Download Error. Tap to retry.

Hello I found a solution, I could not swipe etc... I went into my music and next to the song there was a cloud with an arrow. I repeatedly tapped it very fast while the msg would pop up with an error, I would hit retry. Eventually with some timing the download wheel would go around and then begin downloading the song. Kind of a shove it in your mouth approach but it worked for me!

When is apple going to fix iTunes. A rental movie takes hours to download because it keeps restarting! Audio books in places they shouldn't or can only be found with spotlight? Two days of 3 hour plus sessions with an iTunes specialist and they had no idea what was wrong......ugh wrong answer apple!! Should this loyal apple devotee find a new company?

You have to change your wifi settings for this download error,(done retry).Go to Settings>Wifi>Go to information of your wifi network(by clicking on i on rightmost part of your wifi name)>change DNS to 8.8.8.8 You are done! Now download apps without any error.

You have to change your wifi settings for this download error,(done retry).Go to Settings>Wifi>Go to information of your wifi network(by clicking on i on rightmost part of your wifi name)>change DNS to 8.8.8.8 You are done! Now download apps without any error.

Tried all these solutions without success forever. Eventually I managed to get the song that where pending into the "pause" mode. Went into Music and the album instead of iTunes. Tapped the songs there and they all downloaded. Seems like there is no general method for this issue. Just stubborn trial/error until it works.

A agree this is complete crap from a company that used to make sure the customer experience was what counted. I have a brand new 5S that has been restoring now for over 6 hours. I called and got the run around from a semi intelligent customer "service" person that said it could take half a day...oh and to call back it it didnt restore on its own. There is no status indicator as to the status of the restore and as far as I can tell its just f ing stuck and I still cannot play any music. Their solution suggested was to use the Itunes download on my PC to retore tunes. This is crap! Steve Jobs would have evicerated the idiot that designed the restore function that doesn't restore.

I had this problem as well on my 4s. The way I solved it was as follows:

I went to my music icon and found the song

Then I played the song in full from there

Then I went to my iTunes app to retry downloading it

I used the suggestion from earlier and "tapped to restart download" then immediately tapped it again to pause

This is quick so you may have to do it several times before you get it to pause.

Once paused I went back to the song in the music app

I then tapped to download it from there and it worked.

Long way around to fix this issue but at least it worked.

Only thing that worked for me, was to download a iphone file browser, one of the free ones (eg iFunBox), navigate to iTunes_Control/iTunes/ and then delete the ipod database - MediaLibrary.sqlitedb then restart the phone. The ipod will appear to contain no music for a while, white it restores itself from icloud (i use match). After which I tried downloading the songs i had issues with, and it worked. and my download queue is emtpy. this also allowed icloud to start backing up the phone. sigh. apple this is patheic.

I don't know if this has caused me to have phantom files on my phone from the old failed downloads or old downloaded match songs, but hopefully they use consistent hashing and the songs location on the hard drive will be the same as before and they'll get picked up again / reused). Come to think of it, i think this is the process i had to do for my last new phone as well :/

I finally got it! What I ended up having to do was log in and back out of iTunes, then go to the music app. Where you saw the icloud icon quicly press download then the stop button. It took about 15 tries, but it cleard out the bad downloads and downloaded the songs successfully.

The solution to this is totally simple:

Go to the iTunes Store on your computer

Go to Support at the bottom of the screen

Go through the contact process to set up a call from Apple

When they call, explain your issue, and the tech will not only remove the pending download, but in my case he actually refunded the cost of the film!

Win!

I HAVE FOUND A SOLUTION TO THIS PROBLEM!

Though the solution does include use of your pc/laptop and manual stuff on iTunes, (which I hate because my pc is slow), it works!

I had the same problem in which songs were stuck in my download que on my iPhone. What I did was plug my iPhone into my pc and bring up iTunes, then sync my iPhone to my pc iTunes (as is usually done automatically when opening iTunes). When I first started to sync my iPhone, iTunes told me that I had songs waiting for download, and automatically downloaded them to my iTunes on my pc. Then because they were on my pc and not my iPhone, I simply manually dragged across the songs into my iPhone folder ON ITUNES on my pc, and waited for them to download then voila! Finito 🙂

Hoped this helped!

The following worked for me in iOS7:

1) Swipe from right to left to reveal the "Delete" button

2) Click Delete to remove the stuck item

3) Find the item in iTunes again and select it like you're going to purchase it a second time.

4) It'll say you've already purchased it, but to click download again. Just click to re-download.

Mine downloaded and did not charge me a second time. This was for a song, but I'm assuming something similar should work for movies, etc.

I had the same thing...

On the Itunes app go to the 'more' tab if its already on the downloads page you need to tap the top left 'more' which will take you to a list (audiobooks, tones, genius, purchased and downloads) click on purchased and then music and then the song you are trying to download will have the cloud and arrow sign. click on it and it will refresh.

Sorted

I believe I found a solution for this.

(1) Delete all your songs (purchased) song that you are having trouble playing.

(2) View -> Show Downloads -> Uncheck "Allow Simultaneous Downloads"

(3) Click the little person icon next to the search library -> Purchased

(4) Make sure "Not in My Library" is selected at top

(5) Bottom right click "Download All"

Yes this may take awhile if you have TONS of music. But this fixed it for me.