Previous 1 12 13 14 15 16 Next 351 Replies Latest reply: Aug 24, 2015 2:54 PM by DavJam Go to original post Branched to a new discussion.
  • Neil_P Level 1 Level 1 (0 points)

    My magic mouse was regularly disconnecting, and I was also experiencing erratic, non-responsive lags across the screen on a frequent basis too. My trackpad also became erratic and sluggish, seemingly at random.

     

    I believe the problem is caused by interference from wi-fi signals. By moving my wi-fi router (in my case a Time Capsule) to the other side of my desk, away from the two bluetooth devices, all my disocnnections and erratic behaviours have stopped. Mouse and trackpad are working perfectly again. I began to suspect this was the problem becuase I was not experiencing disconnects until someone else was sharing the network (my iMac is wired to the router). As soon as the wi-fi was in use, I started geting these problems. By moving the router, they are solved.

  • ignotus Level 1 Level 1 (0 points)

    Yup this worked perfectly. The 1.2V Apple rechargable batteries do not work well with the magic mouse.

  • Armando Diaz Level 2 Level 2 (165 points)

    I have the same issues with my 2004 G5 Dual 2Ghz with Internal Bluetooth card and external BT Antenna. Has anyone tried either the Bluetooth Antenna Extenders or any of the 2.4Ghz Wifi Range Boosters?

     

    I'm curious as to whether they actually work.

     

    Thanks! Hope an answer is found eventually.

  • slothead Level 1 Level 1 (0 points)

    My symptoms are still similar using 1.5v Duracells, so 1.2v rechargables can't be the answer.

  • Stevesmouse Level 1 Level 1 (0 points)

    I too had a serious case of the disconnects and it was getting worse - but I think I've fixed it.

     

    Now this may seem rather low tech, but I started by looking at the green light when it disconnected, and it appeared to me that it was going out, and this seemed to me like a power loss type scenario.

     

    So, I opened the battery compartment, and I happened to notice that the one battery was in a slightly different position to the other. One of the sprung negative contacts appeared to be longer than the other. However, on removing the batteries, I realised that that wasn't the case. At the positive ends, the small round battery terminals fit into two small round holes. Inside these holes are the positive contacts. However, one of them (the right one) was set much deeper into the hole than the other. Consequently, the shoulder of the right hand battery was fouling the casing before the battery had made good contact. Thinking this might be the issue, I fashioned a small piece of metal and inserted it into the right hand hole, thus providing a better contact for the battery.

     

    I put the batteries back in, and it hasn't dropped out since.

     

    Job done?

     

    Take a look at yours - it might be the same problem - it might not!

     

    Good luck.

     

    S

  • slothead Level 1 Level 1 (0 points)

    No good for me Steve.  In fact it created more problems when I tried to "fix" the issue.

  • KAUFFILMS Level 1 Level 1 (0 points)

    I've posted previoys times on this issue.

    Last "resolution" was that my local Apple Store replaced my original MM with a new one. Needless to say, same problem. I had also been running my Apple wireless trackpad, but turned it off sensing that there were too many BT devices for the processor to handle.

    It COULD be that the BT antennae buit inti to the machibes may not be inan optimum position to receive a consisten signal. That partis pure conjecture onmy part.

    The battery workaround of inserting a card tight enough to prees the batteries against the casing does seem to have solved the problem of the blinking green light.I get a constant "going and g;owing on the lED now.

    It then occurred to me that there mightbe a problem in the optical eye, being very sensitive as it gets dragged around a dust-laden world. I now make it a practice to regularly give the opto-eye a little wioe-off using an eyeglass cleaning cloth, just to make sure any debris that might be built-up on the lens be removed.

    In any event, ***, and I'll see if i maintain consistent perormance. The weakest link in the chain of any complex device is usually something stupid like this issue .. a mouse for goshsakes can reaaly ruin your day ... especially if you're editing video and need absolute line-up and repeatable rliable performance.

  • ignotus Level 1 Level 1 (0 points)

    Actually the 1.5V batteries, being non rechargable, are turning out to be an expensive workaround. I am back to square one.

  • daveleo76 Level 1 Level 1 (0 points)

    the tissue-on-top-of-the-batteries method worked automatically! thanks!

  • KAUFFILMS Level 1 Level 1 (0 points)

    Where did you place tissues. I'm using stiff card resting across both batteries. Tissues sound a litte on the thin side sound

  • daveleo76 Level 1 Level 1 (0 points)

    On top of the batteries. Between the batteries and the cover. I folded the tissue twice or thrice to make it a bit thicker.

  • Myztiquems Level 1 Level 1 (0 points)

    Thanks Frazao!  That solved the problem!!!

     

     

  • nick_01 Level 1 Level 1 (0 points)

    Foil did the trick. Perfect connection now

  • Craig0070 Level 1 Level 1 (0 points)

    I repaired the mouse and now seems to be working fine!

  • tonyfromraleigh Level 1 Level 1 (5 points)

    I had this problem a lot. What I found out is that the batteries were not extremely tight in the battery compartment and that they would wiggle around, especially when bumped or moved quickly, or even just from plain old gravity losing power and then causing brief connectivity loss.

     

    I resolved it by folding a piece of paper a few times and putting it between the batteries and the battery door so that it couldn't move around in the compartment. Haven't had the problem again since.

Previous 1 12 13 14 15 16 Next