iTunes Error 42408 After 9.03 Upgrade

I am receiving the error 42408 after upgrading to 9.03. Google did not yield any results. The error appears attempting to authorize my Powerbook.

PowerBook G4, Mac OS X (10.5.8)

Posted on Feb 1, 2010 8:44 PM

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317 replies

Mar 14, 2010 5:16 PM in response to Albert Lilly

Mine will for no reason start working and within an hour or so then stop working.

Can't play movies - only some of the music that I purchased - I have some rented movies that I would LOVE to watch before they expire....

I would agree with the software comment if mine did not work at all. I am running a PC with Windows 7 - It works once and while and unsure why or why not. but most time does not work since the upgrade to 9.0.3.

Mar 14, 2010 8:21 PM in response to Roy B

To Roy B - thanks, but I tried both of your suggestions and still get the same error 42408. (My problem is not with playing iTunes music on the Mac, but with trying to synch my iPod to my Mac.) Neither in the pop-up menu that comes from plugging in the iPod, nor in the Store menu, am I able to authorize (or even deauthorize) my computer; I get that 42408 error.

Mar 14, 2010 9:12 PM in response to Barbara Partee

I am now tearing my hair out. I bought my music through my AOL account, and when I tried to sync my iPod I first got the you are not authorised, so I created an Apple ID, and tried it that way. It doesn't matter whether I go via the old account to the new one, or just select the new one. It tells me my pc is authorised, or it gives me the 42408 error depending on how it's feeling. My music won't play on the pc, my iPod won't sync, but it lets me buy and play new music!
I can authorise and play a track, click on another to play that, then when I go back to the one I just authorised it again tells me it's not authorised.
I've tried every fix on here except the long complicated one I didn't really get, so I have:
- deleted the SC folder
-deleted and replaced the iTunes icon on my desktop
- deleted all my playlists
etc etc
Nothing works.
Does anyone know anything else I can try? Please?
Thanks

K.

Mar 17, 2010 9:17 AM in response to twilhite

The only thing that has resolved this problem for me is to completely uninstall then reinstall iTunes. However, I've had to do it three times now. After reboot, I've lost authorization. I've determined the culprit is, indirectly, my iPod classic. If it is connected to my computer when I reboot or launch iTunes, iTunes loses authorization and cannot get it back. So there is a bug between the software and the device. Removing the iPod then plugging it in after launching iTunes gets everything working fine. Hope this helps someone else.

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iTunes Error 42408 After 9.03 Upgrade

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