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iPad WiFi in UK.

Much of the discussion here has centered on U.S. users wifi problems. But some iPads must by now have reached these UK shores - so any UK experiences anyone ?

Good, bad, or indifferent ?

Mac Mini, iPhone 3G and 2G, iPod Touch, iPod Nano., Mac OS X (10.6)

Posted on Apr 29, 2010 9:15 AM

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Posted on Apr 30, 2010 1:56 PM

Everything is all good mate. Had mine 2 weeks, I'm on Sky's top package which is pretty slow anyway, will be transferring to virgin's 50meg in July. I use a Time Capsule as a router, so connection is good, and I've got a big house and can take all around it and the connection stays strong.

Hope this helps.
52 replies

May 28, 2010 6:15 AM in response to igmackenzie

YES. I did have lots of entries for a particular Windows 7 PC. Although I gave that a static IP address to stop the HH DHCP issuing out all of the available free addresses some time ago. I've also noticed that if you click on the hyperlinks for entries in Home Network, the hub crashes/reboots instantly.

At any one time, we have 3 laptops, 2 PC's, an iPod and an iPhone all connecting to the HH under WAP2 without any issues.

From an iPad perspective, I've tried everything for zero security up to WAP2 on the iPad/HH, and single (b)/multi channel (b/g/n) and always fail to get a DHCP assigned address. Connecting is easy and always works, signal strength is excellent but seems to drop once the IP address is assigned (or not). Static IP always reads full signal unless I walk too far away.

It sounds like you may know what this is, please enlighten me ...?

May 28, 2010 6:23 AM in response to igmackenzie

igmackenzie wrote:
WEP, eh? Interesting. Why did you change it from WPA2 out of interest?


No real idea... I'm guessing someone around the house originally used WEP because BT suggests on the Home Hub Settings homepage using WEP to avoid connection problems. Out of curiosity (and to see if that might somehow affect usability) I tried switching over to WPA2 and it made no difference.

May 28, 2010 6:26 AM in response to DX7

DX7 wrote:
YES. I did have lots of entries for a particular Windows 7 PC. Although I gave that a static IP address to stop the HH DHCP issuing out all of the available free addresses some time ago. I've also noticed that if you click on the hyperlinks for entries in Home Network, the hub crashes/reboots instantly.

At any one time, we have 3 laptops, 2 PC's, an iPod and an iPhone all connecting to the HH under WAP2 without any issues.

From an iPad perspective, I've tried everything for zero security up to WAP2 on the iPad/HH, and single (b)/multi channel (b/g/n) and always fail to get a DHCP assigned address. Connecting is easy and always works, signal strength is excellent but seems to drop once the IP address is assigned (or not). Static IP always reads full signal unless I walk too far away.

It sounds like you may know what this is, please enlighten me ...?

Well, I don't know the answer, but I had a longish thread going on this on the iPhone and BT forums.
All I know is that I have 2 iPhones, 2 iPod touches, 1 iPad, 1 X-Box, 2 internet radios, 1 wireless printer, 1 Netgear wireless AP, 2 laptops and 3 desktops connected to my HH v2.
In general, everything is OK, but I have issues with 1 of the iPhones and 1 of the Touches. (Funnily enough, I also had an issue with my iPad when I first connected it yesterday - but that seems to have gone away.)
For reasons that I have been unable to explain, with the 2 devices in question, the DHCP leases don't get renewed properly, all the IP addresses get used up and then there are problems with other devices connecting and then there is the old 169.xxx... thing.
I resolved this by going into the HomeNetwork part of the HH, deleting (very tedious!) the hundreds of occurrences of the 2 devices, assigning static IPs within the HH manager and that seems to have solved the problem.
It doesn't explain why this is happening however. I talked to BT and they were - of course - absolutely no help, just saying that they don't support other devices. Their responsibilities end when there is a satisfactory internet service to one computer. (Hardly a surprise!)
I didn't get any useful advice here or on other forums about why this may be happening.
To me, the fact that it only happens with 1 iPhone and 1 iPod suggests that it is something within these devices rather than the router which others have tried to blame.
But, the bottom line is, I don't know.
Any ideas on this?

May 28, 2010 10:51 AM in response to igmackenzie

Theres clearly something going on with the BT HH router, I'm convinced of that.

I only have 1 iPod and 1 iPhone running, but running without issue. I think the important thing is that my iPad doesn't even appear on the Home Network settings when using DHCP, it simply doesn't get serviced by the DHCP server and, before you ask, there are lots of addresses left and no duplicate IP's on the network, plus, in my case, the multiple DHCP lease problem was with a Windows 7 PC not an Apple device. Although the problem itself appears common to both of us.

