You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Open and Save Dialogs Slow to Open and Populate

In all of my apps, the Open and Save dialogs have become very slow to open and populate since installing Snow Leopard, when the machine is connected to a Windows server. Disconnecting from the server solves the problem; reconnecting causes it to reappear.

This only happens on some of my machines, and not others

Any thoughts on what this could be. The delay is significant (about 10 seconds in all).

iMac 24" 3.06GHz 4GB 1TB ● MacBook Pro 15" 2.33GHz 3GB 160MB ● iPhone 3G |, Mac OS X (10.6)

Posted on Sep 16, 2009 3:01 PM

Reply
93 replies

Sep 29, 2009 6:39 PM in response to Roy Levien

Roy,

I've got the same problem. I've been charting the slowness, i.e. the time until the app responds and opens the save dialog box, and most apps hover around 2 minutes of waiting.
My home network consists of a belkin n+ router (running only with the N radio, and WPA2 security), one ethernet-connected powerbook with a USB-connected hard disk (640GB+), and my MBP connecting by wireless. The USB HD is used as a Time Machine backup disk, and the backups are extremely slow, on the order of 2 GB's per hour at most.
That said, I called up Apple Tech Support and they had me flash my PRAM, restart the machine, and Reset Safari (since that was the app I called about). These efforts, unfortunately, did not fix the issue.
I will be passing on the fact that Tech Support's efforts did not solve the problem--maybe they'll get back to me on the issue. If so, I'll post it here.

Oct 3, 2009 12:03 PM in response to Roy Levien

Same problem for me as well. It seems to come and go but I don't have my Mac connected to a network, don't have removable media in computer, and only have one hard drive installed with it set to never spin down. The open/save dialog boxes sometimes take up to 5-10 seconds to open and beachball until they do open. I have SMCFanControl and iStatMenus running in the background and nothing else.

Oct 4, 2009 7:09 PM in response to Roy Levien

I'm having this problem, too, and it's driving me bonkers. In nearly any program -- NeoOffice, TextMate, whatever -- if I attempt to "save as," I get stuck with the spinning beachball of doom. NeoOffice can take as long as two minutes to recover and give me the save as dialog. If you find any solutions, I'd love to hear about them...

Nov 16, 2009 2:55 AM in response to Roy Levien

I am having the exact same issue on Snow Leopard on my Mac Pro. It takes approx. 30 seconds to open any open/save dialog window. I have a Time Capsule and no windows machines on my network. Strangely it happens only on my Mac Pro. My MacBook Pro and my girlfriend's Macbook, who are also in the same network and running Snow Leopard, work normally.

If anyone figures this problem out, please don't hesitate to post your solution!

Message was edited by: AvDe

Nov 16, 2009 4:37 PM in response to Roy Levien

Same problem with me. I'm on the latest Snow Leopard. It seems particularly slow doing File Save-As from Office applications. It also seems that when I reboot, the issues goes away, so it could be that it gets worse the longer the machine is up and running... adding memory is not an option for me, and I certainly don't hear any thrashing indicating pageout going on during the save-as. It just takes forever... like 30 seconds or more to pop up the modal panel prompting to save to a location.

Any chance it's due to mounted filesystems? I have Samba mount of a NAS.

Open and Save Dialogs Slow to Open and Populate

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.