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HP LaserJet 1022 Printing Problems - Please Post Here

Sorry, I hate to create a new thread, but tracking so many different threads on this one issue is becoming problematic for me. So with that being said, if you are still having a problem with printing to a LaserJet 1022 after the full uninstall I detailed in the FAQ thread followed by installing version 2.2 of the HP driver package, then let me know here. And specifically I want to know is which device you have, how your device is connected, the print driver version, and what apps are giving you problems. In my own personal testing, here is what I have found:

USB direct connect - OK, I have yet to run into a problem here.
USB connected to an Airport Extreme N - OK, I have yet to run into a problem here.
USB connected to an Airport Express G - Paused problem. I got print job/page out and then the printer paused and would not resume. I don't have a functioning work around here yet, but I'm trying.

So if I were going to fill out my own form, it would look like this:

Printer: LaserJet 1022n
Connection: USB connected to an Airport Express G (Firmware version 6.3)
Driver Version: 1.1.0.182
Apps: All
Problem Description: Printer queue goes into a Paused mode and won't resume

And to get you started, I have left a blank template at the end of this post.

Also please make sure to include whether you have the 1022, 1022n, or 1022nw AND how it is connected to your Mac. If users of the 1020, what to chime in on this thread that is OK. Anyone else, please post in the FAQ thread or a different device specific thread. As the 1022 seems to be the most problematic at the moment, I'd like to track this down as quickly as possible.

Just trying to help.

Andrew

=====

Printer:
Connection:
Driver Version:
Apps:
Problem Description:

MacBook Pro, Mac OS X (10.6)

Posted on Sep 25, 2009 4:32 PM

344 replies

Oct 1, 2009 6:49 PM in response to MikeSmyrna

Mike,

Thanks for including the log, unfortunately I know why the 1020 isn't working (at the moment). Now if some of you 1022 users could include a log well. 😉

Just trying to help.

Andrew

pengtao

Level 2

280 points

Oct 1, 2009 11:37 PM in response to MikeSmyrna

MikeSmyrna, since 1020 is not listed as the supported model, you will have to manually download the 1022 driver as as a sneak workaround, try either searching the HP website for 1022 or download the whole SL-certified HP driver set at http://support.apple.com/kb/DL907

Oct 1, 2009 11:56 PM in response to pengtao

Just remember, if you use the 10.6 drivers on the 1020 and you restart your printer, you'll have to print to it from Windows or Leopard first to get it working again.

Just trying to help.

Andrew

Oct 2, 2009 12:22 AM in response to HP Mac Architect

Printer: LaserJet 1022
Connection: USB connected to an Airport Express N (latest firmware, etc)
Driver Version: 1.1.0.182
Apps: All

Printer prints odd pages only and a blank pages. Then all lights flash and nothing prints.

Printer: LaserJet 1022n
Connection: Ethernet
Driver Version: 1.1.0.182
Apps: All

Prints odd pages only and a blank page.

In both cases I am printing from the same latest MacBook 13", 10.6.1.

Michael

dsigno

Level 1

0 points

Oct 2, 2009 12:34 AM in response to HP Mac Architect

Printer: LaserJet 1022
Connection: USB connected to an Airport Express N (latest firmware, etc)
Driver Version: 1.1.0.182
Apps: All

Prints odd pages only and a blank page.

Following there's the message showed in the console.app

02/10/09 09.30.45 kernel USBF: 167189.688 AppleUSBEHCI[0x7947000]::Found a transaction which hasn't moved in 5 seconds on bus 0xfd, timing out! (Addr: 2, EP: 0)
02/10/09 09.30.51 kernel USBF: 167195.688 AppleUSBEHCI[0x7947000]::Found a transaction which hasn't moved in 5 seconds on bus 0xfd, timing out! (Addr: 2, EP: 0)
02/10/09 09.30.57 kernel USBF: 167201.688 AppleUSBEHCI[0x7947000]::Found a transaction which hasn't moved in 5 seconds on bus 0xfd, timing out! (Addr: 2, EP: 0)

Oct 2, 2009 12:40 AM in response to dsigno

dsigno,

Thanks for the console log, this may help track things down. Now off to bed for me.

Just trying to help.

Andrew

Oct 2, 2009 12:49 AM in response to HP Mac Architect

I get the same kind of thing in my Console.

Michael

sbottari

Level 1

0 points

Oct 2, 2009 1:16 AM in response to HP Mac Architect

Hi Andrew,

Printer: LaserJet 1022
Connection: USB
Driver Version: 1.1.0.182
Apps: All
Problem Description: Can print a single task but afterwarsds the orange light flashes and the printer goes off-line. I have to turn the printer off and on again to restore the connection.
Two other printers, a Xerox and a HPCP3505 connected through ethernet work fine.
Thank you for helping.

