HP Color Laserjet 4700 and HP Designjet 5000PS

I've been working for 4 days trying to get these 2 printers to work in Snow Leopard to no avail.
I've Reset, Reinstalled several times. The 4700 will never install and Designjet installs, but will never communicate and print.
I also have a HP Laserjet 4200 that works absolutely fine. Go Figure.
I've been in contact with Apple and have done everything the Apple tech has said but am now awaiting further communications from him as they are working on it.
All the printers work fine off of a Leopard Computer that is sharing the printer under Appletalk.
(Is bonjour just a new name for appletalk????)
If I ever get it fixed I'll post an update.

Mac Pro Dual Core, Mac OS X (10.6.1), Mac Pro & MacBook Pro

Posted on Sep 14, 2009 3:40 PM

17 replies

Oct 8, 2009 10:25 PM in response to TigerSmith

Tiger,

Thanks for posting these steps, hopefully it will help out others as well.

Just trying to thank.

Andrew

-PhS-

Level 1

10 points

Dec 2, 2009 8:45 AM in response to HP Mac Architect

I've a slight different model : HP designjet 5500
You message describe how to setup the network on the plotter itself, which in my case is already done (the plotter is used on a windows network).
But we I try to print from my Snow Leopard, the job goes and then vanishes ...
no error on the Mac side, nothing on the Plotter side ...

Any idea , suggestion ?

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HP Color Laserjet 4700 and HP Designjet 5000PS