iPad vs Syncing Mail

I have been in computers a very long time (before Lisa time) and the transitions to today have been sometimes troublesome. I like the iPad but it also has been troublesome. The remaining problems for me is syncing mail and eBook readers. eBook is another time thing.

I wish to use Apple's Mail. Using iTune (9.1) and attempting to sync mail does not work. It, Sync Mail, simply is not selectable. Going to MobilMe doesn't seem to work either. The manual says iTune syncing mail, etc., will work but does not instruct what or how to do it if syncing mail does not function.

I have tried to set up a mail account on the iPad using my ISP mail account but that does not work either. The ISP does not recognize the input. There does not seem to be a location to insert my ISP IP addresses.

One other person seems to have an identical problem.

I realize this is a bit early but can anyone help?

Bud

Mac Book Pro and 7 Other Mac's, Mac OS X (10.6.2)

Posted on Apr 6, 2010 6:24 AM

37 replies

Apr 8, 2010 5:30 PM in response to Bud Willner

In one of your previous posts, you indicated you can send mail with your MobileMe account.

If you can receive messages with your MobileMe account, access messages in the account's Inbox mailbox, and access messages in any other server stored mailboxes with your MobileMe account, your MobileMe account is being synced with the server. As already provided, all server stored mailboxes with an IMAP account are kept synchronized with the server automatically when a server stored mailbox is selected.

Not sure why the Sync Mail checkbox remains non-selectable but as already provided, email account mailboxes and messages are not synced via the iTunes sync process. The option for email accounts under the Info tab for your iPhone sync preferences transfers email account settings ONLY from your computer to the iPad's Mail application. If you've already created the account on your iPad, there is no reason to select this. If email account settings for an available email account were transferred from your computer to the iPad's Mail application via the iTunes sync/transfer process, this does not need to remain selected after the email account settings are successfully transferred to the iPad.

Bud Willner Author

Level 2

233 points

Apr 8, 2010 6:28 PM in response to Allan Sampson

Thanks Allan for replying. You have been a great help and hope you are not fustrated with my lack of this nuts and bolts thing going.

First; I got MobileMe out of frustration and so far have not found a need to retain it. This leads to another scenario. If I can't properly set up an outgoing mail account in my iPad then the iPad has very limited use. Second; if, in fact, my mail settings have been transferred to my iPad, I should be able to send out mail from the iPad, MobileMe notwithstanding. This has not happened.

If I were to delete my present email account, then, using iTune/iPad/Sync Mail Account should be accessible for syncing via the check box, correct? Or, if I had some outgoing mail in the Draft box from my earlier attempts, perhaps deleting them and test under any of these newer suggested conditions would allow outgoing mail to be processed, correct?

Thanks again Allan.

Bud

Apr 8, 2010 7:05 PM in response to Bud Willner

You're welcome.

If I can't properly set up an outgoing mail account in my iPad then the iPad has very limited use.

If you can or could send mail with your MobileMe account and you can't with your other account, then something is wrong with the other account settings. This has nothing to do with the iPad itself.

Second; if, in fact, my mail settings have been transferred to my iPad, I should be able to send out mail from the iPad, MobileMe notwithstanding. This has not happened.

But in fact, the email account settings for the other account have not been transferred from your Mac to the iPad via the iTunes sync/transfer based on what you provided. Did you manually create the account with the iPad's Mail application, or did you transfer the account settings as set up with the Mail.app on your Mac via the iTunes sync/transfer process?

Doing the latter does not guarantee the settings will be transferred properly. I've helped others with the iPhone who transferred email account setting via the iTunes sync/transfer process that didn't work properly for whatever reason. This option was deselected under the Info tab followed by deleting and manually recreating the account with the iPhone's Mail application which resolved it.

Is Ntelos your internet service provider at home where you have a wireless network available for internet access with your iPad, or is your Ntelos email account not associated with your internet service provider at home? And I believe you indicated your Ntelos email account has an authenticated SMTP server.

I suggest deleting and manually recreating the account with the iPad's Mail application. If you are accessing your Ntelos email account with the Mail.app on your Mac without any problems sending with the account, try using the same account settings used with the Mail.app on your Mac when manually recreating the account.

Bud Willner Author

Level 2

233 points

Apr 9, 2010 5:44 AM in response to Allan Sampson

Okay, let's go back a bit. Yes,I could send mail via MolbileMe but could not using my regular account.

My IPS is Ntelos at home and I had set up the iPad mail account manually exactly as in my computer. I did not transfer any mail settings from the computer iTune as the Sync Mail Account did not allow the check box to be selected.

Your last paragraph is where my problem is. That is, do you feel that deleting the original iPad mail setup and recreating is the path to follow? Should I try syncing first?

Bud

Jun 3, 2010 7:52 AM in response to Allan Sampson

I did this (I wanted to pull the information from a couple of other email accounts) and it duplicated the mobile me account I had added manually. Oops.

I deleted the second mobile me account and it deleted my contacts and calendars.

This is the inverse (reverse? converse?) of what happened when I set up my iPhone and had duplicate contacts and calendars.

Will they repopulate? I have calendars, contacts and mail syncing turned on on the iPad.

Should I delete all the mail accounts and try again?

Jun 3, 2010 8:38 AM in response to Helen Darmara

Well, I got impatient and just deleted the mobile me account from the iPad and reentered it. That pulled the contacts in again.

Bud Willner Author

Level 2

233 points

Jun 7, 2010 6:55 PM in response to Bud Willner

Well, after all this time, no one has solved the real problem of syncing mail and some of the problems within it. The number of people having this issue is quite high.

I bought a second iPad and have not been able to sync mail on it with two computers just I attempted with my first iPad. Everything else syncs.

Does anyone have a real solution? One that a end user can accomplish would be nice.

I could go to Apple help services but I imagine that all they could do is the normal "Follow Apple procedures" without actually solving the issue for me and a lot of other people.

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iPad vs Syncing Mail