Best regards,

Serge

iMac 3.06 GHz Mac OS X (10.6.1) 4Gb RAM

Oct 2, 2009 4:58 AM in response to pengtao

I am pretty sure I have done that several times, but will try again tonight.

Thanks for the tip - now to stop getting Snow Leopard recognizing I have a 1020 - Is there any way to make it recognize my printer as a 1022??

Laszlo K

Level 1

4 points

Oct 2, 2009 6:25 AM in response to HP Mac Architect

I have that same problem: since upgrading to Snow Leopard my HP Laserjet 1022 only prints odd pages only and then adds a blank page at the end.
Running 0SX 10.6.1, using driver 1.1.0.182
Anyone found a solution to this yet?

sid++

Level 1

0 points

Oct 2, 2009 7:40 AM in response to Laszlo K

Until the problem is solved you can do the following:
Instead of the HP driver 1.1.0.182, use Gutenprint 5.2.3 driver. This driver ships with SL. The printer completes the job correctly, i.e. prints even and odd pages. However, the drawbacks are images look crappy and the resolution is limited to 600 dpi instead of 1200 dpi. Plus, some features like Ret or jam recovery are not available.

HTH, Chris

sid++

Level 1

0 points

Oct 2, 2009 8:05 AM in response to HP Mac Architect

@ Andrew:

I tried a few things: To avoid any side effects I wiped my HDD (single pass) and purged my TM backups Then I did:

1) I reinstalled Snow Leopard 10.6 to the wiped HDD
2) updated SL to 10.6.1
3) installed HP drivers 2.2 (includes HP 1022n driver 1.1.0.182)
4) since I purged my TM-backups, my config is a clean SL install, not an update from 10.5

-> still the same problem. I think it must be a driver issue, because the Gutenprint driver do work correctly. However, I still prefer to use HP drivers as they offer all printer features.

Interestingly, my CUPS logs (access and page log) reveal no error:
localhost - - [02/Oct/2009:16:27:45 +0200] "POST /printers/HP LaserJet1022n HTTP/1.1" 200 1408 Create-Job successful-ok
localhost - - [02/Oct/2009:16:27:45 +0200] "POST /printers/HP LaserJet1022n HTTP/1.1" 200 96706 Send-Document successful-ok
localhost - - [02/Oct/2009:16:27:45 +0200] "POST / HTTP/1.1" 200 319 Set-Job-Attributes successful-ok
localhost - - [02/Oct/2009:16:35:00 +0200] "POST / HTTP/1.1" 200 570433 CUPS-Get-PPDs -
localhost - - [02/Oct/2009:16:35:05 +0200] "POST / HTTP/1.1" 200 570433 CUPS-Get-PPDs -
localhost - - [02/Oct/2009:16:35:12 +0200] "POST / HTTP/1.1" 200 113699 CUPS-Get-PPD -

However, after the print job is finished all printer lights are flashing.

HP Mac Architect wrote:

Note that as with any printer, printing even then odd pages is still supported so you can get manual duplexing, you just have to print twice.

Nope, that doesn't help at all! Because A) if I select "print even pages" then the printer prints still only odd pages, e.g. my printer prints pages 2,6,10 etc. instead of pages 2,4,6,8,10,etc and B) most documents I print on a regular basis have 20+ pages! That's ridiculous to do so!

Cheers, Chris

Oct 2, 2009 11:03 AM in response to MikeSmyrna

Yes, you can configure the 1020 and tell it to use the 1022 drivers. The problem is you must first print to it from Windows or Leopard.

Just trying to help.

Andrew

Oct 2, 2009 11:03 AM in response to Laszlo K

No solutions yet (other then not use the HP drivers). But we are working on it.

Just trying to help.

Andrew

Oct 2, 2009 11:07 AM in response to sid++

sid++,

Thanks for the info from the CUPS logs. Even though there are no errors, at this point any and all info helps.

And yes, I know the Even/Odd thing does NOT work for people that don't have the 1022 actually printing correctly. Printing only every other even page doesn't help. But there are many many people with working devices, so for them it will work.

And THANK YOU for doing a full clean install and letting us know it still doesn't work. This rules out a lot of potential problems Unfortunately it also raises questions I don't yet have the answer to.

Just trying to help.

Andrew

HP LaserJet 1022 Printing Problems - Please Post Here