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firmware 3.1.1 and macally ivoice microphones

hello,
i can see in some forums that since firmware 3.1.1 update the macally ivoice III microphone does not work anymore (message "This accessory is not supported on this device"). i don't know the behaviour with macally ivoice pro, can someone provide feedback ?

i am very unhappy about this.
1st gen ipod touch needs this mic as there is no jack input
what happens ?

ipod touch 1st gen, iPhone OS 2.x

Posted on Oct 1, 2009 7:10 AM

Reply
27 replies

Nov 6, 2009 12:18 PM in response to corbeilu

I have the iVoice III, and upon updating to 3.1.2 I lost functionality. I called apple twice about this, and both times was told "Apple does not program out functionality for your accessories. We WANT you to use your accessories." They said to check with Macally to make sure that their hardware works with apple software. When reminding them that my input HAD worked before the update, they restated that "Apple does not program out functionality..." So basically, I asked them to lodge a complaint, because that update obviously lost us all use of our Macally stereo input devices. I suggest you all call and do the same.

Nov 10, 2009 9:59 AM in response to philippe95600

I am having this same problem with the same device (Macally iVoice III). I am using iPod touch firmware 3.1.2. In my case the mic will sometimes work for a few seconds in Skype, maybe even 15 seconds or so, and then the popup message will appear that says "This accessory is not supported on this iPod." Then the blue mic light will go off, and it will cease to function.

Nov 16, 2009 8:39 PM in response to philippe95600

I had a strange thing happen on an iPod Touch 16 Gig Gen2 running 3.1.2:

I tried to restore to an earlier firmware version (specifically 2.2.1) to get the mic working again... failed... so I did a restore to 3.1.2.

The mic worked until... until it stopped. Maybe because it went to "sleep" or i powered it off... but when I powered it back on, the dreaded "not supported" message came up.

But then, after putting it down in disgust, I unplugged the iVoice III, and plugged it back in: the blue light came on immediately. I pressed the "Home" button, unlocked the iPod, went to the Voice Recorder, and recorded a message... then switched to Skype... and before Skype was loaded, the "not supported" message appeared, and the blue light went off.

If Apple doesn't want people to jailbreak their iPods, they should stop giving us incentives to do it.

The hardware is what it is: it worked once: then Apple changed something, and now it doesn't work. They can't go blaming Macally for this. Did they change their API or other specification? When hardware works until an official OS Update is released, then the hardware stops working, that's the OS Vendors fault.

Apple isn't so good at dealing with third party hardware. Kind of reminds me of Vista... that's it! OS 3.x is the iPod equivalent of Windows Vista! Hardware incompatibilities! Let's see Justin Long talk his way out of this one.

Dec 31, 2009 1:27 AM in response to philippe95600

I used my first generation iPod Touch with Macally's iVoice III without problems before (to get it function properly you had to plug the mic and earphones in at about the same time otherwise only one was working). Since upgrading to firmware 3.1 and beyond, it no longer functions : it works sometimes for about 15 seconds and then "the message" appears. It seems that when Apple's firmware is checking the device it still functions, but then shut it down (purposely?)...

This is clearly a software problem in Apple's firmware... Why does Apple does not react and inform its customers if it will be fixed? How does one obtain such information?

Jan 11, 2010 9:17 AM in response to philippe95600

I'm experiencing the same issue as lorax and evde. My 1st Gen iPod Touch worked great with the iVoice 3. I used skype, fring, and gigbaby just fine with version 2. I upgraded to 3.1.2 and was disappointed. Why should I have to contemplate downgrading to use apps and hardware that previously worked before a version upgrade? The phrase "planned obsolescence" comes to mind. Maybe my money is better spent on a nexus one.

What I am struggling to understand is that I can use my iVoice 3 momentarily with skype or gigbaby, but the iPod reports that the hardware is not supported within 10 seconds of plugging the device in and is then locked out. What is going on here?

Feb 3, 2010 10:26 PM in response to parkerlreed

Ditto 3.1.3 disfunctional experience using Audio Memos. Audio Memos is the only free recording app I am aware of that will download to a 1G running 3.1.3. Given the current issue, I am not willing to pay for non-workable s/w.

Under some circumstances I can get Audio Memos to turn on the blue light on the mic and start a recording. But 28 seconds is the max recording I have created. Sometime before then, the recording stops, the blue light offs, and a popup exclaims that this iPod is not compatible with the device (mic?). Most other times, I cannot get a recording started at all. Another popup exclaims that the software will not work on an iTouch lacking a speaker. Go figure.

1G problems must be way down on Apple's mobile FW priority list. It's a lot cheaper to break it than to fix it. And because of Apple's insanely great performance here, audio recording app developers seem to be increasingly dumping on the the 1G also. Seems like a dead end function on the 1G now.

Feb 16, 2010 2:16 PM in response to philippe95600

Ya i'm having the exact problem working fine even on 3.0 until 3.1.1 cam out i haven't had my mic working since I think it's Apple wanting you to buy their mics and nobody else which is why Apple is gay I spent $30 on this mic and to find out after the update they ceased all functions of any external mics but their own which ****** me off cause now my $30 on this mic was wasted for nothing

Feb 16, 2010 2:20 PM in response to philippe95600

Ya i'm having the exact problem working fine even on 3.0 until 3.1.1 cam out i haven't had my mic working since I think it's Apple wanting you to buy their mics and nobody else which is why Apple is gay I spent $30 on this mic and to find out after the update they ceased all functions of any external mics but their own which ****** me off cause now my $30 on this mic was wasted for nothing

firmware 3.1.1 and macally ivoice microphones

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