Magic mouse sticks/freezes

Anyone else noticed a problem with the Magic Mouse in that it seems to get stuck for a few seconds at time?

It'll work perfectly, then I can't move it left or right (only barely), you can click, it'll move up and down more than left or right but still not much, and then after about 10 seconds it'll work perfectly.

If you pick the mouse up and bang it down very lightly it comes back to life too.

Is it just mine?

Mac Pro, Mac OS X (10.6.2), magic mouse

Posted on Nov 17, 2009 2:59 AM

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47 replies

Nov 18, 2009 6:11 AM in response to shapirophoto

There are several of us that have been having similar problems with bluetooth mice on the mac for at least a year now. If you look under jumpy mouse or erratic mouse or selectively slow in the bluetooth forums you will see hundreds of us with similar problems.

We have discovered that bluetooth mice seem to be selectively slow when downloading a large file or copying a large file or if a program is demanding significant resources. This slowness in slow motion looks like a jumpy mouse - no response and then an overly large response.

I have posted a video of the problem on Youtube. You can read additional comments there.

http://www.youtube.com/watch?v=OBzisliiVpg

My advice is to contact Apple Care and notify them of the problem. Don't be surprised if they claim not to know about it. This seems to be a common response. In addition, notify Apple by going to Apple.com/feedback and sending them an email. Eventually, Apple will figure out the source of this problem.

Finally, the problems don't exist in Bootcamp - Bluetooth mice are perfectly smooth in Windows. The problem exists in OSX - Amazing!

Nov 18, 2009 11:05 AM in response to RVP11

The stickiness or freezing is a good way to describe it.

I love this mouse, but I would guess that about every tenth scroll attempt fails. Up or down, I get no response. All I have to do to rectify the situation is to move the mouse ever so slightly in any direction. Once I do that, scrolling returns.

Again, movement is never a problem, it's just the scrolling that fails about one out of ten times.

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Magic mouse sticks/freezes

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