You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mail Messages Suddenly Blank!

New messages display properly, but about 1 hour ago for no reason my older messages are just showing up as blank. It's almost as if it can't find where they are whats happened? When I double click the message just BLANK!!

Screen Shots Here

http://windmachine.biz/wp-content/themes/Windmachine/lewsfiles/1.png

http://windmachine.biz/wp-content/themes/Windmachine/lewsfiles/2.png

Macbook Pro, Mac OS X (10.6.2), I LOVE MY MAC

Posted on Mar 11, 2010 5:52 AM

Reply
100 replies

Mar 8, 2014 6:02 AM in response to cohlisa

I've had a similar problem in finding my "Sent Mail" folder appearing empty.


It occurred to me recently that the operating system (for some reason) may have changed the "Read" permissions on the files or folders within Mail.


I ran "Disk Utility" and had it "Repair Permissions" on my Mac's hard drive (i.e., "Macintosh HD") and this seemed to fix the problem.


You might want to try this solution.

Apr 17, 2014 6:04 PM in response to Green Lantern

Since upgrading my wife's iMac to Mavericks, all of her e-mails are blank; they will show as many lines as one wishes in "preview" mode; but if one goes to classic mode, or if one clicks on the e-mail to read it fully or to reply, they are blank. I've reindexed; used Hazem Malek's technique; cleaned up permissions; all to no avail. Exported mboxes and reimported; the problem is very persistent and very irritating. I'm a long-time (1990) Apple user, and this is the worst experience with Apple yet, in nearly 25 years. If someone finds the silver bullet, please pass it along.

May 12, 2014 8:20 AM in response to Jimmy Books

If Mail detects problems with information in your mailboxes, it may need to repair the mailboxes by reindexing your messages.

At other times, you may want to reindex messages yourself—for example, when searching mailboxes using Subject, To, or From doesn’t return the correct results.

  1. Quit Mail if it’s open.
  2. In ~/Library/Mail/V2/MailData, delete any file that begins with “Envelope Index,” such as Envelope Index or Envelope Index-shm.To show your home Library folder, hold down the Option key, then in the Finder choose Go > Library.
  3. Open Mail.Mail creates new Envelope Index files. This process may take a few minutes, depending on how many messages Mail is reindexing.

Oct 29, 2014 6:47 PM in response to Lewis-

Weird. Same thing happened to me but before going crazy, (all these things drive me nutso) I restarted the apple and that seems to have fixed so far. Sometimes too, it helps to delete the email from mail then add it again. I also did the simple solution above which did not work for me. I was ready to go off and do bunches of fixes but try restarting the entire mac first before doing all the fixes. Apples often have the habit of fixing quirks on restart. Anyway thanks for all the good information.

Oct 6, 2015 10:41 PM in response to derrickvl

I rarely bother with all this 'safe booting' 'rebuilding indexes' 'repairing permissions' because 90% of the time it is a waste of your time.


I get this Mail.app problem intermittently as well. I like Mail.app because it's nice to have everything in one place. I also archive everything and back up. Anyway, quitting and restarting Mail.app doesn't usually do the trick but restarting once or twice does.

Mail Messages Suddenly Blank!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.