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Level 1

7 points

Exchange Email - Cannot Get Mail, connection to server failed

I have a new iPhone 3GS, i can setup my exchange account through the iphone and the account comes back as verified, however i cannot get any mail. All i get is Cannot Get Mail, The connection to the server failed. I have tested my account settings on a Windows Mobile 6 device and it connects fine. Any ideas as this is now driving me crazy!!!!!!!

iPhone 3GS, Windows Vista

Posted on Mar 11, 2010 5:07 AM

Best reply

Thorpee

Level 1

6 points

Posted on Mar 17, 2010 4:46 AM

I am also having the same problem. I can connect to the exchange server no problems. Contacts and calendars sync okay backwards and forwards. I cannot get mail. It keeps coming up with Cannot get mail - user name or password are incorrect. The username and password are not incorrect - they are the same ones I use to login in with web access. Anybody out there got any ideas. It's getting a bit frustrating having to go into Safari and webmail everytime I want to check for emails.

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80 replies

Aug 5, 2015 11:14 AM in response to Sugar Boy

Thank you Sugar Boy. This helped me out alot! 😎

Aug 7, 2015 10:59 AM in response to Brian_Ragle

Thanks! After a bit of struggling with setting up one of our partners iphones this saved the day!

cdgedm99

Level 1

4 points

Apr 20, 2016 1:28 PM in response to GarethD

I had the same problem with a new ipad (ipad pro 9.7). My server had restrictions on how many devices I could connect. As soon as I deleted an old iphone and ipad that were connected it worked.

Jun 14, 2016 4:51 AM in response to David Noorzad

This did the trick. Thanks David.

Mar 28, 2017 11:50 PM in response to adam203

Yup, that solved the problem for me! Thank you so much!

Exchange Email - Cannot Get Mail, connection to server failed