go to:
    Mail Preferences,
    Accounts, make sure (write down) you have the data for the account(s) giving troubles,
    Delete that account(s)
    Create that account you just deleted, using the previous written data
    Restart your computer
    Sometimes when I had mail problems this procedure solved my problems, hopefully it will do it for you.
    Greetings
  • LucasTizma199 Level 1 Level 1 (0 points)
    Thank you for this suggestion. This fixed my issue. It was getting REALLY bad, with the same 2 MB message replicating itself in the "Recovered Messages" folder every 2-3 seconds... I easily would accumulate 1000+ messages in that folder over the course of a day or so.

    Removing those offline cache files corrected the issue.
  • gbool Level 1 Level 1 (0 points)
    Hi John

    I'm having the same problem having accidently attached a 90MB file to a mail which I cancelled once spotted.
    Is your suggestion to put this in as a 'new command' in termiinal? Please excuse my ignorance but I've never used Terminal.

    thank you for your time.
    Graham
  • gbool Level 1 Level 1 (0 points)
    Hi John
    Since writing - the duplicated files in 'Recovered files' have finished doing their thing and I am now back on normal service - thank goodness.
    So it's obviously a process that will right itself even after 3.5 days!!!!!!
    Graham
  • Netterhead1 Level 1 Level 1 (0 points)
    Thankyou so much Miguel Lira, this has solved my problem. this is a nasty bug. used up a large portion of my download quota. hope apple fix this soon.
  • brain_fission Level 1 Level 1 (0 points)
    Awesome. This really solved a huge headache for me. Thanks Miguel.
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