Skip navigation
This discussion is archived

Magic Mouse swipe stopped working

61576 Views 118 Replies Latest reply: Mar 14, 2010 12:23 PM by peepoo RSS
1 2 3 ... 8 Previous Next
Alex_pbkg4 Level 1 Level 1 (0 points)
Currently Being Moderated
Oct 25, 2009 4:13 PM
Everything else works fine - zoom, scroll, etc.. Two finger swipe worked great yesterday for navigation. Just stopped working today. And, yes, I did check that Swipe is enabled in Mouse Preferences.
I did installed couple of new SW since yesterday ( iWorks, Skype.. ) so wondering if it's SW issue or HW defect?

Anyone else had the same problem?

PS - I did called support number , but they put me on hold forever.....

Message was edited by: Alex_pbkg4
iMac 21.5" 2009, Mac OS X (10.6.1)
  • stocklen Calculating status...
    Currently Being Moderated
    Oct 26, 2009 12:38 PM (in response to Alex_pbkg4)
    same happened to me.

    Swipe is not working right now. Couldn't be bothered to reboot yet to see if that brings back the functionality.

    Shame really, as I am missing the middle / side buttons on my mighty mouse, but was happy to trade that in for the forward / back swipe.

    Im not too fussed, though, as I am sure that the magic mouse is only the beginning of what it will be capable of doing, and that a simple software tweak or two will solve this in time.

    Also got the choppy performance in Safari as reported elsewhere..... fingers crossed that this is all fixable ! .... every time I cannot resist being an early adopter
    iMac 27" 3.03ghz 4gb ram, Macbook, Apple TV, Mac OS X (10.6.1)
  • stocklen Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 26, 2009 1:02 PM (in response to stocklen)
    By way of a small update....

    A reboot did NOT fix it. I am surprised. It does look like my '2 finger swipe' functionality on the magic mouse is no more !

    Rationally, this must be a software issue - as the one finger scrolling still works.

    I remain confident that this will be swiftly rectified by Apple, but a bit disappointing that things seem ever so slightly flaky on the new iMacs.
    iMac 27" 3.3ghz 4gb ram, Macbook, Apple TV, Mac OS X (10.5.5)
  • clickmyface Calculating status...
    Currently Being Moderated
    Oct 26, 2009 2:45 PM (in response to Alex_pbkg4)
    Are you sure you're doing it right? It's a sort of flick and swish.

    Only joking of course, i'm just making a Harry Potter reference.

    Good day to you!
    Macbook Core 2 Duo, Mac OS X (10.5)
  • Dah•veed Level 7 Level 7 (29,500 points)
    Currently Being Moderated
    Oct 26, 2009 2:58 PM (in response to Alex_pbkg4)
    You might try two troubleshooting things.

    Use Disk Utility to Repair Disk Permissions on your startup drive.

    Restart and immediately press & hold the CommandOption+PR keys all together until you have heard the startup chime two times, then release.

    Dah•veed
    '09 Mac mini 2GB RAM - 250GB miniStack v3, Mac OS X (10.6.1), 17" iMac CD 2GB RAM - Nano (3G) 8GB - Happily using Macs since 1984!
  • mechy Calculating status...
    Currently Being Moderated
    Oct 26, 2009 9:04 PM (in response to Alex_pbkg4)
    Mine stopped working tonight? What's going on? It was working for about 3 days. Tried repair permission, re-pairing blutooth, etc. with no success.
    iMac, Mac OS X (10.5.6), iMac 24", 2.4GHz
  • David Mundy Calculating status...
    Currently Being Moderated
    Oct 27, 2009 7:59 PM (in response to Alex_pbkg4)
    My magic mouse which came with my new iMac has lost the two finger swipe functionality as well. Other functions are still working well though.
    iMac, Mac OS X (10.6.1)
  • Dave Stowe Level 5 Level 5 (5,065 points)
    Currently Being Moderated
    Oct 27, 2009 8:45 PM (in response to Alex_pbkg4)
    iMac(Late06')2.16Ghz/C2D/20"/3GB/SL..MacBook(Early08')2.4Ghz/C2D/4Gb/SL.., Mac OS X (10.6.1), iMacG5/1.83Ghz/2GB/Tiger...80GB/Classic...2GB/2ndGenNano
  • Dah•veed Level 7 Level 7 (29,500 points)
    Currently Being Moderated
    Oct 27, 2009 10:06 PM (in response to Dave Stowe)
    They will probably find that the installer tells them that they do not need this software. This is spoken of in the Apple website for the Magic Mouse as a requirement to operate the Magic Mouse when purchased separately;
    System Requirements
    Bluetooth-enabled Mac computer
    Mac OS X v10.5.8 or later with Wireless Mouse Software Update 1.0
    Existing keyboard and mouse for setup

    This should already be installed on new Macs that are shipping with this mouse.

    But I hope that in fact I am wrong and that this does help the issue.

    Dah•veed
    '09 Mac mini 2GB RAM - 250GB miniStack v3, Mac OS X (10.6.1), 17" iMac CD 2GB RAM - Nano (3G) 8GB - Happily using Macs since 1984!
  • JoeB131313 Calculating status...
    Currently Being Moderated
    Oct 28, 2009 2:41 PM (in response to Alex_pbkg4)
    Here's the fix: (Courtesy of the Apple Support Rep I just got off the phone with).. I'ts simple and I'm embarrassed I even called and didn't think of it myself.

    Delete the following preference file:

    ~/Library/Preferences/com.apple.systempreferences.plist

    Reboot.. and Viola! Swipe is working again.

    NOTE: This will reset the Keyboard and mouse preferences.

    Enjoy! and happy Mac-ing
    10A2155, Mac OS X (10.6.1), 27" iMac
  • Dah•veed Level 7 Level 7 (29,500 points)
    Currently Being Moderated
    Oct 28, 2009 2:56 PM (in response to JoeB131313)
    NOTE: This will reset the Keyboard and mouse preferences.

    I think that it will return just about any personal preferences that you may have set in the System Preferences to the original Apple defaults. So if you have personal settings you might want to check on all of them.

    Dah•veed
    '09 Mac mini 2GB RAM - 250GB miniStack v3, Mac OS X (10.6.1), 17" iMac CD 2GB RAM - Nano (3G) 8GB - Happily using Macs since 1984!
  • EZ66 Calculating status...
    Currently Being Moderated
    Oct 29, 2009 3:54 PM (in response to Alex_pbkg4)
    Same issue here. Just stopped working out of the blue.

    Deleting the file fixed mine too. Thanks for the tip!!!

    Loving my 27" iMac.......
    27inch iMac, Mac OS X (10.6.1)
  • Philwa2 Calculating status...
    Currently Being Moderated
    Oct 31, 2009 8:05 AM (in response to Alex_pbkg4)
    After deleting the systempreferences.plist the swipe function returns, however I have since rebooted and have the exact same problem - the multi touch swipe is not working again
    Mac Book Pro (Unibody - with SD Car Slot), Mac OS X (10.6.1)
1 2 3 ... 8 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.