iPad vs Syncing Mail

I have been in computers a very long time (before Lisa time) and the transitions to today have been sometimes troublesome. I like the iPad but it also has been troublesome. The remaining problems for me is syncing mail and eBook readers. eBook is another time thing.

I wish to use Apple's Mail. Using iTune (9.1) and attempting to sync mail does not work. It, Sync Mail, simply is not selectable. Going to MobilMe doesn't seem to work either. The manual says iTune syncing mail, etc., will work but does not instruct what or how to do it if syncing mail does not function.

I have tried to set up a mail account on the iPad using my ISP mail account but that does not work either. The ISP does not recognize the input. There does not seem to be a location to insert my ISP IP addresses.

One other person seems to have an identical problem.

I realize this is a bit early but can anyone help?

Bud

Mac Book Pro and 7 Other Mac's, Mac OS X (10.6.2)

Posted on Apr 6, 2010 6:24 AM

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37 replies

Apr 6, 2010 9:21 AM in response to Allan Sampson

I have this sneaking suspicion that ntelos is allied with Verizon and thats the source of the problem - having waded through their mobile support area, I can only find support from BES, Gmail and Exchange on their handsets. No mention of IMAP or POP3. Its possible they do not allow access to mail servers other than by webmail ? There are others which are this strict I hear.

Apr 6, 2010 10:03 AM in response to Bud Willner

And I assume your MobileMe account works with the iPad's Mail application?

The account settings for each email account are completely separate from one another. Being able to access one email account has no bearing on being able to access a different email account.

There is no syncing with a POP account. If Ntelos is your internet service provider, I'm not sure why you unable to create and access the account with the iPad's Mail application. If you are accessing the account with the Mail.app on your Mac, the account settings should be the same with the iPad's Mail application as used with the Mail.app on your Mac.

Apr 6, 2010 10:43 AM in response to Allan Sampson

I didn't explain it very well. Sorry.

All of the sudden, I could no receive or send mail fro the computer l was working with on this posting.

I heard my iPad chime and I had 3 incoming mail in my mail inbox. I still cannot send from the iPad but if I select the Apple link, I get to this spot/posting.

I have attempted to re-establish my mail on my regular computer. No luck.

Bud

Apr 6, 2010 11:05 AM in response to Bud Willner

All of the sudden, I could no receive or send mail fro the computer l was working with on this posting.


With your MobileMe account, or with your Ntelos account?

With a POP account, it is not possible for two email clients to access the incoming mail server at the same time. If one email client is checking the incoming mail server for new messages and/or downloading new messages from the server when another email client attempts to do the same, the 2nd email client will be temporarily locked out by the incoming mail server. Only one email client at a time can access the incoming mail server with a POP account.

The same does not apply with an IMAP account. A MobileMe account is accessed as an IMAP account with the Mail.app on your Mac and with the iPod's Mail application.

Apr 6, 2010 11:30 AM in response to Bud Willner

You're welcome.

Are you unable to send with your MobileMe account, or with your Ntelos account, or with both?

A MobileMe account has an authenticated SMTP server. Most, if not all internet service providers block the use of SMTP servers that are outside of their network or not provided by the ISP being used for your internet connection at the time unless the SMTP server is authenticated. I've never had any problems sending with my MobileMe account (former .Mac account) regardless the ISP being used for my internet connection at the time since the SMTP server is authenticated. This applies with each iPhone I've used over the last nearly 3 years now.

Is the sending problem with your Ntelos account only? You shouldn't have any problems sending with your Ntelos account when connected to the internet via Ntelos if Ntelos is your ISP - not unless there is a problem with the account's SMTP server settings.

Apr 6, 2010 1:03 PM in response to Allan Sampson

Thanks Allan. I hope I am not causing you a problem since I can't solve the problem, so mental tickers do help.

There doesn't seem to be a problem sending from MobileMe except it takes one heck of a long time (4 minutes for 2 messages each containing 4 words). Ntelos. outgoing mail is the problem.

Of course, if I am away from home and work mail, I have no way of syncing what I received and sent with my main computer. This wold be vitally important if legal affairs were at stake.

I could, of course, keep message in & out on the web page server until I return.

It would please me no end to have the mail server I presently use on the iPad.

Bud

Apr 6, 2010 1:16 PM in response to Bud Willner

Of course, if I am away from home and work mail, I have no way of syncing what I received and sent with my main computer. This wold be vitally important if legal affairs were at stake.


Email account mailboxes and messages are not included with the iTunes sync process, which isn't required with an IMAP account such as your MobileMe account. All server stored mailboxes with an IMAP account are kept synchronized with the server automatically with each email client used to access the account as long as you have internet access.

With a POP account, all new messages received at the incoming mail server are downloaded by the email client used to access the account. No mailboxes and messages with a POP account are kept synchronized. Although it is possible to access a POP account with more than one email client, a POP account is designed to be accessed with a single email client only. An IMAP account is specifically designed to be accessed with more than one email client.

Since you are away from home, which internet service provider are you using with your iPad via the available wi-fi network your iPad is connected to? If your POP account does not have an authenticated SMTP server and if the account is provided by your internet service provider used at home and you are connected to another internet service provider at the present time is why you can't send messages with your POP account. The reason you can send with your MobileMe account is because your MobileMe account has an authenticated SMTP server.

You can't use the MobileMe authenticated SMTP server to send messages with any other account. It can be used to send messages with your MobileMe account only.

Apr 8, 2010 5:15 PM in response to Bud Willner

Well, with a lot of help from those that responded to my post and which I sincerely appreciate, I still have not been able to send mail out from my iPad, sync iPad mail with MobileMe, nor sync mail using iTune/iPad with the iPad.

I don't doubt there is a way but it seems to allude me. The suggestion provided in this post have been most useful. The suggestions provided in the iPad Users Manual are just a bit evasive. It states thing can be done bit does not provide advanced directions particularly if something doesn't happen as implied. Example: Why does the Sync Mail check box remain non-selectable? The manual states mail can be synced with the computer, set up independently, and via MobileMe. It doesn't happen. It's hard to guess what I'm doing wrong.

I would like additional help on this if possible.

Bud

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iPad vs Syncing Mail

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