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Fixed my slow iPad Wi-Fi issue, here is what I found...

I believe the iPad may have a issue if the router's QoS (Quality of Service) is enabled. I have a Linksys WRT300N router and when I disabled the QoS my download speed went from ~500Kbps to ~13000Kbps. This QoS setting does is not affecting my iPhone and iPod devices, only the iPad.

I have not experienced any signal issues, so I don't know if this will resolve those issues. I have informed Apple of my findings. QoS is a common feature on many routers, so if you are experiencing Wi-Fi issues please disable QoS in your router and let everybody know if this fixes your problem. Please report back your routers make/model and where to find the QoS setting.

If your were experiencing signal issues and after applying this patch resolves those issues please let everybody know by responding to this thread.

< Edited by Host >

Mini, Mac OS X (10.6.3)

Posted on Apr 12, 2010 1:32 PM

Reply
218 replies

Aug 12, 2012 5:49 PM in response to CM2010

I've got the same problem with my ipad 2 but the trick with disabling QoS in the router as discussed in this thread doesn't do the trick for me. I have a Netgear WNR2000v3 router. I am sitting on a DSL connection so my speed is not dazzling, but still, running speedtest on a wifi connected Windows laptop gives 5 mbit while speedtest on the ipad 2 reports 0.8 mbit. My router has some settings for b/g/n standards and I have tried them all without result.

Anyone have the same issue with Netgear?

Aug 12, 2012 6:48 PM in response to perjar

I never got to dazzling either. 4 mgs (up from 1.5) was a vast improvement, but Netflix still stalled and was never in full HD. I Just dumped Earthlink DSL (lines owned by ATT) and switched to ATT Uverse. 10 mgs, same price. Att just installed fibre in my neighborhood but they won't release that bandwith to Earthlink. Netflix now full HD. No buffering. Same price too.

Aug 20, 2012 8:39 AM in response to cjnjfamily

I have same slow wifi issue with my iPAD2 (3Mbps) while iPhone 4, 4S and new iPAD are running fine with over 20Mbps over the same wifi network. I am using DLink DIR-655 and turning off WMM feature does not help. I tried to reset all settings and content of iPAD2, now it can run at 27Mbps. After restoring all the apps and settings from iTune, it runs with less than 4Mbps again. So I really think it is apps or it's setting affecting the performance. I may need to install apps again one by one to check which one is causing the problem. Any suggestion is welcome.

Aug 22, 2012 3:48 PM in response to CM2010

Just recently I couldn't turn on my laptops wifi without my iPad 2s wifi going out....they were fighting for a wifi connection....I could only connect one wifi device at a time.


I disabled the QoS in my router and now I can connect multiple devices again, plus I'm looking forward to my iPad speed download boost.


It looks like my router was giving way too much priority to my VOIP and my other hard wired connection.


Just wanted to drop this note for anybody else who gets this problem.

Aug 22, 2012 7:31 PM in response to CM2010

I finally relented and bought a brand new Linksys dual band Wireless N Router with QOS for $80 for the Ipad2. I am greatful for this message board and the people that contributed to it and yes, it did fix it. Ebay works great as does everything else. Needless to say I have no faith in Apple, they are no better than windows when it comes to support or fixes to their OS.

Nov 10, 2012 7:41 AM in response to CM2010

Hi Apple,


Can someone please tell me how to fix the 802.11 wireless problems we are having with the devices we purchased from Apple? Our children all love the devices Apple has created. We currently have and IPAD-2, Iphone-4, Iphone 4-s, an Iphone-5, and an Ipod 4th generation.We also have a few windows laptops as well accessing the internet.


our internet connection we use is a verizon MIFI 4510, and all the devices above access the 4G wireless internet.


After several months of trouble-shooting we discovered that whenever the IPOD joins the WIFI network it kills the connection for EVERYONE on the wireless network. I have tested this many times to confirm this.


Our normal download speeds are around 2 meg without the IPOD accessing the WIFI network. Can someone tell me when Apple will fix this or if a new IOS load will fix this issue? I dont have QOS on the Verizon MIFI 4501 4G cellular device so when will Apple have a real fix for IPOD users that want to access the internet and not kill everyones internet connection?


Thanks,

Allan

Nov 10, 2012 7:58 AM in response to alffy

I hate to give you this solution but the one thing that seems to fix it is buying an Apple Airport router. There are other varaious solutions in this thread when working with non-Apple routers too but they don't seem to work for everyone. The only constant I see is that the problem is with Apple but they are not admitting it.

Nov 10, 2012 8:38 AM in response to alffy

alffy wrote:


Hi Apple,


Can someone please tell me how to fix the 802.11 wireless problems we are having with the devices we purchased from Apple? Our children all love the devices Apple has created. We currently have and IPAD-2, Iphone-4, Iphone 4-s, an Iphone-5, and an Ipod 4th generation.We also have a few windows laptops as well accessing the internet.


our internet connection we use is a verizon MIFI 4510, and all the devices above access the 4G wireless internet.


After several months of trouble-shooting we discovered that whenever the IPOD joins the WIFI network it kills the connection for EVERYONE on the wireless network. I have tested this many times to confirm this.


Our normal download speeds are around 2 meg without the IPOD accessing the WIFI network. Can someone tell me when Apple will fix this or if a new IOS load will fix this issue? I dont have QOS on the Verizon MIFI 4501 4G cellular device so when will Apple have a real fix for IPOD users that want to access the internet and not kill everyones internet connection?


Thanks,

Allan


First, you aren't speaking to Apple here. This is a user-to-user technical help forum. There are only other users here.


Second, asking your specific technical question on a long thread is not the best way to get a solution. It would be better to create a new thread specific to your problem.


Some clarifications: Do you mean that all your other Apple devices connect with the exception of the iPod touch 4G? Or that none of the Apple devices connect? Also, what levels of iOS are you using on your Apple devices (latest is iOS 6.0.1).


I believe that there is a maximum limit of 5 devices simultaneously connected to the MiFi 4510. This might be part of your problem.


In any case, if attempting to connect a device to an access point like the MiFi 4510 causes all currently connected devices to lose their connection then this points to a bug in the MiFi 4510 firmware or a configuration problem. This should not happen period.


You might want to check with Verizon to see if there is a firmware update for the 4510.

Fixed my slow iPad Wi-Fi issue, here is what I found...

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