24" LED Cinema display won't wake from long sleep

Just bought a brand new 24" iMac and matching 24" LED Cinema display. Clean 10.6 installation out of the box. Day one, everything working ok except if I let the system sleep for a while the iMac will wake up if a key is pressed or mouse moved, but the display will not. No problem if its been asleep for a few minutes or even half an hour but leave it say 6 hours (say I'm downloading something overnight) and I get this problem. It will work again if I reboot the iMac or disconnect the display's power though just disconecting the display from the iMac display port doesn't seem to fix it.

Has anyone got any ideas? Apple tech support had nothing except suggesting resetting the PRAM. At the time I wasn't aware the problem was only happening after an extended period of sleep so I thought it was fixed but its clearly still there. Help!

R

iMac 24", Mac OS X (10.6.1), 24" LED cinema Display

Posted on Sep 30, 2009 2:31 PM

Reply
54 replies

Jan 6, 2017 4:17 PM in response to reid007

Still a problem. All I got from Apple is the same old Voodoo. Shut down, restart, reset, unplug, replug, etc. Here's what does work: 1. Put iMac to sleep from the Apple menu. 2. Count to three slowly. 3. Click mouse. If that doesn't work, go to 1. Repeat as needed. Eventually it works. Don't plug or unplug anything. Don't shut down/reboot. Don't reset anything. Don't replug anything. Just do 1, 2, 3 and eventually it works. This is not satisfactory, and I'm planning to continue this conversation with Apple support as long as my warranty is in effect on my iMac.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

24" LED Cinema display won't wake from long sleep

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.