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Level 1

0 points

Installed 10.6.3 and now Photoshop CS3 won't open

Ever since I upgraded to Snow Leopard, Photoshop CS3 hasn't been the same. Whether it is the OS or the new drivers to manage my printer and my scanner, I don't know.

Today, I had been working on Photoshop all day and at some point the computer got slow and it told me it had a software update. I decided to save everything I was doing, quit Photoshop and install Mac OS 10.6.3 hoping it was the answer to all the glitches.

Instead, Photoshop won't open at all anymore. I have restarted, shut down, repaired permissions, reinstalled the program, updated everything and it still won't open. It's the only program affected from my design suite as far as I can tell, but it's also the one I use the most!

Any help would be greatly appreciated.

iMac intel late 2007, 10.6.3

Posted on Mar 29, 2010 10:13 PM

215 replies

Moich

Level 2

480 points

Mar 30, 2010 1:29 PM in response to Shanan

Found this on the Adobe forum for those who can't install CS3
http://forums.adobe.com/thread/547782?tstart=30
May be of help
M.

Mar 30, 2010 1:48 PM in response to polarcoco

First Generation Mac Pro,
CS 3 quites on start up and Aperture needs a serial number again.
This time Apple screwed up - take away Adobes CS and the machine becomes obsolete.

Mar 30, 2010 1:53 PM in response to Community User

Same problem. Aperture needed a serial number and all of the CS3 aps quit on start up (they all make it to the recent files screen before the quit(. Someone mentioned running Applejack in single-user mode - did that with no positive result. Otherwise, everything seems hunky dory.

Mar 30, 2010 2:23 PM in response to polarcoco

OK, did another disk permission repair and no matter how often I do it, I get the following massage:

Permissions differ on "usr/share/derby", should be drwxr-xr-x , they are lrwxr-xr-x .
Repaired "usr/share/derby".
Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.
Permissions differ on "private/etc/resolv.conf", should be lrwxr-xr-x , they are -rwxr-xr-x .
Repaired "private/etc/resolv.conf".

Anyone knows what that is, or why it says it repaired it, but didn't?
Every time I do a permission repair, the massage stays the same.
Cheers
Chris

Mar 30, 2010 2:33 PM in response to Community User

Mine has been saying this for quite a while, except for the last 2 lines

Shanan

Level 1

0 points

Mar 30, 2010 2:55 PM in response to Moich

Moich, "will not install" means that the installer fails out at the end of the install process with "component failed to install" error messages for 6 of the 10 components. After the last post, I got on the phone with Adobe support and did an install in safe mode, after deleting all records of Adobe products on the machine. Same errors, so likely not an error with fonts, profiles, or 3rd party. Now trying the install-from-HD trick mentioned above.

Mar 30, 2010 3:10 PM in response to polarcoco

All CS3 apps quit on launch for me.

Spent some time on the phone with Adobe. No luck.

Tried all things suggested in this thread, including reinstalling CS3. No luck.

Had to reinstall Snow Leopard to get back in business. Looking forward to a fix, because 10.6.3 was cooking, otherwise.

Mar 30, 2010 3:17 PM in response to polarcoco

Any easy way to downgrade to 10.6.2 - or do I have to go to my (unfortunately weekly) backups?
Thanks

isabel23

Level 1

0 points

Mar 30, 2010 3:29 PM in response to Community User

The same thing happened to me, where I installed 10.6.3 and now all my Adobe software crashes when it tries to launch. I uninstalled everything and reinstalled (still doesn't work), then looked online and saw this thread.

I'm not sure if it's better to revert to my last backup on time machine or to reinstall Leopard from the disc.

Mar 30, 2010 4:03 PM in response to killydoon

In relation to Aperture. After I put in the Aperture 3 upgrade serial number and the Aperture 2 serial number, Aperture decided it had to upgrade my whole library (11,000+ images). So, I've been waiting for it to finish for the last couple hours and unable to do any actual work. CS 3 won't open and Aperture is busy converting an already convert library. Back to Scrabble.

Mar 30, 2010 4:33 PM in response to killydoon

Well, I just did a downgrade to 10.6.2
For everyone who doesn't know how to do that (I didn't until an hour ago):
Just start your instal disk for 10.6 and instal the system again. Took about 45 minutes. You are back to 10.6 and need to instal the upgrade to 10.6.2 and the security update from January.
Everything is back to normal. All CS3 Apps work normal, Aperture and Shake know their serial numbers and I didn't notice ANY changes to before the update to 10.6.3
I'll leave it at 10.6.2 and get some work done - this stupid update took more than 3 hours out of my work time!
Cheers
Chris

Mar 30, 2010 4:39 PM in response to Community User

Thanks Chris. I'm about to do the same.

Mar 30, 2010 5:04 PM in response to Vlade Divac

ARGH. I just tried reinstalling 10.6 but I received an error message:

"Mac OS X cannot be installed on this computer. This disc requires that Mac OS X 10.5 or later already be installed on your computer."

Huh? I'm already running 10.6.3 so I'm not sure what this is about. Any help? I'm using the Upgrade DVD from when I upgraded from 10.5.

Mar 30, 2010 10:57 PM in response to crazynd

Hi - does this problem affect PS Elements as well?
Just deciding whether to update to 10.6.3 but if I can't use PSE with it then there's not much point.

Mar 30, 2010 11:51 PM in response to blubery

I've got 10.6.3 and Photoshop CS3 running just fine on my Mac Pro. No issues whatsoever. Photoshop CS3 fired up first try after installing 10.6.3.

I'm installing 10.6.3 on my MacBook Pro right now. I'll see if Photoshop CS3 works fine on it too.

Mark

Installed 10.6.3 and now Photoshop CS3 won't open