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philipkd Author

Level 1

62 points

iTunes Password Input keeps popping up

I keep seeing a pop-up asking me for my iTunes password.

Anybody else have this problem or know why this would happen?

Posted on Apr 5, 2010 8:55 PM

Best reply

acvictoria

Level 1

4 points

Posted on Apr 28, 2017 10:22 PM

Got an iPh 7 a few days ago, and now this irritating pop-up message from iTunes or iCloud or iTunes store asking me to log-in every second I cannot use my phone as I cannot do anything except cancel that message.

After reading various blogs and posts, and rebooting, restarting, signing in and out of iTunes and creating new accounts and all that, I realised the message pop ups only happened when I restored my phone from a previous back up (which did NOT have the problem). It did not happen when I set my phone as a NEW phone.

That was no good to me as I needed all my contacts etc.

Finally today, a solution (fingers crossed but that annoying message hasn't appeared in 2 hours):

Settings > General > Reset > Reset All Settings (the very top option).

I do not know if resetting network options etc will work but I wasn't willing to take the risk anymore.

I lost my settings for alarms, ring tones, etc, but I still have all my messages, contacts, photos, apps and all.

I know some fixes help only some gadgets. This (hopefully) worked for mine.

View in context

28 replies

philipkd Author

Level 1

62 points

Apr 8, 2010 11:36 PM in response to philipkd

See my response. It fixed it for me.

Ardail

Level 1

0 points

Apr 29, 2010 10:19 AM in response to philipkd

Thanks @Phillpkd for your post, but this is not the fix for everyone.

When I first got my iPad I never had this problem, until I contacted Apple support about my iTunes account. I told Apple that my iTunes on my new system did not down load all my purchased music from the iTunes store. Apples reply was that I needed to backup my file from my old system and import it to the new system.

I told them that could not be done the old system is no longer around. Besides I thought that all my purchased music would download to the new system once I authorized it. Apple saide "No, it will not" what Apple did was they reset my downloads so that they would download again. However they did tell me that I may not get all my downloads "purchased" music, anything they no longer carie that I purchased will not download.

So Apple reset my account and everything downloade. After the reset is when the problem started. I know that not everyone has had iTunes reset like I did. I think it is a problem with the iTunes verification and authorization for the iPad.

The iPad is performing random checks on the iTunes store for updates to apps and it is being challenged every time. This is my theory for all of us that are not seeing the same thing that Phillpkd is.

Ardail Smith
Sent from my iPad

Jun 16, 2010 1:46 PM in response to Ardail

I believe the problem is definitely not fully download an app. I ran into an app that I tried downloading last week from my 3g mode. I believe it was the tap tap radiation. Initially it started working than it asked me to go to wi-fi or to connect my ipad and download through itunes directly. I believe the problem was it was tap tap radiation which is 20.2 mb and the ipad on 3g won't allow downloading more than 20mb... I initially had the problem that the app was stuck on my screen and I eventually reset the ipad and it disappeared. Now I get the itunes password request all the time. I will try to download the app from wi-fi or direct from my laptop later today and hopefully this password request disappears. Annoying when opening a book or app!

Jul 4, 2010 12:10 PM in response to philipkd

MY FIX. I put in my itunes password average 20 times per use of ipad. Heres what fixed it. Settings to "store" hit "MY ACCOUNT" and press APPLE ID. Your login/password will drop down, put the curser behind the password which is ******* then x it all out completely empty and reenter, same for next line, make sure you DONE your way out. Works ever time. This os is so stupid, always look for the stupid fix.

Sep 17, 2012 2:34 PM in response to philipkd

People who still have this problem:

The itunes password window keeps 'popping up' because you have a paused download in the app store or itunes store.

I had the same problem, and then I remembered I paused a video download in the itunes store a few days before.

Just go into both stores, and check the downloads (categorised in the 'More' tab) either continue the download or stop it.

Hope this helps! :)

Oct 21, 2012 10:14 PM in response to tylerzander

I don't have anything to download, paused or otherwise, on my nor my daughters iPads. The prompt seems to pop up randomly, but frequently within certain apps and the AppStore for sure. I haven't tried any of the other solutions suggested yet, but I do know about the downloads.

Peekakiu

Level 1

0 points

Nov 18, 2012 10:07 PM in response to philipkd

I tried this and it worked.

Press the home button and the on/off button simultaneously. Hold it until you see the apple logo.

This is to reboot the phone but your settings and apps will remain unchanged.

Thereafter, my phone has stopped asking me for my Apple Id login.

Jun 2, 2014 4:07 PM in response to philipkd

For me, the solution was to go to Safari > Preferences > Privacy, and change "Block cookies and other website data" from "Always" to "From third parties and advertisers."

Nov 16, 2014 12:09 PM in response to philipkd

Well, it is 2014 and I am still having this issue. So much for Apple employees working on this glitch. Every time I open iTunes on my Mac I am asked for my password four times in a row. I would love for someone at Apple to address this.

Mar 26, 2015 12:42 PM in response to shopper14

I also had iTunes asking me three times in a row for my password even if I entered it earlier. I had this problem for a while (since Mavericks I think), but I just noticed that if I empty all the albums from my Wishlist, the problem disappears. Hope it can help!

LBlush

Level 1

4 points

Feb 3, 2017 8:02 AM in response to Marc Chow

You are right! App was not fully downloaded.

HD29

Level 1

4 points

Jul 25, 2017 12:36 PM in response to acvictoria

It worked for my Iphone 6s after several other solutions recommended!!!!!

Sep 16, 2017 6:20 PM in response to acvictoria

You have no idea how happy I am right now. What a royal pain. This solution has solved my problems. You do need to go and reset your ring-tones, alarms and basics but nothing major lost. THANK YOU!

iTunes Password Input keeps popping up