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Wi-Fi on iPod Touch unable to join the network even with correct password

I'll throw in my two cents on this issue. I have a new iPod Touch that refuses to connect to my home wi-fi network unless I turn off all wireless security at my router, which is a D-Link DI-524 b/g. The iPod has connected just fine with no security enabled, but as soon as I enable WEP (either 64-bit or 128-bit -- can't use WPA/WPA2 due to limitations on some of my PCs' wireless adapters), no go. I enter the SSID, select WEP and enter the password correctly, but the iPod displays the message "Unable to join the network" with a "dismiss" button. Just in case, I updated to software on the iPod to ver 3.1.1 but I still have the same issue. I have also reset the iPod to no avail. Obviously, I do not want to run my wireless network with no security, which means the iPod's functionality is greatly reduced unless I can somehow get it to connect. Any other ideas?

Lenovo ThinkPad T61, Windows XP Pro

Posted on Sep 13, 2009 10:55 PM

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24 replies

Nov 16, 2009 5:28 PM in response to JC13339

I have just got an ipod touch 3G 32gb with 3.1.2 - I had exactly the same problem with the message 'unable to join network' always displayed, as well as being unable to save a password when connected to my home router - it also wouldn't auto-reconnect after going to sleep. After reading numerous forums, trying the 'reset network settings' on the ipod, and resetting the router, none of these methods worked!

Looking at the settings on the modem admin via the IP address, it stated that having the factory setting SSID could be a security risk, despite working perfectly with my laptop, PS3 and every other device! At last, success - the problem was fixed by changing the SSID on the router from the factory default to another name. I can't explain why this worked - it could have been a security issue causing the connection not to remember, or giving it a new SSID could have just given it a new clean network to connect to?! Frankly, I don't care as the problem has gone away! If you have this problem and still have your router with the factory setting SSID, then this is well worth trying as it has solved all my issues.

Nov 16, 2009 5:35 PM in response to Gill Bates

Gill Bates wrote:
If you have this problem and still have your router with the factory setting SSID, then this is well worth trying as it has solved all my issues.


Just to clarify, did you change the name of the SSID, change the SSID broadcast, or both? Turning the SSID broadcast ON will help the Touch remember the network security, but the name shouldn't have anything to do with it.

Nov 17, 2009 10:47 AM in response to rockmyplimsoul

The SSID broadcast was already on - I was just using the default name! All I changed was the name! I agree, in theory it shouldn't do anything, however, using the default name did seem to flag a security message in the modem admin saying that it wasn't a secure method of using the SSID - I was being lazy! The iPod Touch is the only item that has ever had a 'security' or issue with the router and SSID! Seems strange, but worked! I can't explain why, but as it worked for me, maybe worth a try?!

Nov 24, 2009 7:46 PM in response to Gill Bates

My iPod Touch (OS 3.1.2), too, seemed to suddenly take a khrapper trying to connect to my home WiFi, which it had done before without issue and that my main computer (which I'm typing on now) does just fine.

Had been using standard WEP, to no avail, then even dialed back to no security just to trouble shoot. Nada. Did the Reset Network Setting thing too. Nada. Typed in my password, paying attention to case. Nada. SSID is the same (non factory) that always worked and works with my desktop system.

Kind of running out of ideas here, any thoughts. Dang thang seems bound and determined NOT to connect.

Dec 26, 2009 6:27 AM in response to Rhumb

Just bought the iPod touch two days ago for my wife...

The trick to get 64-bit WEP working on a Linksys BEFW11S4 was to place a "$" dollar sign in front of the 10 hex digit WEP key #1

goofy - and I assure you this is an Apple specific issue... nothing like any other wireless product/vendor I have worked with as a networking professional

Jan 3, 2010 4:21 PM in response to JC13339

I, like many others, have been having this "unable to join network" problem. I read multiple, multiple forums and in the end what worked for me was:
(First of all, to do all of this I went to "http://gateway.2wire.net/" to access my router, I have at&t so your access to your router may be different. I did the general steps as in "#)" and the steps I took specifically for att uverse as in "#)*")
1) Changing my Wi-fi network's SSID from the factory name (it was 2WIRE481) to a custome name.
1)* For steps 1 and 2, I went to http://gateway.2wire.net/, then to "Home Network", then to "Wireless Settings", I was then able to change the SSID and network password.
2) I changed the password of my wi-fi address (I don't think this is necessary, but it was more convenient for me anyways)
2)* Same steps as in step 1. Make sure to click save, otherwise the network will not change it.
3) I completely restarted my network system.
3)*I did this by going to "http://gateway.2wire.net/" and clicking system, then looked at my wireless router and clicked "view details", then clicked "restart the system".

After doing these steps I was able to connect to the network on my itouch by opening wifi and typing in the password! I wasn't able to use my wi-fi for months and this finally fixed it. Thanks for everyone's help.

Hope this helps!

Wi-Fi on iPod Touch unable to join the network even with correct password

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