Installed 10.6.3 and now Photoshop CS3 won't open

10.6.3 and Photoshop CS3 play fine on my MacBook Pro too! Also fired up fine on the first try.

Mark

I have got similar experience:

iMac:
*ever since I upgraded to 10.6.3 I needed to re-register every 3rd party software (also Aperture). My guess is that this might be the root cause also for CS3 to crash.

MBP
* no problem with 3rd party software after upgrade to 10.6.3

Is there a location where all the software register information is being stored?

We've clearly got a specific configuration problem then, but not an uncommon one:

My full machine specs are:

Model Name: iMac
Model Identifier: iMac8,1
Processor Name: Intel Core 2 Duo
Processor Speed: 3,06 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 2 GB
Bus Speed: 1,07 GHz
Boot ROM Version: IM81.00C1.B00
SMC Version (system): 1.30f1

... and I've got NVIDIA GeForce 8800 GS in there too.

I've dumped prefs and all plugins, and I'm still getting the problem. That it seems to be effecting the complete creative suite for those effected, must mean it's some sort of core technology that's conflicting.

How do Apple usually handle these problems? Can we expect a fix/patch in the short term, or is rolling back to 6.2 really the only option?

A suggestion for those having problems running CS3 with 10.6.3... Try deleting the com.adobe.Photoshop.plist file.

Path: User/Library/Preferences/com.adobe.Photoshop.plist

Move that plist file out of the Preferences folder to your desktop and then attempt to launch Photoshop again. Might work. If it doesn't, you simply put the plist file back in Preferences.

Photoshop creates a new plist file when it launches and doesn't see an existing one. Maybe for some of you the existing ones are corrupted? I've had a plist file cause problem with other apps in the past and moving/deleting the file fixed the problem.

Mark

David Perkins1 wrote:
We've clearly got a specific configuration problem then, but not an uncommon one:

My full machine specs are:

Model Name: iMac
Model Identifier: iMac8,1
Processor Name: Intel Core 2 Duo
Processor Speed: 3,06 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 2 GB
Bus Speed: 1,07 GHz
Boot ROM Version: IM81.00C1.B00
SMC Version (system): 1.30f1

... and I've got NVIDIA GeForce 8800 GS in there too.

I've dumped prefs and all plugins, and I'm still getting the problem. That it seems to be effecting the complete creative suite for those effected, must mean it's some sort of core technology that's conflicting.

How do Apple usually handle these problems? Can we expect a fix/patch in the short term, or is rolling back to 6.2 really the only option?

For what it's worth, I do not own the entire Adobe CS3 Creative Suite. Just Photoshop CS3.

Mark

Hi Everybody,

got the same **** problems!
Aperture asked for the serial number and CS3 is ****** up.

- Device Central CS3 is crashing instantly
- Illustrator, InDesign and Photoshop CS3 are crashing after initialisation
- STRANGE: Bridge CS3 and Acrobat 8 Professional are crashing after a while of usage

Deleting preference-files doesn't help.

????????

I'm having the same problem as well. Photoshop CS3 and Bridge crashes after 5 seconds after launching.

I've tried deleting the plist and turning off Version Cue. Still a no go. I'm currently dowloading the combo update and will reinstall. I hope that will fix it.

Otherwise, might have to downgrade the updates.

Sigh

Same problem here. No time to trouble shoot this!

Just switching to Gimp. Wish I hadn´t upgraded to 10.6.3!

Does anyone want to post relevant details from Console.app ("All Messages" or "crash logs") that might explain what Adobe's problem is?

Try this....

According to: http://forums.whirlpool.net.au/forum-replies-archive.cfm/1075304.html

After many hours of research on this issue, I deleted the Library/Preferences/FLEXnet Publisher/FLEXnet folder, rebooted, repaired permissions, started PS, re-entered the serial, and bingo.

deleting the FLEXnet folder, rebooting and repairing rights once again did not help.
At least I got the chance to send a bug report to Adobe.
Anyway, CS3 is out of support with 10.6.
Once again I feel like being in customers' nowhere land. It's nobody's responsibilty or fault but the customer takes it all. 😟

Sounded good, but no joy here. In fact the app crashes a lot sooner now. 😟

At least people are plugging away at the problem, and if it worked for one guy, there's got to be a connection.

etresoft, you fixed it for me!

I deleted the FLEXnet Publisher folder in Library->Preferences and then when I started Photoshop I was asked for the serial. After entering the serial PShop quit just as it did before and I thought all was lost. So I launched it again and then I was asked to register. After that, everything is working normally again. The FLEXNET files must be interfering with the software registration/validation.

To be clear, before this, I did uninstalled CS3 and deleted all prefs and library files, did an archive install of Snow Leopard, then did a combo upgrade to 10.6.3, cleaned out caches, validated and repaired/removed fonts, repaired permissions... and it made no difference. Total waste of my time.

The FLEXNET fix worked, and now I have CS3 running under 10.6.3. Hope others can get a result with this. : )

Full crash report from the Adobe crash log:

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport version="1.1" crVersion="2.5.0.02272007" applicationName="Photoshop" applicationVersion="10.0.1" build="10.0.1 &#40;10.0.1x20071012 [20071012.r.1644 2007/10/12&#58;09&#58;30&#58;00 cutoff; r branch]&#41;, ©1990-2007 Adobe Systems Incorporated">
<time year="2010" month="3" day="31" hour="13" minute="51" second="0" />
<user guid="3DD8E5CC-A99F-4791-968C-76D63013E71C" />
<system platform="macintosh" osversion="10.6.3" applicationlanguage="en" userlanguage="en-GB" oslanguage="en_BE" ram="2048MB" machine="i386" model="iMac8,1" cpuCount="2" cpuFreq="3060MHz" busFreq="1064MHz" />
<crash exception="Read Only Memory Exception" instruction="0556b70f">
<backtrace crashedThread="0">
<thread index="0">
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</backtrace>
<registerSet>
<register name="CS" value="0x00000017"/>
<register name="DS" value="0x0000001f"/>
<register name="SS" value="0x0000001f"/>
<register name="ES" value="0x0000001f"/>
<register name="FS" value="0000000000"/>
<register name="GS" value="0x00000037"/>
<register name="EFLAGS" value="0x00010282"/>
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</crash>

Also, take a look at this page on Adobe's site outlining steps to remove the FlexNet folder and repair your software registration.

http://kb2.adobe.com/cps/512/cpsid_51260.html