Cracks and scratches on unibody macbook

Hi Adam,

Exactlly same problem. Could you please send me a copy of your recipe, because I'm in Mexico, so here all is much difficult to solve with Apple. Thanks! my email es: intentosa@gmail.com

just for the record, I'm form Mexico, and thanks to this support community Apple had fixed my macbook, great costumer service I recieved, even here there is not Apple Stores, I just called and sent some photos. 🙂

Hi there,

soo it turns out im having exactly the same problems everyone else is. It would be much appreciated if people could send me copies of their invoices so i can try to get mine sorted out. nopoint_87@hotmail.com

Many thanks

I've got a 13 inch unibody from Mid 2010 and recently contacted Apple about cracks at the back of the screen near both hinges and "bubbles" in the rubberized bottom. I was given a case number and told to bring it to the nearest Apple Premium reseller. Did so today and was told screen and bottom will be replaced at no charge. My only worry is that the same problem presents itself later on down the road and Apple no longer makes the repair.

Hi,

Same here. Adam, could you please send me a copy of your receipt? Hope it's not too late. Thanks! joadresa@gmail.com

Cheers!

Did you guys see they stopped selling this MacBook with white Unibody! Mine has been twice for a repair in a month! Apple will not give me a replacement even though I am on Apple Care! The repair team has pulled te bottom rubber when opening it so now it just flops around and it looks like they pried it open! There is cracks at the hinges on the top lid that just started appearing out of no where! Disgusting! No other laptop have ever started to look so ugly after a year! I scared when my apple care run out in 2014 jan... I won't be able l keep up with the repairs! Just funny that this new product has been dropped and they are not selling it anymore in the shops or apple online?!?!?!!

hi,

anychance i could get a scanned copy of the repair receipt. i paid some seriou amoount of money for my macbook unibody only to have this cracks appear out of the blue. i called apple and they were onlyy willing to replace the bottom cover but not the screen case which clearly has cracks on them which as we all know was a production flaw. i would appreciate it if anyone could send me a repair receipt, hopefully i can strong arm them into fixing my macbook. happy new year

hi,

anychance i could get a scanned copy of the repair receipt. i paid some seriou amoount of money for my macbook unibody only to have this cracks appear out of the blue. i called apple and they were onlyy willing to replace the bottom cover but not the screen case which clearly has cracks on them which as we all know was a production flaw. i would appreciate it if anyone could send me a repair receipt, hopefully i can strong arm them into fixing my macbook. happy new year

i had the same problem on my macbook mid 2009. I went to the local store and they said that it was my fault!?

I HAD IT ON MY DESK AND I DID NOT MOVE IT FROM THERE!

i will call apple care to see what they say...

have a happy new year!

Hello,

I also have the cracks at the hinge on my late 2009 macbook unibody.

I will try to get it fixed. I am in Portugal, so the process might be a bit different here.

If anyone who got it repaired for free lately can send me a receipt so I can pressure my service centre here, it would really help.

goncalo.dourado@icloud.com

Please help me out.

Thank you.

Best wishes!

The exact same thing that has happened to me, i havent called apple, but i wanna see if they will cover this type of stuff.

Hello,

just to let you know.

I took my Macbook to an Apple Authorized Service Center to have it fixed about the cracks.

Apple Authorized the repair and the whole LCD assembly was replaced, cost free on the 25th January 2013.

So Apple is still fixing the issue.

Regards!

I just called Apple care in Spain and they told me they can not replace the cover for free. They told me to go to the Apple Store and ask for the estimate cost of the replacement, so I'm afraid it won't be for free :-/

I would thank if anyone could send the repair receipe to julianaka @ gmail.com Thanks!!

Yesterday I took my macbook unibody late 2009 to an apple store and they told the can't repair it for free. I asked them for a budget and they told me it cost almost 300 euros! 😮 I'm very disapointed with this issue, I can't understand why some Apple stores repairs that for free and other don't. Help!! 😢

I think there is a flaw in the design that nobody wants to admit specially Apple. My 9 months old MacBook Pro glass just cracked without any imact or misuse. It is hard to believe that glass cracks by itself, but let's face it, these computers and their components are not Swiss quality and are made in China. So, it really gets me when someone just assumes you are not truthful when you tell them the screen just cracked by itself.