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Level 1

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iPad Video App crashing

I just sync'd the movies in my itunes with the ipad and now whenever I tried to open the movies app, the screen will go black as if trying to load the app and then drop back to the home screen after a couple of seconds. I removed all videos and tried it again with the same result. It appears that the app has become completely broken.

Anyone else have this happen?

32 GB iPad wifi, Mac OS X (10.5.8)

Posted on Apr 4, 2010 1:06 PM

43 replies

Jan 21, 2011 10:57 PM in response to sfjrb

There are a variety of other things you can do which might work just as quickly and save your layouts and settings. Two of the most common are

a. Play any video content in iPod that's not the one that Videos was playing when it froze up. If needed, download and run a short video podcast. Videos will usually come back to life.

b. Exit Videos to Home, then double tap Home for Recents. Quit Videos in the Recents tray and normal play will often then resume.

Several of the available Resets, up to and including the general system (or 'hard') Reset will also work.

Krys01

Level 1

0 points

Mar 26, 2011 3:44 PM in response to Crumpet Kate

thank you Crumpet Kate!! searching for the video and playing it unlocked the app! saved me from a reset!! I think the problem is with certain videos, they lock up the video app. if a certain video won't go, try another that you know will play and that should do the trick unless you have some other issue

(iOS 4.3)

Jun 25, 2011 3:16 PM in response to Woji

Thank you crumpet Kate. Searching for another video freeded up app. This is s really annoying issues as i was traveling and had no computer with me. I Expect apps to crash on other devices but on iPad. Apple you need to fix this bug.

Jul 20, 2011 10:54 AM in response to Crumpet Kate

Thank you, your solution worked for me!

Rich2084

Level 1

0 points

Sep 1, 2011 2:51 PM in response to Crumpet Kate

Thanks crumpet Kate , this worked for me .. Had black screen on videos app ... Much simpler than any sort of reset!

Sep 8, 2011 10:14 PM in response to Woji

Thanks Crumpet you've made my day!!

This is when we say "Why I didn't think on that? was simple!!

Thanks for avoid the reset thing!!

🙂

Nov 16, 2011 2:23 AM in response to sfjrb

Bloody Brilliant!!! Many thanks

May 5, 2012 1:16 AM in response to criswell50

I had an issue that my video app got stuck in black screen which had happened before when I would close the Ipad2 with the smart cover while the video was running. However normally after 1-3 reboots the app would be normaly functioning again. However this time even after rebooting many times the app kept the same condition. I also found out that I cannot remove the app like others as it is a preinstalled app. There was no way for me delete the videofiles so I start looking here. Although I had no confidence in this soltion of Chrisswell50, I was desparate enough to give it a try. What a surprise when I transfered my purchases (only apps/music so no video) the video app was working correctly and even was paused on the spot where I left the podcast when I closed the Ipad.

SO THIS WAS THE SOLUTIONS THAT SOLVED MY PROBLEM

May 5, 2012 1:27 AM in response to Crumpet Kate

Dear Jate, how do you search on your Ipad ? I have not seen anything until now that I could use to search my ipad, thanks Hedzer

lalalab

Level 1

4 points

Nov 30, 2012 10:54 AM in response to Woji

Though these posts are quite old, the problem hasn't been really solved by apple yet. My new IPad3 has the same problem. The solution is quite simple however:

Connect your iPad to your computer
remove the suspicious film from the list
synchronise your iPad
check your video app for correct working
check whether the film plays OK in iTunes
add the film again
synchronise

If this dousn't the trick, untick the synchronisation check box for films at the first synchronisation.

Jan 2, 2013 11:46 PM in response to Crumpet Kate

Thanks to Crumpet Kate! (No need to reset settings!!!)

Searched for a video, played it, closed it, opened videos (app crashes), relaunch and all back to normal!

Mar 4, 2013 7:56 AM in response to Woji

AVS Media Player solves the issue. just download the app for free. You have to change the audio to be sent to AirPlay besides the normal AirPlay icon but it plays mounted disks, DVDs, and vid files just fine. Hopefully Apple fixes the issue but it is at least a workaround.

This is MacBookPro to AppleTV by the way

T123J

Level 1

0 points

Apr 7, 2013 4:36 PM in response to haikuty

Had the same problem. Started about 1-2 weeks ago. Crashes repeatedly after one second. When I updated the security issues with IOS6 that people could gain access to some info without pass code it solved the problem. I didn't have to transfer purchases to another computer. Just update.

iPad Video App crashing