I have the same problem on iPad and iPhone. When i open mail and connect to POP account, it crashes. I can see mail for a few seconds - there are emails in there from one month ago. Even after i've cleared all emails via webmail, reset my devices, deleted and re added the accounts. Both devices seem to have remembered the old emails - any idea how I can solve this?!
G5 iPad iPhone,
Mac OS X (10.5.5),
with iPhone And iPad.
I just started having the same problem on my iPad and iPhone. It's made both devices useless for email, though the iPhone takes a bit longer to crash - 20 or so seconds vs. the iPad crashing instantly. Any solutions?
This is the only real solution, you can also web mail to remove the evil "undeliverable mail" notifications, then go to thompr solution
If you do not have 3G service, turn off WIFI that should stop the call to the mail server
thompr solution
Assuming your crash is being caused by one of these evil "undeliverable mail" notifications, I have a solution that is similar to earlier offerings, but there are a few additional requirements. Here is the recipe:
1) In Settings, turn on Airplane Mode
2) In Settings > Mail, Contacts, Cal
Select "Preview" and set it to "None"
These two steps alone keep Mail from trying to prematurely read that nasty e-mail and crashing on you. You now can at least open Mail with confidence and scroll through your Inbox to find the culprit(s). According to the suggestions above, you can now go into Edit mode, select the offender(s) and delete them. Unfortunately, that didn't work for me, because as soon as I highlighted the first renegade e-mail for deletion, Mail accessed that bad boy (presumably to render the contents for me in the window to the right) and summarily crashed.
So here's the final important piece of the solution: instead of going into Edit mode, swipe your finger from left to right directly on the evil e-mail. This causes a red "Delete" button to show up right on that e-mail without highlighting it! So no crashola! Mash that "Delete" button and send that naughty nellie to the trash. If you want, you can chase it into the Trash folder and pull the same stunt there to be rid of it for good. But if you do, beware! Make sure that you also have a more recent e-mail in the trash with it so that when you enter that folder, our nemesis doesn't get selected and crash you right back to where you started!
Repeat the process for each of these meanies. Close Mail. Open it again. Confirm the evil-doers have not returned. Close Mail.
Go back to Settings and undo what you did in the first two steps.
You may alsoneed to usse web mail to delete the evil "undeliverable mail" notifications
This is the only real solution, you can also web mail to remove the evil "undeliverable mail" notifications, then go to thompr solution
If you do not have 3G service, turn off WIFI that should stop the call to the mail server
thompr solution
Assuming your crash is being caused by one of these evil "undeliverable mail" notifications, I have a solution that is similar to earlier offerings, but there are a few additional requirements. Here is the recipe:
1) In Settings, turn on Airplane Mode
2) In Settings > Mail, Contacts, Cal
Select "Preview" and set it to "None"
These two steps alone keep Mail from trying to prematurely read that nasty e-mail and crashing on you. You now can at least open Mail with confidence and scroll through your Inbox to find the culprit(s). According to the suggestions above, you can now go into Edit mode, select the offender(s) and delete them. Unfortunately, that didn't work for me, because as soon as I highlighted the first renegade e-mail for deletion, Mail accessed that bad boy (presumably to render the contents for me in the window to the right) and summarily crashed.
So here's the final important piece of the solution: instead of going into Edit mode, swipe your finger from left to right directly on the evil e-mail. This causes a red "Delete" button to show up right on that e-mail without highlighting it! So no crashola! Mash that "Delete" button and send that naughty nellie to the trash. If you want, you can chase it into the Trash folder and pull the same stunt there to be rid of it for good. But if you do, beware! Make sure that you also have a more recent e-mail in the trash with it so that when you enter that folder, our nemesis doesn't get selected and crash you right back to where you started!
Repeat the process for each of these meanies. Close Mail. Open it again. Confirm the evil-doers have not returned. Close Mail.
Go back to Settings and undo what you did in the first two steps.
This almost worked.
I went to airplane mode and mail stopped crashing.
However, as soon as the "undeliverable" email appeared in frame, mail crashed back to the home page screen.
I cannot even get a chance to delete it.
This is so frustrating.
Thank you soooooo much. I was tearing what's left of my hair out.
For those who can't quite follow what Peter said, here's what i did, following his instructions...
The swipe thing worked perfectly. Hold your ipad on the side.. scroll down the list on the left hand side to the offending "undeliverable" email.. DO NOT SELECT IT, but swipe your finger left to right on that email in the list.. a red "delete" option comes up... touch it & nuke that sucker.
Thank you! Neither Apple Support nor Apple Store could help. Store actually gave us a replacement rather than run diagnostics (lame). It took me an hour to finally rid myself of the evil file. Thanks again.
I too had this problem and logging into my webmail account via safari, deleting the two email failure receipts i had from this imap account stopped Mail from crashing.
... 😟 ...
When I try to delete some e-mails in a Gmail account (IMAP), the mail App crashes.
Sometimes I restart the App and it works. But some times there isn't a way.
So I need to access the Gmail throuth Safari to delete...
I have iPad with IOS 4.3.
Today Mail started crashing within 2-3 sec. after its opening.
This info helped:
"the fix that worked for us: turn on airport mode and open mail prefs and change preview to none. Open mail app and tap edit button on top right. Highlight the offending email and then hit delete. Then go to the trash and empty. Turn airplane mode off and mail should work again"
