iPhone 3G w/ OS 3.1 - Problems (Slow operation)

I have the same problem. I upgraded to the 3.1 OS from 3.0.1. My iPhone 3G is not unlocked or jailbroken. After the update, the phone's functionality slowed severely. Pressing the home button, side scrolling to other home screens, placing calls, and internet connectivity all were severely slowed down.

I have iTunes 9.0 installed on a Mac Mini with Snow Leopard 10.6.1

I then, restored the phone using the iPhone restore option and then restored using last saved backup. No improvement.

I then decided to restore to full factory settings again and setup the phone as new. Some improvement noted, but as soon as I started installing apps again the slow response (in all the aspects above), returned.

I have one of the (recently removed) free memory apps, MemoryInfo, and it seems the phone on its idle state is using above 95% of the total memory. I did also notice severe battery usage, after just 2hrs of idling the phone the battery drained to 65%.

Apple Engineers - If you do read this, please issue a patch for OS 3.1 or allow us to downgrade to OS 3.0.1 until this problem is resolved.

Thank you.

iPhone 3G w/ 3.1 OS

Posted on Sep 11, 2009 7:31 AM

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186 replies

Sep 16, 2009 8:26 AM in response to SamVG

Here is an update on my situation. I originally began this thread early last week: http://discussions.apple.com/thread.jspa?threadID=2151711

1. My iPhone 3G 16GB was operationally flawless with 3.0.1.
2. I updated to 3.1 immediately upon it's release.
3. Upon it's first restart post-update, the phone was stalling during almost all operations. Sometimes for a few moments, sometimes for up to 30-40 seconds.
4. I tried uninstalling apps, turning off Wi-Fi, turning off Bluetooth, turning off Push, turning off MobileMe, etc. No joy.
5. After 2 hours of frustration, performed a "Restore" using my previous backup. No joy.
6. Performed a "Restore" as a new phone with 3.1, losing my settings, but having a fresh install.
7. Worked flawlessly.
8. Started installing apps and testing along the way. Still flawless.
9. The phone worked flawlessly for about 3 days.
10. Slowly started experiencing sluggish behavior again over the last 2-3 days.
11. The phone has magically restarted twice.
12. A few times a day, it will stall and behave sluggish for a few minutes, then recover.

Oh, and this is a new phone. In-between updating to 3.1 last week and now, I had a crack up the back of my case and Apple replaced the phone for free.

Also, all iPhone's have and will behave sluggish in low memory situations. Apple changed the way memory is dealt with in 3.1. (Apple removed all App Store apps that allowed memory alteration). I've seen it previously in 3.0 and 3.0.1 with certain games, etc.

So, my diagnosis:

This is not a hardware problem. I feel with a certain combination of settings, *the phone stops properly allocating memory and becomes sluggish*. I'm leaning toward MobileMe as the ultimate culprit, but that's a gut shot.

Apple isn't going to respond here. This is a public forum. Let's hope Apple has at least read these posts and is working hard on a fix.

Sep 16, 2009 9:39 AM in response to SamVG

Aside from crashing during the upgrade (requiring a factory restore then upgrade) my iPhone 3G (16 GB) has also slowed to a crawl. Applications load slower; whenever I need to enter text in an app, it takes up to 15 seconds for a key press to register on screen. This is unbearable. I wish I had never upgraded. Does anyone know how to downgrade back to 3.01? I feel like I just installed Vista on my iPhone.

Sep 16, 2009 11:37 AM in response to SamVG

I posted this in a couple of other threads: Yet another possible fix? I have also been having problems with very sluggish response and rapid battery drain since the 3.1 update. Due to this, my battery completely ran down last night. This morning, after charging and restarting the phone, it seems to be working really well! So maybe a solution is to completely drain the phone's battery? I'll report back if there is any change.

Sep 16, 2009 12:21 PM in response to Skid

{quote:title=Skid wrote:}Apple isn't going to respond here. This is a public forum. Let's hope Apple has at least read these posts and is working hard on a fix.{quote}


I don't follow, why wouldn't Apple respond to an important issue that's clearly affecting a lot of people across their own public forums. Other companies have this good communication thing going with their communities, why should Apple be any different. I personally think it's poor form and wouldn't accept a lack of response as anything short of unacceptable and unprofessional.

Sep 16, 2009 1:13 PM in response to SamVG

Nothing new to add to the past 6 pages except to say I'm seeing the same problems most others have, all within minutes of upgrading to 3.1.

Have just shut off mobileme syncing, so far so good, but it's only been 10 minutes. Not happy. my $150 family pack renewal is coming due soon, having some real second thoughts if this isn't resolved quickly...

Sep 16, 2009 1:15 PM in response to SamVG

After posting about my problems I tried to see if my wife's iPhone worked any better. My wife actually told me she is experiencing random shutdowns on her iPhone. Or maybe is there a problem with some sort of crashes.
The phone takes a break from time to time and refuses to turn on or react to any button press. After a couple of minutes it simply reboots.
Before 3.1 her phone was terribly slow sometimes simply hanging during sync. She took the habit of plugging it into the wall charger to avoid syncing.
We bought our iPhones in the same place. So it might be an hardware issue on a batch. Or maybe Apple getting lazy with the 3G to push people to buy another handset.

Sep 16, 2009 1:33 PM in response to bill679

Looks like quite a few new members with <5 posts so far signing up to report on this matter recently, including myself.

If you're lurking in this thread and are having the same problems the rest of us are, *please sign up and let Apple hear your complaint*. They need to know these are not all isolated cases caused by random app bugs, etc. -- this is a much bigger 3.1 OS problem.

Sep 16, 2009 1:48 PM in response to SamVG

Well since I have upgraded to 3.1, my 3g has been doing the following
1. Shutting down randomly. Sometimes when I put the headphones in. Sometimes doing nothing. And has done so about 5 times a day on average
2. Battery life has shortened extremely
3. 3G network seems to go in and out as it pleases.
4. the actual Headset on the phone stops working every so often. No sound. Speaker phone will wokr.

My iPhone 3G was bought in Dec last year and has never been dropped, kicked, punted, or even harshly looked at. I've kept it cool and cared for it. It has been working wonderfully except till the day I updated.
So really. What is going on.
I almost got fired from work cause this turned off and I missed an important phone call.

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iPhone 3G w/ OS 3.1 - Problems (Slow operation)

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