Swollen warped battery?!

Hey,

As most macbook pro owners, my lid has warped on the left hand side upwards, but now suddenly my battery popped out of it's shell.

It has just seemed to swell and burst out so that the laptop doesn't sit flat anymore. I have had to take the battery out, and just plug the laptop in and use it like that.

What should I do? A brand new one is £97.00 which is just completely out of line, I paid for a £1600 laptop, and all this warping and swelling happens, and they expect me to pay for a new battery at £97.00?!

macbook pro, Mac OS X (10.6.1)

Posted on Oct 15, 2009 2:19 PM

18 replies

pwc123

Level 1

0 points

Dec 22, 2009 1:25 PM in response to Baby-Boomer-USofA

Many thanks, will do. Perhaps that explains why Apple encourage their devoted users to share their issues here where they can dutifully ignore the problems. Getting a tad cynical in my old age I know, but judging from our experiences and those of the many thousands here, Apple seems to have built its empire on hype; not unlike the banks actually. Cheers, P.

Dec 23, 2009 8:52 AM in response to pwc123

"Perhaps that explains why Apple encourage their devoted users to share their issues here *where they can dutifully ignore the problems."*

Apple will not respond on this message board because these are user-to-user forums where everyday folk post questions and offer answers to each other.
If you want "Apple's" involvement then post on the Product Feedback site as I previously stated.
Apple's Discussions is free & excellent for _*people whose warranty has run out and/or have no type of warranty of any kind.*_
I'm from the generation, that if you have a warranty, +"use it before you lose it!"+

Free replacement of batteries is done on a case by case basis if you are out of warranty. Quite a few people have had great success by calling Customer Relations US# 1-800-767-2775

"Getting a tad cynical in my old age"

Just a tad. 😉

Dec 23, 2009 8:53 AM in response to atreyuthechild

Regarding transferring AppleCare check out http://www.apple.com/support/products/faqs.html

Q. +Is the AppleCare Protection Plan transferable?+
A. +Yes. If you choose to sell or give away your Apple product, you can also transfer the ownership of the AppleCare Protection Plan. Please see the AppleCare Protection Plan Terms and Conditions for complete details.+

Partial explanation from my (2008) AC warranty:
*Transfer of Plan*
+You may transfer this Plan to a new owner of the Covered Equipment by sending, faxing or e-+
+mailing notice of transfer to Apple Inc., ATTN: Agreement Administration, MS: 217AC, 2511 Laguna+
+Blvd, Elk Grove, CA 95758, U.S., fax number 916-399-7337 or agmts_transfer@apple.com,+
+respectively. You must provide the Plan Agreement Number, the serial numbers of the Covered+
+Equipment being transferred, proof of purchase of the Plan, and the name, address, telephone+
+number and email address of the new owner."+

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Swollen warped battery?!