I get "error code 0x80020022" when I try to write to disc.

Bob Jacobson wrote:
Note that no one from Apple has chimed in yet despite this item having been online for many, many days.

And no one from Apple will, as this is a user-to-user discussion board with no official support from Apple.

Our Mac Mini gives me the same error code when trying to burn DVDs. A Google search brought me to the conclusion of a failing drive that needs to be replaced.

~Lyssa

Bump... same problem here... DVD +RW 4.7 GB disc (Sony) and trying to burn 3.55 gigs of photos.

Same error message.

(Not so. Apple staff regularly peruse these forums and have, in the past, left ideas and suggestions. They don't necessarily do so speaking for Apple, although that has happened also.)

Bob Jacobson wrote:
(Not so. Apple staff regularly peruse these forums and have, in the past, left ideas and suggestions. They don't necessarily do so speaking for Apple, although that has happened also.)

The only staff around here are the moderators, and a small handful of employees who choose to participate in their spare time. The employees aren't here in any official capacity.

If you're looking for an answer from Apple, you need to call Apple support.

~Lyssa

Having purchased to MacBooks together, one has this problem recently as posted. Dissapointing that nobody from Apple has stepped forward to answer this post.

Consider this, without the purchasing power from genuine people who truly love Apple there would not have been the rapid growth from revenue which we have seen over the last decade. When individuals post a comment like this which seems a common issue, think about posting a solution. It would be good for your brand values and reputation or is it all just about profit?

I'm really looking forward to see if someone from Apple steps forward...

I'm in contact with a higher level person at Applecare and we're trying to dope it out.

In the meantime, I went out and bought some 4.7 GB Verbatim DVD blanks. Wouldn't you know it, they worked! This was using my MacBook White's Hitachi Superdrive. I haven't tried it yet on my MB Pro's Matshita Superdrive.

My hypothetical conclusion is that Memorex 8.5 GB blanks are made with tolerances that are too fine for the Superdrives and they are causing the problem, at least for me.

I am getting error 802006E when I try to burn DVD's, brand change tried, burning at lowest speed tried. What is Toast please.

thanks

Ashish

what is the outcome? and updates on why we are having this error?

The senior Applecare tech I spoke with, Britt, said that the problem was known to Apple's engineers and they were working on it. When I suggested that a problem written about in the Forums in 2005 was perhaps overdue for a solution, she just repeated what she had already told me. She asked if I could go out and buy some different brands of discs and try them out, create a new account and try it out, and generally do the Edison thing of a thousand novel tests. At that point I just gave up. I did do one experiment using Verbatim instead of Memorex (which is not the Memorex we remember from our youth, an audio company in Mountain View, but rather an overseas firm that bought the name but not the quality control) and discovered that I could burn smaller DVDs (4.7 GB) although not movie-length, which was reassuring a little.

My feeling was that this is Apple's problem and they should be buying all the discs and trying them out, and messing with their software, and seeing what works and what doesn't. How many billions in profits did Apple make last quarter? How many more millions of Macs did they sell? Why the **** then should we the customers be doing their usability and QA testing for them? I used to be an Apple partisan; now I'm just a participant. Give me a fit alternative and I might very well be a poor sport and leave for it. We, the customers who make Apple rich, deserve better treatment. No fault of Britt's, she was just trying to make sense of a crazy situation.

Bob - well said and my thoughts exactly.

I have now tried four different brands of DVD's and CDR's with no luck. Its very frustrating trying to burn a songlist from my iTunes library which I have purchased from Apple so not good joined up thinking here.

This seems to be an infrequent issue, I purchased TWO macbooks, same specs etc and only one is suddenly having this problem, my other is working perfectly.

Maybe Apple can put some of those mega profits to good use and solve this issue which first became apparent in 2005, is it not good policy at Apple to keep their clients happy and give good customer service?

Was this not the basis on which Apple was built and has had considerable success with...

I've got the exact same problem as all of you - this is a sucky issue that I never had a problem with before snow leopard, having burned many many many dvds as close to capacity with all different brands...

bottom line is, snow leopard has been the worst OS update I've EVER seen from apple and the number of things it has screwed up on my computer is ridiculous. having a superdrive from apple should not require me to go out and try different brand discs or lower my burn speed to half - those suggestions in themselves are ridiculous, FIX THIS PROBLEM APPLE.

this is so brutal, I have been an Apple customer for over 10 years now and the way my computer acts now is worse than any of my previous models ever were.

sorry for my rant I am just so frustrated to be having to deal with a problem like this.

I've just gone through a tower of discs trying lower speeds, restarting, repairing permissions and no luck. Machine is 2 months old, a replacement for screen fault that has never been solved. Looks like issues are becoming more and more common and I've got to say, my enthusiasm for Apple is dwindling by the day.

My little white MacBook now has the same 0x80020022 problem. It's depressing that apple has no answer. I own an original titanium Powerbook that is over 8 years old. I still use it in my photography business for on-site proofing and have burned countless CDs and DVDs on it over the years. It's worked flawlessly, probably because I haven't updated the OS in years. If something ever happens to my titanium and I'm stuck taking my MB on the road, an option would be the Samsung USB 2.0 8x DVD Writer External Optical Drive SE-S084D/TSBS for $41. It gets excellent reviews. I haven't used an external drive since the days of my blue and white G3!

For what it's worth...

I hadn't noticed this error message until today's attempt to burn a disc image -- I just updated to 10.6.7 two days ago so I don't know if that is a factor.

I tried twice to burn a disc image to DVD+R discs using the finder -- both times I received the error message. I tried a third time using Toast 10 and got a hardware error message. The interesting thing in Toast was that it was trying to burn to "Matshita DVD-R UJ-85J".

*Seeing the "DVD-R" in the dvd drive name caused me to try a DVD-R disc with Toast and it burned like its supposed to* (after ruining 3 DVD+R discs).

I don't know if it's the new OS update. I'm pretty sure I've burned to DVD+Rs before, although most of my recent burnings have been -R (I don't like waiting for the "Lead-Out Finalizing" that DVD-Rs require so I tried going with DVD+R today... and got the error).

To anyone having trouble burning a cd and getting error code 80020022, I have experienced this problem on and off with my MacBook Pro and it has always resolved itself. Before taking the advice of someone from the "genius" bar such as buying new media or a new drive, try something much simpler. Tonight I had the problem again and fixed it again. I went to disk utility and ran "repair disk permissions", then restarted. Using the same cd that did not work before, I burned the same songs I had tried before, and it took about 2 minutes. All I had to invest was about 10 minutes of time to repair disc permissions and restart. It's worth trying before investing in all that other stuff.