24" iMac Screen Freezes since 10.6.3 update - pls help!

I don't know if this is just coincidence or not, but since updating my iMac to 10.6.3 it keeps on crashing. On 3 separate occasions today, whilst using my Mac the screen has gone completely black with thin white lines down it.....see pic below:

http://picasaweb.google.com/lh/photo/6SYzhCgVYEU5TBKqRfOQ1Q?feat=directlink

The fans and hard disk are still running but it will not respond to any keyboard or mouse presses - I simply have to turn it off by holding the power button in.
It will then restart as usual.

Anyone got any ideas? Do you think that if I was to re-install Mac OS X from my original install disk it could solve the issue?

Thanks

Darren

24" intel imac 2.8Ghz, Mac OS X (10.6.3)

Posted on Mar 31, 2010 2:43 PM

Reply
1,804 replies

Apr 19, 2012 2:48 PM in response to goskip40

As reported in an earlier part of this thread. I have ordered a new GPU (at a cost of £134) having been stuck on 10.6.2 for well over a year.


I decided to upgrade anyway to 10.6.7 but then iLife11 would not install due to a license issue (bug). This is resolved in 10.6.8 which I am now running at.


The system ran fine for a few days but then the hangs returned, I did read that the Kext fix does not work on 10.6.8 so I am stuck here now. I have had one lock up every couple of days or so. Seems far more likely to lock up if the system has been used for longer (heat?).


This weekend it is going in for the GPU replacement which I am hoping will fix the problem, especially as this is at my own expense and my current iMac does not seemingly have a hardware issue!

Apr 20, 2012 12:52 PM in response to goskip40

Just to give you reassurance, goskip40, I also have an iMac 8,1 (with ATI Radeon HD 2600 Pro) running 10.6.8 in 64-bit mode with the kext fix, and it has worked fine for me. I think the only real downside is that whenever you (or someone else) upgrades OS X, you have to re-apply the kext fix.


(I do have a problem where the screensaver won't always start when it should, but I don't think it's related to the kext fix or anything.)


Good luck!

Apr 20, 2012 1:30 PM in response to Brian from VA

Many thanks indeed Brian (and TK111). I am tempted to do this. The other day I dropped the Kext files to my desktop in readiness and then found the bit in the thread about issues with running on 10.6.8


As mentioned I am on an 8,1 system. Have you guys set your systems to boot into 64bit mode by default? Just wondering if the system is likely to panic if it defaults back into 32 bit mode. I guess at that point you can reboot back into 64 bit.


Many thanks again - it is appreciated.!

Apr 21, 2012 1:25 PM in response to goskip40

Having done the kext fix originally back in early 2011, going to 10.6.6 and having NO freeze ups since then, I decided to move on to 10.6.8 today. I made a very serious error in not checking whether my 8,1 iMac was 32 bit or 64 bit before changing the kext files, which I had saved in a folder from the previous time. So when I rebooted after using kext helper to change the files I got the grayed out screen telling me to restart which I did and it reappeared every time I tried to restart...I though I was screwed.


My solution was to reboot using my original 10.6.1 disc and with that I was able to use my back up mirrored hard drive to start up from. When I got in to that I was able to then get into the internal hard drive and go to the terminal program in utilities and type in the code to switch my computer to 64 bit, which I found online. After that all has been well. What a relief.


I had been holding off and it was only this week that I finally saw enough evidence from forum posters to convince me that the move to 10.6.8 had been totally successful for them. Next upgrade will be to Lion. Not for while though.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

24" iMac Screen Freezes since 10.6.3 update - pls help!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.