iTunes Error 42408 After 9.03 Upgrade

Thanks Roy,
Option 1 fixed it for me, but only a short term fix... I have to do this every time I want to sync my ipod. Not Fun !

I am with you. This ***** big time. it would be nice if I could watch the movies i rented.

Prisme wrote:

I can play all the mucis that I have bought, but not the movies, tv shows and I can't buy anything else. I'm pretty upset that I'm locked out of using things I paid for.

Oh yes, my Itouch likes to say that I need to format it each time I plug it in.

I agree... I can;t syn with my ATV for the first time in years... it was good. But, I think since the Western Digital came out with a similar product at one third the cost... and one which will do the same thing... iTunes and Apple have paniced and blocked everything...

Did not work! And resulted in lost of annoying complications.

My iTunes was still saying 9.03, but when I removed it from the dock, quit iTunes and re-opened from my Applications folder it worked.

whoever came up with the fix (1) disconnect ipod (2) restart itunes (3) play a song that you purchased on itunes on your mac, then (4) plug in the ipod and sync -- perfect, worked like a charm.

thanks, thanks, thanks!!!!

brilliant

After connecting my iPod classic to my MacBook last night, I got a message that said I must restore my iPod to the factory settings. I got the 42408 error right after the restore and I tried both of your steps to get rid of it, but no such luck. I even tried to deauthorize my account only to try and authorize it right after, but it wouldn't even let me do that.
I have a few hundreds of dollars of music on my computer from the past four years, so I can't listen to a lot of my favorite songs... I'm thinking about calling Apple for help sometime within the next few days.

A fix worked for one week for me but now I'm back to "can't sync." Apple Care is good but $90. for each of us to talk with someone is just about criminal in this case.... Apple needs to figure out what we are doing so wrong.... it must be us.

$90 to call someone? That is highway robery when so many have the same problem. What is the phone number to call? I want a refund on the rented movies I downloaded and now can't watch.

Thanks

Apple Care can be reached at 800-275-2273...seven days a week.... 8 am to 8 pm Central. I'd even recommend the service for general problems but this specific problem needs to be an Apple patch or something which might get most of us back renting and buying iTunes again...

its actually $50 if your apple care is up or forgot to get it

for calling in about a mac computer with out apple care or out of warrantee its $50 per issue. im not sure what it is for an ipod or pc itunes though sorry :/

That was the solution that worked for me too. As long as I don't have the iTunes icon on the dock, and I open it from the applications folder, I'm OK.

The first option worked for me. Thanks!

Here's one to add to your confusion. My MacBook has iTunes 9.0.3 and syncs with my iPod, my iPhone, runs movies, etc. without ever asking for either authorization or telling me the machine is not authorizes. A new iMac that came on Friday does so without issue as well. CLEARLY, this is a conflict of software articles, not solely an iTunes issue. Software conflicts are likely the answer.