Skip navigation

Snow Leopard, Mail and Recovered message

87201 Views 96 Replies Latest reply: Oct 25, 2013 1:02 PM by BIll-A RSS
  • Cornish Geeza Calculating status...
    Currently Being Moderated
    Jan 25, 2011 2:48 PM (in response to VTPete)
    Wow. This works perfectly on MBP running 10.6.6

    Brilliant - Thanks so much. Would have never found those file in Finder...

    Been without mail for nearly a week.
    MacBook Pro, Mac OS X (10.5.6)
  • makarapet Calculating status...
    Currently Being Moderated
    Feb 9, 2011 7:59 AM (in response to Harmen Utrecht)
    Thank you very much, this worked flawlessly!
    macbook pro, Mac OS X (10.6.6)
  • dimchu Calculating status...
    Currently Being Moderated
    Feb 10, 2011 11:46 AM (in response to mskavara)
    Thank You. This solved my problem too. It all started from trying to send a 70MB file and the folder recovered messages showing up.
    iMac 27", Mac OS X (10.6.6)
  • jmac21246 Calculating status...
    Currently Being Moderated
    Feb 18, 2011 3:13 PM (in response to PanchoLopez)
    I'm using Gmail IMAP in Mac Mail4.4, however, from this account I'm unable to receive messages. I have tested it out by sending between my hotmail account--I can send emails but when I try to send from hotmail to Gmail it does not appear in Mac Mail. Any fixes?
    Macbook Pro 15', Mac OS X (10.6.6)
  • Pithicus Calculating status...
    Currently Being Moderated
    Feb 27, 2011 8:17 AM (in response to PanchoLopez)
    I had the same problem as you with my Apple Mail account. What I wound up doing was deleting my gmail account from apple mail, signed in to my gmail account and went through every folder that was on there and trashed what I didn't want, then I re-added my gmail account to apple mail; no more problems.
    Mac OS X (10.6.6)
  • ReallyBigFeet Calculating status...
    Currently Being Moderated
    Mar 21, 2011 12:20 PM (in response to Pithicus)
    Just for posterity....

    Found this thread having the exact same problem. I was watching my hard drive fill up at an average of 11 gigs per day without any discernible file activity being added on my part. It started about the time my IMAP Gmail quit working with Mac Mail and I had been trouble shooting that also to no avail, with the Genius bar telling me it was a Gmail problem. Clearly, it was a Mail problem.

    I had a file with a too-large attachment replicating itself in my Recovered folder, to the tune of 796 times x 55 megs per message. You can do the math...that was my drive space thief. I tried the various solutions offered herein, pulled up Terminal, deleted out the various offline caches and the Recovered.mbox folder. Nothing, problem persisted. Part of the issue was that the Recovered folder was so large I couldn't delete the files....kept getting a Mail error that said an error occurred trying to move those deleted folders to Trash. I deleted my entire Gmail account from Mail Preferences, but the Recovered folder for Gmail was "stuck" and I couldn't get rid of it. I did all the simple "Just uncheck safe drafts blah blah blah" tricks mentioned here but that didn't work in my situation either.

    Finally, I had to pull up Finder and use the Visible/Invisible tag and selectively go in and delete each and every Recovered, Drafts and Offline cache mailboxes on my system for all mailboxes. I then had to create a new Gmail account in Mac Mail and let all mail accounts (1 Exchange, 2 IMAP private domain, 1 Gmail account) synch up overnight. Thereafter, smooth sailing.

    All I'm saying is make sure you read every item in this thread. You may have to try several different approaches to resolve this bug in Apple's software. There is no silver bullet and one size does not fit all here.
    2010 MBP i7/2.66/500-7200RPM/HI-Res Glossy, Mac OS X (10.6.3)
  • MBPRad Calculating status...
    Currently Being Moderated
    Oct 22, 2011 8:49 AM (in response to ReallyBigFeet)

    Many thanks to everyone who posted previosuly; I was also able to use the same fix on Lion.  I had a Gmail message with several large attachments too big to send stuck in a Recovered folder since March, making my laptop essentially unusable since it was continually filling up.


    So it's all in one post:


    1. I also deleted the hidden folder .OfflineCache" at the following path: "~/Library/Mail/IMAP-@domain.tld@imap.domain.tld/.OfflineCache  

    {for me it was instead of doman.tld; my Mail folder contained a folder called "V2" that had all my mailboxes within}


    2. I deleted the "Recovered Files" Mailbox folder at "~/Library/Mail/Mailboxes/Recovered Messages ([Gmail Account Name]).mbox


    3. Restarted Mail and it worked.

  • Cheryl from FH Calculating status...
    Currently Being Moderated
    Feb 3, 2012 10:42 AM (in response to JimPennnnn)

    Jim and Harman, Thank you so much. Almost a year and a half later and your suggestion worked. Everyone should check their attachments before trying to send. I did this on my other Mac 2 weeks ago and my friend just told me to delete the email account. This was much simpler.

  • mitsukuma Calculating status...
    Currently Being Moderated
    Feb 15, 2012 3:10 PM (in response to PanchoLopez)

    This problem still persists several years after your post.  Obviously Apple has done nothing to fix this glitch.  Last night I tried to e-mail a one minute movie to a friend.  The file was 130 MB.  I got a box alert that the max on AOL was 35 MB.  However my Mac Book Pro still kept trying to send this e-mail.  Multiple copies kept ending up in my Recovered Files area.  Mail was constantly trying to send this; preventing any other e-mail to be received or sent. I called Apple only to discover that my extended 3-year protection plan had expired last week, and they wanted to charge me $49 to speak with a technician.  I went on this site, found your suggestion and the problem has been solved.  Thank you.

  • galacticsurf Calculating status...
    Currently Being Moderated
    Apr 6, 2012 1:41 PM (in response to mitsukuma)

    Gosh Mac problems are so irritating, don't you agree? I had this same problem and this solved it right away!

  • chewclair Calculating status...
    Currently Being Moderated
    Apr 21, 2012 9:53 AM (in response to MBPRad)

    Thank you!!! You have helped me more than Apple's "level 1 & 2" customer service staff.


    Btw in my case, the email was replicated over 5000 times until the "recovered messages" mailbox size was almost 250GB. Really hope Apple does something about this.

  • sha67 Calculating status...
    Currently Being Moderated
    May 4, 2012 2:20 PM (in response to Harmen Utrecht)



    SOOOOO glad this thread is still active.  Your simple solution worked like a charm!!  I wish I had known it the first time this happened to me a couple months ago.  I'm amazed this problem goes back YEARS! 


    Thank you.

  • ucyi12bu Calculating status...
    Currently Being Moderated
    May 30, 2012 12:34 PM (in response to JimPennnnn)

    Worked!!  Finally, Tx!!

  • Drebaby Calculating status...
    Currently Being Moderated
    Jun 23, 2012 5:08 PM (in response to The Moondoggie)

    Thank you Moondoggie--I know you posted this like 2 years ago...but it worked!!

  • UKvsUS Calculating status...
    Currently Being Moderated
    Aug 14, 2012 8:10 AM (in response to JimPennnnn)

    I did this and all of my mail has now gone off my mac.  And didn't come back when I rechecked the boxes. help!

1 ... 3 4 5 6 7 Previous Next


More Like This

  • Retrieving data ...

Bookmarked By (2)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.