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  • paul clitheroe Level 1 Level 1 (0 points)
    Tried the USB method, still not working.

    Anyone else found a work-around?

    What happened to that HP guy who was involved earlier? Have HP / Apple made a 'commercial decision' to pull him off?
  • John Transue Level 1 Level 1 (85 points)
    Is there any news on restoring manual duplexing?
  • lkrupp Level 4 Level 4 (3,490 points)
    John Transue wrote:
    Is there any news on restoring manual duplexing?


    As far as anyone knows HP has now completely abandoned the 1022 on Snow Leopard. There have not been any driver updates released in some time.
  • michael.murray Level 1 Level 1 (0 points)
    According to someone at HP

    http://h30434.www3.hp.com/t5/Mac-printing-and-scanning/HP-1022NW-driver-for-Snow -Leopard/m-p/277638#M9935

    they finally got a machine that had issues and the problem is solved. The fix is supposed to have been given to Apple and should appear in software update. They are not able to predict when.

    Michael
  • John Transue Level 1 Level 1 (85 points)
    I hope this restores duplexing as well.
  • lkrupp Level 4 Level 4 (3,490 points)
    Excellent news if true. Time will tell.
  • Adrian Chen Level 2 Level 2 (165 points)
    Wrong thread.
  • lkrupp Level 4 Level 4 (3,490 points)
    A new HP 1022 driver has appeared in Software Update. The new driver is 1.3.0.261. I downloaded it and installed it through Software Update without issues. Since I never had the problems with my HP 1022 that others reported I don't know if it fixes those issues. However, it does NOT appear to restore manual duplex printing as we had hoped.

    In other news, my HP 1022 has developed a quirk that now persists with the new driver too. The trouble is I can't remember when I first noticed it. It may have been after installing OS X 10.6.3 but I just can't remember. I'm now on OS X 10.6.4 and the issue remains. When I print any document via any application the HP 1022 prints the document in the usual fashion BUT, after the print job is done, the print queue doesn't immediately close. Instead it sits there for about 40 seconds before closing. If I quickly start another print job the new job doesn't start printing until the previous job queue times out (about 40 seconds). Then it prints and the same thing happens in that the new print queue takes another 40 seconds to close, and so on.

    I know it was working normally before but I don't know when this quirk popped up. Has anyone else noticed this sort of behavior? I tried resetting the print system, clearing caches, etc. It's not enough of an annoyance to consider an archive/install of OS X. Just an odd quirk.

    Message was edited by: lkrupp
  • HP Mac Architect Level 3 Level 3 (530 points)
    So the new drivers should indeed fix the problems, and your 1022 should now print normally again. And I'm sorry but the manual duplex feature has not been restored. As for the queue sticking around, that is due to the driver waiting to make sure the print job finishes. This also solved a problem some users where having.

    Just trying to help.

    Andrew
  • paul clitheroe Level 1 Level 1 (0 points)
    Thank you - this sort of customer support is always worth doing. I now have a printer that works, rather than needing to be sold. Glad I kept it all this time.

    Thanks again.
  • michael.murray Level 1 Level 1 (0 points)
    Now I can start clearing that 9 month backlog of printing ...

    For some reason when I ran the installer it wouldn't complete. Stopped with the progress bar a few millimetres from the end and I had to force quit. It had installed things though and I could set up my 1022n and it works. Tried deleting things in /Library/Printers and restarting etc but the installer never actually finished.

    Michael
  • Markus74 Level 1 Level 1 (0 points)
    It's great to hear that some more Snow Leopard users now can work with their LJ 1022 properly.

    I unfortunately must say that the update doesn't help ME much.

    I installed the new driver two times (automatic update via Softwareupdate and later I downloaded and installed the complete package: HewlettPackardPrintDrivers2.4.1.dmg as the printer still wasn't working correctly).

    Before I did the update I deleted everything from Library/Printers.

    After the update the driver for my LJ 1022n was: 1.3.0.261.

    The results of my various tests are mixed and not satisfying at all:

    Printing from Word 2008:
    4 page document -> printed pages: 13empty page
    (I repeated this several times, always with the same result).

    Printing from Preview:
    PDF document with 6 pages -> printed pages: 12+3+46 (missing 5, but no empty page)
    PDF document with 5 pages -> printed pages: 12+3+4empty page (and NO, the last page wasn't empty in the PDF document)
    PDF document with 3 pages -> printed pages: 1+3
    4 page Word document (the same as above) exported to PDF and printed via Preview -> printed pages 12+34

    I then tried printing from Word again, but the printer went off by itself. Rebooting my Mac and operating the switch at the printer it printed pages 124 (missing page 3).

    I have a Laserjet 1022n bought about 2 1/2 years ago. The printer is connected via USB directly with my Mac and has firmware 20061215.
    In the settings I always had the printer print all pages (not only selected).

    It seems to me that there had been more than one hardware revision during the production cycle and the revised driver still doesn't cover all printers of the series.
    I hope HP is not giving up on this and trying to fix the problem for these remaining printers as well.

    Markus
  • John Transue Level 1 Level 1 (85 points)
    Thanks for the news, HP Mac Architect. It's great to see some progress, and it makes sense that HP dealt with the more urgent problems first (not printing or skipping some pages).

    You mentioned that manual duplex will not be restored by this update. Does that mean it will never be restored? Or is HP still working on it?

    Thanks.
  • Babaqum Level 1 Level 1 (0 points)
    Andrew Mitchell aka HP Mac Architect,

    I appreciate you "only trying to help". But if you are the somewhat lead developer for mac drivers at HP I'm sorry, but I have to say you're not doing your job to well.

    Apple released your announced HP Printer Drivers 2.4.1 update. And the results are embarrasing for HP.

    As Markus_74 reported (he seems to be new to this thread and still have some more patience than me, who has followed this whole issue unfold for about a year(!) now) the new drivers still don't fix the issue!

    I can confirm what he writes and add that it's still impossible to print anything with more that 2 pages without having the blinking light on the printer forcing you to restart the **** thing.

    I'd be happy to send my unit to HP in order for them to check it out (I'm located in germany) or you can send someone over to fix it in my place directly (like Samsung does).

    HP: Better get your act together. At everybody else annoyed by this: Contact the HP Headquarter near you and let them know what you think about their drivers support.
  • TheInnerSun Level 1 Level 1 (0 points)
    Hi All,

    I'm having precisely the same problem as lkrupp describes in this post. Has anybody had any luck resolving this? The machine in question is this case is running 10.5.8.

    Thanks.