Perhaps the Apples do something that consequently screws up DHCP for other devices in some way, or maybe its a HH bug that manifests itself when a random number of devices are connected.

If I can find time, I'm going to play with this over the weekend and see if I can find a common pattern or hopefully replicate the problem in some meaningful way.

May 28, 2010 11:50 AM in response to DX7

I'll be very interested to hear the results of your weekend testing. I've not been able to work out why it happens to only certain devices, and I've spent a lot of time on it!
Hopefully you'll work something out that I've missed.
To delete the device just go to Settings/Advanced/HomeNetwork, click on the entry and select delete.
Since I deleted several dozens entries for my Netgear AP earlier today, another 20 entries have appeared for it! (and that is with setting it to 'always assign this IP' in the HH manager.)
When you look at the DHCP Table, you'll see the the leases have all expired. They are obviously not being renewed correctly. It's all weird because the HH is set to renew after 24 hours, which for most devices it does OK.
Anyway, good luck, and please let us know the results of your findings.

May 30, 2010 12:19 AM in response to markkcurtis

I have the wifi 64gb model working on an old linksys router. It has working well on WEP.
The wifi signal fluctuates at times but I have never lost connection or suffered from slow down.

the only proble I have had is the pad sometimes registers actions when I have not touched e screen. When this happens it stops me doing some of the things i want to do as it is registering actions the do not exist. Anyone else had this problem?
apple care said to try a restore, failing that they will arrange an appointment for a replacement. Am a bit worried now as I don't want a replacement that will have wifi issues. At the sometime I love this device and want one that doesn't randomly develop it's own mind.

Will have to take the risk.

May 30, 2010 4:34 AM in response to TerryR2

Very interested in your settings mate, i have sky too, so this would be clear proof if we even needed any that the iPad is at fault, and settings are pretty irrelevant, as we both have same provider, and same router.
Have we even seen anyone on here who had a problem got it cured 100% with any suggestions here?
because so far my wifi dealings have been a nightmare, iPad itself is great, but had to enter password on 3 occasions already.
Yes I have changed the wifi , although not the wpa2 yet, but having read above it made no difference, not sure if it's worth it.

What I will say, I have numerous other hardware including my MacBook that sizes an inch from me, and even records my weekly podcast on the same wifi network.

So guys something is clearly wrong, and to be honest for a 400 quid device, irrespective of how most folks are doing, some are not, and this should be addressed , and pretty dam quick as well.

So anymore suggestions, personally I think it isn't worth it, it just doesn't make sense that most folks work perfect and flawlessly and yet others clearly have problems.


So exactly what is the official stance?, because something needs doing for us who are clearly suffering.

Message was edited by: tozol

Message was edited by: tozol

Message was edited by: tozol

May 30, 2010 9:42 AM in response to tozol

I have Sky too, and it is on the defaults (WPA-PSK). before that though, I was using my Belkin Wireless N. I tried all the suggested fixes, to no avail. In the end I re-enabled the wifi on my sky router and used that- and all is fine.

I think you're right that it's an Apple problem. My iPhone was similarly dodgy but I guess it never matter quite as much as it does with an iPad. However, I know they're working hard on fixing it- they emailed me directly after I had put a post on this forum, and I was only too happy to send them details of my setup.

May 30, 2010 10:25 AM in response to Dan Mitchell1

I have been using my new iPad at home on g & n Apple networks without problems for two days with O2 as my ISP. However, when I went to my Golf Club yesterday to show it off (had an admiring crowd of 10 or 12), I was embarrassed to find that Google Maps could not locate me (I had signed on to the Club's WiFi network and it seemed to be working). I tried SpeedTest but it wasn't transferring any data. Tried to load a Safari page, but no luck. It then dawned on me that I had "The WiFi Problem".

I surreptitiously checked that my iPhone was working OK, and it was. I excused the iPad with some weasel words about the Club's router maybe requiring a reboot, and beat a hasty retreat!

I will test it again, privately, sometime with Manual HTTP Proxy set as has been suggested elsewhere.

Are there any other threads with helpful tips?

Thanks
John

PS I posted the above on some other thread which had more than 45 pages based on early US experience.
Since then I've tested the iPad on a Sky service which used a Sky router. Although it looked as if I had a connection, no pages loaded during a short trial. Connection was dropped and signal strength varied. John

iPad WiFi in UK.

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