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Level 1

11 points

Green Box Problem in Aperture

Hey All,

I've been having a problem in Aperture 2.1.4. Every now and again, I get an ugly green box instead of my image. It can happen when I zoom in, when I crop, when I zoom out, or just about any time I am changing the view of the image. I'm on a 20" iMac (2.16 GHz Intel Core 2 Duo) with 3 GB of RAM and am running Snow Leopard 10.6.2.

I took the machine into an Apple store and they ran extensive tests on the video card and other hardware and everything checked out. Any idea on what's going on? It looks like this:

http://idisk.mac.com/fourmoshers//Public/GreenBox.tiff

Message was edited by: Terry Mosher

iMac 2.16 GHz Intel Core 2 Duo, Mac OS X (10.6.2)

Posted on Dec 29, 2009 5:25 AM

57 replies

Mar 30, 2010 7:23 AM in response to Terry Mosher

has anybody restested this problem yet after installing apples latest 10.6.3 update?

was hoping it may cure problem???

VFR750

Level 1

15 points

Mar 30, 2010 8:42 AM in response to esupforit

has anybody restested this problem yet after installing apples latest 10.6.3 update?
was hoping it may cure problem???

Yes. The problem persists.

pena645

Level 1

9 points

Mar 30, 2010 10:33 AM in response to MikeWiseman

Unless we band together and all go to the Apple Store at the same time to return the product.

VFR750

Level 1

15 points

Mar 30, 2010 1:45 PM in response to pena645

More than likely, it just means I switch over to Lightroom. Apple doesn't mind sending business to Adobe, right?

deszedol

Level 1

0 points

Apr 22, 2010 3:43 AM in response to Terry Mosher

same here, have sent feedback to apple but don't think that's gonna help... let see, sl not ready for prime time and went out with bumps, ap3 not ready for prime too, a lot of problems - even work on ap2 it's horrible now - do i miss something?
even if my machine is ancient (?) why the **** lightroom 3 beta works fine on it?

Apr 26, 2010 4:39 PM in response to Terry Mosher

This issue really ****** me off! You'd think they would have a fix or at least acknowledge the issue by now. Also is upsetting that Aperture 3 doesn't include a fix either.

May 2, 2010 9:17 AM in response to Switch2GF

As others, upgrading to 3.0.3 and 10.6.3 did not fix the problem, as well as running it in 32 bit.

Right now I am comparing lightroom beta 3 and aperture 3.0. If not for the graphics bug, aperture would be the clear winner, though it is a little sluggish.

Apple, 23 days to fix the problem before the trial runs out or Lightroom is the clear winner. How can I purchase a program with such a annoying bug? Especially when it seems apple is ignoring the problem.

May 24, 2010 6:50 AM in response to Terry Mosher

I am also having this problem. It happens every time I do some adjustment. I’ve tried 32-bit mode and the other ”fixes” in this thread but nothing works.

I’m on a iMac 17” 2GHz Intel Core 2 Duo 2GB RAM, ATI Radeon X1600. I was so looking forward to Aperture 3, but this makes it unusable. It is better just to use Finder to organize photos. Come on Apple!

ekenn

Level 1

0 points

Jun 9, 2010 1:49 PM in response to Terry Mosher

Just spent £300 upgrading to Aperture 3 and Snow Leopard and have this problem. Had noticed it before in iPhoto but was able to work around it. In A3, my iMac is now unusable for editing. Although it seems OK with Quick Preview turned on, this is not what I spent £300 for.

Tried the 32-bit mode suggestion but it made no difference for me.

Considering demanding a refund from my friendly (yet surprisingly uninformed) Mac store in Belfast.

VFR750

Level 1

15 points

Jun 28, 2010 6:02 AM in response to Terry Mosher

I haven't seen this problem since I upgraded to 10.6.4. Anybody else?

Jun 28, 2010 8:11 PM in response to VFR750

I have only spent one edit session and no green or magenta boxes and other graphic anomalies. I thought it was too good to be true, but maybe it is fixed. I'll see when I can more extensively use the program this weekend. I did have the program lock up on me though.

Jul 16, 2010 4:32 PM in response to SawwhetOwl

After much editing, the little-big green boxes from Mars are gone with 10.6.4. YES!

Green Box Problem in Aperture