Problems viewing trailers on Front Row

Its working with me as well now... must have been an Apple glitch!?

Apple never admit these things it seems 😟

Thanks for your help.

The trailers in Front Row (and on the Apple website) have stopped working for me again today, so really have no idea why they worked one moment and not the next, very strange...

They still work here in Front Row. Can't check my Apple TV as I'm not at home.

I have a new IMAC 27 Inch & it ceased being able to play movie trailers through safari & front row on Friday evening. Has Apple released a "Press Release" informing their customers of their products that there is a problem but that they (APPLE) are working on it? I switched to Apple Operating System because I was informed they never crash like WINDOWS, I only have it less than 2 weeks & already software issues. Not a very good start for my APPLE experience, albeit a miniscule one.
Apple Management get off your arse & inform your customers of the problem, dont bury your head in the sand. You are lucky Michael O'Leary from RYANAIR is not your boss.

If you have a new computer, you should call for Phone Support to raise the issue. Niether Apple developers nor management frequent this forum.

-dZ.

i agree with John ^^^^^ i switched to apple last month for the same reasons. I just called apple in the uk, and they basically couldn't tell me what was wrong and suggested i contact my internet service provider! I told them that loads of ppl are having the same problem and that didn't seem to bother the customer service guy at all! surely apple should release something, even if it's just to say they're trying to rectify the problem!

Message was edited by: shine01120

The problem isn't with your Mac. I have an iMac, MacBook and Apple TV and all suddenly were unable to play trailers and then suddenly they all could again (let me check... yes, they still work). More people experienced this, so it has to be a problem on the other end.

My personal guess, for which I have no facts/evidence/clues, is that it might have to do with the mystery Apple tablet. Maybe they are reconfiguring stuff on Apple's media servers.

Still, if they are and it is causing problems they should say this. They don't even need to explain why, just that there is a problem and they are working on it because that would save you and me time figuring out if we have a problem with our Macs. I for one reset my Apple TV a few days ago and it's still re-synching (too lazy to plug in an ethernet cable).

Except that I don't have Quicktime 7 on my computer running Snow Leopard, I have deleted the preference file from my computer, only to reload Front Row and have the problem persist, have no options for Quicktime in System Preferences, and cannot install Quicktime 7 because I get an error saying that I cannot install on Snow Leopard and to run System Update for the appropriate Quicktime.

Except that I don't have Quicktime 7 on my computer running Snow Leopard

Yes you do, it's in your Utilities Folder.

buy a new snow leopard cd and then act clever. i checked my utilities bah i checked my whole mac and zilch no quick time 7 and if it’s an additional install on the cd then say so.
p.s. i have that darn problem as well, but it seems like apple will resolve it.... i hope

+Yes you do, it's in your Utilities Folder.+

No, I didn't, and no it wasn't. I performed a clean install of Snow Leopard when updating from Leopard and its an optional install. I probably didn't notice I didn't install it when installing Snow Leopard. However, even with Quicktime 7 (upgraded to Pro) installed (from the Optional Installs disk), the options in System Preferences is not there. I'm running the kernel as 64-bit, so that may be the reason.

Well I'm having the same problems here with Quicktime trailers and Front Row, and none of the solutions worked for me.

If it is an Apple problem, then has anyone gone into an Apple Store, waited for eternity to get a computer, and tried one there. Would be a great way to get some attention from the Apple employees.

Maybe it'll all be fixed after todays Media Event